Recipient: Age UK Leicester Shire & Rutland
Date: Friday 17 Nov 2017
This award recognises the significant role of the Home Care Worker in consistently providing a high quality standard, for people living in their own homes. Evidence of dedication, awareness of colleagues and career development through training will be important elements for the judges. This category is also open to Personal Assistants.
Allows the person to make their own decisions and stay in control of their own lives
Encourages independence
Gives an excellent and dignified service to clients
Understands and demonstrates treating each person as an individual by giving a personalised service
Helps people to be more independent wherever possible
Respects people’s right to privacy (example)
Involves clients and their relatives/carers in the development of their care (if agreed by the client)
Has examples of putting in extra effort for clients – ‘going the extra mile’
Is aware of personal development, and looks for opportunities to absorb knowledge and skills. For example: mandatory training, specialist training courses of all types, reading guidance and good practice guides, using toolkits, shadowing, attending workshops and study days, using e-learning.
Uses initiative
Adaptability, alertness and responsiveness to the people they care for will be looked for by the judges