Homecare provider Sevacare praised for making staff feel valued

Homecare provider Sevacare has been praised by Investors in People for valuing staff and having a “low turnover of staff compared to the norm in the care sector”.

Sevacare, recently voted Care Employer of the Year at the Great British Care Awards, has once again been awarded the Investors in People status.

The inspection report said ‘Communication is excellent and the business is run very professionally. Staff do feel valued; praise is given when praise is due. There is a culture of saying well done and saying thank you. There is a low turnover of staff compared to the norm in the care sector.’

Chairman and founder Ravi Bains said: “The cornerstone of Sevacare’s success is people. How we train and develop our staff plays a vital role in how we provide high quality, person-centred care to all our clients. Investors in People is, for us, a demonstration of that commitment to our staff and we are very proud to be able to hold the accolade.”

Chief executive Roger Booker added: “It is very satisfying to receive the Investors in People accreditation and also to hear the positive feedback from the inspector. In the recognition letter, Investors in People acknowledge not only our commitment but also the efforts of everyone working for the organisation, and I echo that sentiment. We have a fantastic team here and we couldn’t achieve what we do without their tremendous dedication and hard work.”

Earlier this month, Sevacare bought Prompt Care Ltd, the homecare provider that has branches in Newport, Cardiff, Torfaen and Rhonda Cynon Taff.

That took Sevacare up to 40 branches and means the company now delivers more than 75,000 hours of homecare a week across the UK.