Bluebird Care awards staff for going above and beyond in 2020

Bluebird Care Scarborough has recognised outstanding members of its team who have gone above and beyond throughout 2020.

The directors at Bluebird Care Scarborough & Bridlington chose the winners of three awards based on nominations they had been sent by team members.

Emma Thompson started working at Bluebird Care Scarborough almost six years ago, and has now been recognised as Bluebird Care Scarborough’s Care Manager of the Year.

Ms Thompson was nominated by her colleagues for the leadership, guidance and support she continues to offer them.

Steph Walker, care coordinator at Bluebird Care Scarborough, said: “Emma is by far the best manager I have ever worked under. She is always supportive and understanding. I rarely find myself in a situation where she doesn’t know the answer and if she doesn’t it never takes her long to find it!

“I have already learned so much from her and continue to do so each day. She genuinely cares about the well-being of all our customers and staff. Honestly, she is a breath of fresh air.”

Ms Thompson said: “I was speechless when I realised I had won the Care Manager of the Year Award, anybody that knows me, knows it is not often I am lost for words! I always give 100 per cent and I have high expectations of myself and my team.

“Our customers receiving the highest level of quality care and support that they need and deserve is very important to me, it is my passion and my motivator, it is why I came into the care sector all those years ago. If I am honest, I believe I am just doing my job, but it is truly lovely to know that people recognise my efforts and appreciate them.

“Thank you to my team for their constant support and dedication.”

'I really enjoy the role I do and find it comes natural to me'

Tracey Tonge has worked at Bluebird Care Scarborough since October 2020 and was recognised as the home care provider’s Team Member of the Year. She was praised for her positive attitude and willingness to go above and beyond for customers. For many of her colleagues, Ms Tonge has been the sunshine on some darker days.

Ms Tonge said: “I was very shocked to hear I had been nominated, I really enjoy the role I do, and find it comes natural to me. To find out I won the award was amazing I was totally lost for words. Since starting at Bluebird Care Scarborough I feel like I have grown stronger as a person and very much enjoy my work which is a different role for me as I worked in retail for most of my life.

“I would never see myself going back to retail as this role suits my caring nature, and I really enjoy my job here.”

Sharron Rogers won Bluebird Care Scarborough’s Care Assistant of the Year Award. She has worked as a care assistant since July 2020, having never worked in the care sector before. Ms Rogers was recognised for her outstanding work, particularly with customers with dementia who are often more resistant to support.

“I was shocked and taken aback when I won this award, I didn’t realise that people thought so highly of me and the care and support I provide. I just love my job and it is a privilege to be able to give light to people when they really need it," says Ms Rogers.

“My career has always been in engineering, I never thought I could be a Care Assistant. I left engineering a year ago and joined Bluebird Care Scarborough and I’m really glad I made the change.

“I always want to do more and help our customers in any way I can, making a positive difference to their day is very important to me.”

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