Senior Carer/Team Leader

Please note: we do not offer sponsorship, and applicants for this role must have the right to work in the UK.

Job Description:

To contribute to the delivery of care following the Health & Social Care Act 2008 and the policies and procedures of the company and to provide support to the staff team to ensure that high standards of care practice are maintained through spot checks, competency checks, and observations; to support the Care Manager in operating the on-call system, provide leadership and in-field training & supervision to new members of the care team.

Main responsibilities

• Ensure service is delivered by all relevant policies and practices.

• Carry out duties as assigned by the Registered Manager

• Ensure all staff members contribute to the best of their ability to the efficient running of the care service, and the creation of an atmosphere conducive to the best interests of Clients.

• Practice maximum integrity in all dealings with clients' personal and financial affairs, and instill this ethos into new carers.

• Undertake Client Assessments & Reviews in line with the company’s policies and procedures to facilitate a professional and personal care service, which meets the client’s needs.

• Provide effective on-call support to clients and carers evenings and weekends and as needed by the manager and report to the manager with any issues and concerns. Follow on-call procedures including the prioritization and covering of care calls when necessary.

• Ensure all communication with staff and clients is immediately logged in our system.

Supervision:

• Undertake spot /support checks and supervised visits on carers to support the development and training of the staff care team. Complete reports promptly.

• Undertake ongoing competency checks on team members

• Provide mentorship to new team members during induction

• Work with the Care Managers and staff team to ensure the best outcomes for clients at all times & set high personal standards of care to instill good practice into new members of the care team.

Training & Development:

• Supervise new staff members in all aspects of their work, giving help and guidance where appropriate and assisting managers in keeping records up to date.

• Maintain and improve professional knowledge and competence.

Other tasks:

• Deliver carer to clients as needed when there are gaps in the rota

• Support the manager with other tasks such as audits and invoicing and other tasks as required. Must drive and have access to a car

Must be proficient in English

Must have an NVQ 3 in Health and Social Care