Registered Manager

We are a leading provider of home care services, committed to delivering exceptional care and support to individuals in their own homes. We pride ourselves on our compassionate and dedicated team who make a difference every day.

As the Registered Manager for our flagship branch, you will be responsible for the overall management and delivery of high-quality care services. You will oversee a dedicated team of carers, ensuring compliance with regulatory standards, and providing leadership that promotes a culture of compassion, professionalism, and integrity.

Where you'll be working

• https://www.agincare.com/home-care/hampshire/domiciliary-care-andover

As an Agincare employee you'll enjoy

• Up to £45,000 per annum
• Refer a friend scheme - earn up to £1000*
• Outstanding career development
• Fully funded training up to QCF level 5
• Blue Light care discount package
• Company pension scheme

What is required from you?

• A minimum of 12 months on your right to work in the UK
• Management qualification at QCF level 4 or equivalent or a willingness to work towards this qualification
• QCF level 4 or higher in Health & Social Care or equivalent
• Previous registration in a home care service preferable
• Demonstrable up to date knowledge of the care sector including the running of a home care service and regulatory framework
• Excellent leadership and management skills
• Experience of working with vulnerable client groups

A day in the life of a Registered Manager

As the Registered Manager, you will lead the team to provide a safe, caring, responsive and effective service for your clients, ensuring delivery of the highest possible care standards fully compliant with all CQC statutory regulations, whilst making sure you achieve your operational and quality assurance KPIs.

Your day to day responsibilities therefore will include:

• Ensuring all your clients understand the care and treatment choices that are available to them and that the care is provided in a way that promotes choice, dignity and individuality
• Reviewing existing care provision to ensure it meets the current physical and mental health needs of your clients and in turn liaising with the clients, internal staff, health professionals, social workers and other interested parties to adapt existing plans to meet current needs
• Ensuring that auditing is carried out to fully understand that quality of the service being provided and taking quick reparative action if any concerns are raised
• Ensuring that effective risk assessments are in place to protect the needs of your clients.
• Inducting new staff, and ensuring that existing staff are regularly trained, motivated, supervised and supported.
• Carrying out any potential disciplinary or formative action against team members as and when required.
• Effectively staffing your service to ensure that personnel can cover the needs of your clients' care calls and having effective contingency plans in case of unexpected absence or events.
• Investigating any complaints surrounding safeguarding, abuse, or delivery of your services and ensuring notifications and duty of candour are sent to the right parties.

About Agincare

We’re a family run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*Refer a friend bonuses are subject to terms and conditions