Home Instead Senior Care has won the Queen’s Award for Enterprise in the area of innovation, due to its emphasis on social wellbeing, companionship and minimum one hour visits.
HRH’s official representative for Cheshire, the Lord Lieutenant David Briggs, presented the award at a formal ceremony.
He said: “It is something of a testament to our society on both sides of the Atlantic that The Queen has been so impressed with your single minded determination to give the elderly what they want - to cherish or dare I say to love and to truly care for them - and for that you are today presented with the Queen’s Award for Enterprise.”
He added: “You have also understood that one of the biggest killers is loneliness and so you are not just there to clean or to cook or to change the person being cared for - but they are there as a friend and they spend time talking to and getting to know the client - they develop a relationship and become a friend.
“And it is for that that you have an award for innovation – relationship care – matching the carer to the client and of course making sure that the same carer sees the same client over a long period.”
Home Instead Senior Care is the first home care provider to have received a Queen’s Award for Enterprise, according to managing director, Martin Jones. He called the accolade a “real reflection of the truly pioneering approach we have taken to providing care for older people. This recognition for our work is another step forward in our mission to change the face of ageing in this country.”
The royal achievement has also been recognised by Andrea Sutcliffe, the Care Quality Commission’s chief inspector of adult social care, who said: “I am delighted for Home Instead on achieving this royal recognition. This is an organisation that is truly leading the way in providing outstanding care for the people they support. To receive such a prestigious award is a credit to the tremendous amount of hard work and commitment and my congratulations go to everyone involved.”
To view a short film of the presentation go to https://www.youtube.com/watch?v=8qGeD6cT744&feature=youtu.be