Senior Care Support Worker

Our mission is to empower our clients in Derby, Derbyshire, and surrounding areas to maintain their independence and enhance their quality of life within the comfort of their own homes. We are a dedicated domiciliary care and support team based in Derby city committed to delivering exceptional care and support services, utilising every available resource to ensure the best possible outcomes for those we serve. Our commitment to recruiting and retaining highly skilled, qualified, competent, and experienced staff who prioritise the safety and well-being of our clients is vital. Fostering a culture of continuous learning and professional development, we strive to uphold the highest standards of service. Our goal is to provide seamless continuity of care and support by cultivating strong partnerships with both our clients and our dedicated team members.

We are now looking for experienced Senior Care Support worker partners to join our team. You are not just a worker at Lovehands, You are a partner!

Full training is given, and you will work from our Derby office and surrounding community.

Purpose of role

Supporting clients with all aspects of their day-to-day living, so they can enjoy the best possible quality of life. With your knowledge and experience of great client care, you will also be a role model and coach for care team.

You will be fully aware of the challenges and rewards of supporting clients in their own homes. Compassion, good communication skills and a calm and caring nature are essential for this important role in our company.

Key Responsibilities

To provide safe, reliable, compassionate care and support to meet the individual needs in a person-centred way. Each person is unique. You must respect each client’s choice about how their care and support is always given and promote their dignity.

You will support less experienced carers to carry out their role safely and in line with Lovehands Care’s policies and procedures. You will be clear about when to seek advice, help and when to report any changes or causes for concern to the line manager.

Duties

Care and support

As an experienced member of the care team, you will often deal with clients who have more complex care and support needs. You will carefully listen and observe how each client prefers their care and support to be delivered on a day-to-day basis. You will be skilled in helping each client to make their own decisions and to be as independent as possible.

You will give care and support as agreed in the care plan which may include:

· Personal care such as showering and bathing, dressing, and grooming, dental hygiene, toileting and continence care.

· Assisting with medicines, ordering, and collecting prescriptions or returning unwanted medicines to the pharmacy for safe disposal.

· Supporting the clients to eat and drink well. For example, helping the client to plan what to eat and drink, giving gentle encouragement, shopping, preparing and serving food and drinks, clearing the table, washing up and keeping the kitchen area clean and tidy, agreeing with the client how to store food safely and when to dispose of out-of-date produce.

· Safely using aids and personal equipment in a manner that respects the dignity of clients. For example, walking frames, wheelchairs, manual and electric hoists, sliding sheets and moving boards, hearing aids and other physical aids

· Housework such as dusting, tidying, washing floors, vacuuming, and sweeping, doing the laundry and ironing, making beds and changing the linen.

· Social and physical activities or mental stimulation such as keeping in touch with friends/relatives, taking a client out shopping or to social activities, hobbies such as reading, photo albums, games, etc.

· Supporting a client through temporary and terminal illness, including end of life care, hospital appointments, liaising with community health support and families.

· Part of the on-call team.

Record and report all relevant client information including:

· The care and support that you provide and assistance with medicines

· Changes to a client’s condition or other concerns e.g. faulty equipment or hazards in the home

· Response to emergencies, accidents, incidents, and safeguarding matters

· Contact with families or carers and other professionals

· Other matters as required by Lovehands Care procedures

· Keep all information about clients and their families secure and confidential

Work well as part of the Lovehands Care team.

· Follow Lovehands Care policies, procedures, and guidance at all times

·   Take part in staff and client meetings

· Attend training activities and appraisal and development meetings

This list is not exhaustive, and you may be asked to carry out additional duties. We will provide you with full training in line with regulatory requirements.

Benefits:

· £12 to £12.75 per hour + Mileage

· Full induction and training (Paid)

· Shadowing Paid

· Free QCF training after probation period.

· 2 free uniforms.

· Excellent career prospects .

·  Great “On field “support.