Field Care Supervisor

Are you a committed Health & Social Care professional seeking progression and recognition in your care career?

Here at Bluebird Care Sandwell we have a fantastic opportunity for two care supervisors to join our amazing team.

Ideally You will have previous experience in a care supervisor role, however, if you have experience as a senior care assistant with a proven track record of supervising or leading other care assistants and are keen to progress within your career, we want to hear from you.

As care supervisor you will make sure customers receive the highest quality care and support to help them remain safe and comfortable in their own homes. This is done by being the first port of call for potential/new customers whilst maintaining a responsive and positive relationship with our existing customers and care team.

Key responsibilities of the Care Supervisor include:

• Supervising care assistants to develop the right skills and experience to deliver the best quality care and support to each customer.
• Effective implementation of customer care assessments, care & support plans, risk assessments and reviews.
• To ensure that all changes to care schedules are reported without delay to the coordinator.
• Taking the on-call phone on a rota basis and ensuring all issues are dealt with effectively.
• To maintain all reporting and ensure records are up to date and reviewed regularly.
• To liaise closely with coordinators, care manager, supervisors, customers, care workers and external agencies.
• To assist in performance related matters when requested.
• Be willing to complete hands-on care as and when needed to ensure all customer visits are covered.
• Flexible availability inlcuding evenings and weekends is a must.

This role is about being a professional and friendly face who wants to understand customers and our carers and form a rapport with them. Interested? Please apply today and we will be in touch to discuss the role further.

Our Care Supervisor must have compassion and good communication skills together with a calm and caring manner whilst able to work under pressure. The successful applicant will have extensive Care experience and hold a full driving licence.

YOU WILL NEED TO BE A CAR DRIVER AND HAVE USE OF YOUR OWN CAR TO BE CONSIDERED.