Home Care Assistant

Carer Job Description

Job title:

Domiciliary Carer

Reports to:

Registered Manager\Team Leader(s)

Medical Partnerships Care Team

1.  Main role

• To provide Care in accordance with current best practice, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager.
• To provide support to family, friends and other healthcare professionals to promote collaborative working.
• To support Management in the effective delivery of excellent quality of care
• To be kind, understanding, compassionate and caring at all times

2.  Main Duties

Care Services

• Address as a first point of call any complaints and where necessary to escalate to Management.
• Assist clients with personal care as required
• Assist in the assessment of care records when required
• Be flexible and open to change in the delivery of care
• Develop effective communication and relationships with clients and other family support networks
• Encourage clients where possible to promote independence and explore new grounds eg hobbies
• Ensure that clients rights are protected at all times
• Identify and Report incidents as soon as they happen eg abuse
• Maintain confidentiality of clients and staff at all times
• Prompt medication as required
• Record relevant activities in the required logs accurately and factually eg Visit Logs, Incident logs
• Support a work atmosphere which promotes a high quality of work life
• Support and maintain a culture of performance and excellence
• Support clients to maintain their independence, integrity and dignity at all times
• To carry out impromptu or adhoc duties as directed by Registered Manager
• Work collaboratively with Management and Team Leaders to promote Best Practice
• Work in accordance to guidance as set in the organisational Health and Safety Policy
• Work with other carers to share Best Practice

3.  Working within the organisation

• Assist in the formulation and implementation of Care policies and procedures
• Develop effective working relationships with other employees within Medical Partnerships
• Encourage health promotion strategies
• Encourage innovative methods for the delivery of care
• Familiarise yourself with the organisational policies
• Minimise legal risks
• Participate in the development of Medical Partnership’s policies
• Participate in the evaluation of goals against agreed organisational goals, business and quality objectives
• Seek opportunities for personal and professional growth
• Support an open positive and inclusive working culture
• Support the effective resolution of team conflicts
• Systematically solve day to day problematical issues which arise
• Work in a cost effective manner by minimising waste
• Work to establish effective employer-employee relationships

4.  Expectations

• Attend reflective meetings as scheduled
• Be involved in Service Improvement programmes
• Ensure that the correct PPE is worn at all times
• Familiarise yourself with the Staff Handbook located on BrightHR
• Join in social functions where feasible
• Timesheets must be submitted by Monday at the latest
• To attend and or complete schedule training sessions which includes mandatory and non-mandatory courses.
• To attend Team Meetings

Please note that this list is not exhaustive.