Over 70 per cent of disabled people had 'day ruined' by a venue's inaccurate accessibility information

Over 70 per cent of disabled people have had day trips ruined by inaccurate accessibility information and nearly 90 per cent have found a venue’s website to be misleading about disabled access information.

However 93 per cent of disabled people said they would revisit a venue where they had experienced good accessibility in the poll which has been carried out by organisers of the first Disabled Access Day, disabled access review website euansguide.com.

Disabled Access Day, taking place next year, is challenging disabled people to visit somewhere new for the first time, whether a pub, theatre, museum or sports venue. The awareness day is also encouraging public venues to improve accessibility provision to attract and encourage more disabled people to visit.

Euan MacDonald, co-founder of EuansGuide.com, said, “The survey shows how crucial it is for venues to offer good disabled access in addition to ensuring that their information about their accessibility is up to date and accurate.”

With 11.6 million disabled people living in the UK with a combined spending power of more than £80bn, businesses have been told improving accessibility can make good business sense, with venues with poor disabled access missing out on significant revenue.

Shops, cafés and pubs and bars were most highly rated as having ‘poor’ accessibility whereas hospitals, museums and cinemas were among venues rated ‘good’ for accessibility.

Mr MacDonald said: “EuansGuide.com is really proud to join BT, Visit England, Visit Scotland & Visit Wales, amongst others, and support Disabled Access Day. Not only will the initiative help to raise awareness about disabled access provision, but it will also showcase the venues with good accessibility and highlight the commercial value that can be yielded from the UK’s 11.6 million disabled people and their carers, family & friends.”

Disabled Access Day will take place on 17 January 2015 and is asking venues to host an event showing they welcome disabled visitors and their friends and family members.