Submit a Review for J C Home Care
5 Leyburn Road, Masham, Ripon, HG4 4ER
View Full Details of J C Home CareLatest Reviews for J C Home Care
04 March 2025
J C Home Care have been providing care for my mother for about a year now and I am very thankful that I have found such a professional and caring company for her. All aspects of the service are efficient, the carers are always kind and respectful, reliable and responsive to my requests and mum's needs. The administration staff are very responsive and positive in their approach. I would highly recommend J C Home Care.
07 October 2024
Initially, Jane Caress Ltd's staff came to care for my husband, and they were exemplary, kind, professional and very thoughtful. They also helped me personally, and I could not fault the care recieved. Knowing that certain members of the team would arrive consistently was comforting, and allowed me to strike up a very good relationship with them. In addition, the office and administrative support staff were very helpful and efficient.
17 September 2024
Jane Caress Ltd has provided excellent care for my mother and we are so pleased to have found such reliable, friendly support. The managing director is very client-focused and always professional. Her team are friendly, supportive and motivated. There have been many occasions when the team have gone above and beyond to offer support in times of urgency. The managing director has offered very useful advice throughout, making the whole experience very personal and reassuring.
28 August 2024
A carer comes to my home once a month for 48 hours to give me respite from caring for my husband. Last month whilst I was away my husband suffered a T.I.A. The carer got help immediately and my husband was taken into hospital. The carer was exemplary, she coped with the situation efficiently, professionally, and with great compassion. She went to the hospital with my husband and stayed with my husband all day until I was able to get there. The owner of the care agency kept me informed at all times, which was so comforting.
15 April 2024
All my worries on meeting Jane Caress Ltd. I simply couldn't find fault with any member of her staff. My husband was treated with the greatest care, warmth and understanding plus patience.
08 April 2024
The manager and her team took care of my father in the last 6 months of his life. How we ever managed without them I don’t know. They cared for Dad with respect, empathy and kindness and were sympathetic to all his needs. Importantly, the support they gave us as a family was second to none. I cannot recommend the manager and her team highly enough, they really are 5-star.
24 November 2023
Couldn’t ask for a better treatment and thoughtfulness, every need thought of, and other needs suggested and then a check to see everything had happened. For example: was I satisfied that the treatment was happening; was the kettle I was using too heavy; was access to the toilet reasonable?
27 September 2023
1. Support was flexible to the client's needs. 2. The care given was completed to a high standard. 3. But, perhaps most importantly, the carer engaged and communicated with the client in a very positive fashion. Overall, great care was provided enabling a longer time at home before care needs required a nursing home.
25 July 2023
Very organised. Looks after stuff and makes me feel like I have a friend. The girls are trained in what people need and make me feel safe. Whatever is done is done right. Nothing is too much.
12 May 2023
The carers came for approximately 8 years and were all very helpful.
06 March 2023
The carers that came to help Mother were very good and caring. They knew what needed to be done and did not need asking. We were very happy with them.
03 March 2023
I was very impressed by the dedication and compassion shown by Jane Caress carers when looking after my next-door neighbour. They were friendly and trustworthy and their devotion to him was never in question. He always looked forward to their visits and they were a real tonic for him, especially in his later years. I recommend them to anyone looking for someone to care for a loved one.
23 February 2023
Jane Caress and her team looked after my very elderly father in his house for over three years, including right through the pandemic and until his very peaceful death at home aged 94. The team cooked, shopped and cleaned for my father but most of all provided company and friendship. In the last year or so they provided personal care too and everything was always to the highest standard of professionalism and good cheer. Very highly recommended.
22 August 2022
Having been in hospital and needing help with personal care on discharge, I chose Jane Caress Ltd because my brother and a friend had used them and had excellent service. Initially, the manager visited me at home and took note of all my details, background, family, interests and care needs. This allowed her to match a carer with me and agreed on the frequency of visits. Their care was excellent, and as well as personal care, they were able to assist with anything else I needed help with.
11 July 2022
Jane Caress’s carers looked after my mother for over 10 years until her death. I lived 150 miles away, so had to depend on them almost entirely for Mother’s care and the day-to-day running of the house. They were brilliant at both! They were always professional as well as friendly and very, very kind. I have no hesitation in recommending them.
30 March 2022
As I was under 65 when I started and not physically disabled, I couldn't find a care company who would help me. The staff are extremely helpful; they are professional and show great welcome and sensitivity to what is needed. I feel very understood. An agoraphobic is very misunderstood, I have been helped to realise my worth.
24 March 2022
The care we received from Jane Caress Ltd was outstanding. Excellent care received for my mum in palliative care stages and end of life care. The carers cared for Mum but also the whole family with true person-centred care. Excellent communication and care that went above and beyond. I would highly recommend Jane Caress and the team. From the bottom of our hearts, thank you.
10 March 2022
The manager and her team have looked after my mum for over 20-years. The manager and her team have been amazing and have helped my mum through muddy waters on numerous occasions. Always there to help and advise when needed. The manager is lovely and understands the industry really well. Highly recommended business with real people who really care Thank you for everything you have done to make my mums life easier.
19 January 2022
I cannot recommend Jane Caress Ltd highly enough. My daughter was getting married, and it was important to her that her grandmother be able to attend. My mother was not well enough to be there for the whole wedding, and we needed someone to look after her and bring her home early. A friend recommended Jane Caress, and when we contacted them, they immediately wanted to help, even though it was not something they usually did. Both the owner and carer who would be with us on the day came to meet Mum and I beforehand, and Mum kept remarking how nice they both were. On the day, the carer was invaluable. She helped Mum get organised when the house was in panic mode, without being asked. The carer looked after her at the ceremony and then brought her home. She stayed with Mum until she went to bed. I was able to enjoy the wedding knowing Mum was well taken care of. It meant so much to her and to all the family that she was able to be at the wedding.
05 January 2022
I can't praise Jane Caress highly enough. My dad lived alone, and it was important to him to stay as independent as possible for as long as possible. When we started looking into home care, Jane Caress came highly recommended. The managing director organised a home visit, and we were reassured by her knowledge, professionalism and empathy. The support workers, without exception, were absolutely fantastic with Dad. They were so kind, caring, compassionate, and went above and beyond on many occasions. Dad was a private man who struggled with change and meeting new people, but because the support workers shared his sense of humour, he so looked forward to their visits. Dads needs, and therefore care plan frequently changed due to Alzheimer's. Changes were quickly and seamlessly implemented, and I must praise the girls in the office who were always super helpful and patient with me on the numerous times I needed to make updates. I would, without hesitation, recommend the Jane Caress team to anyone looking for home care.
Latest Reviews for J C Home Care
04 March 2025
J C Home Care have been providing care for my mother for about a year now and I am very thankful that I have found such a professional and caring company for her. All aspects of the service are efficient, the carers are always kind and respectful, reliable and responsive to my requests and mum's needs. The administration staff are very responsive and positive in their approach. I would highly recommend J C Home Care.
07 October 2024
Initially, Jane Caress Ltd's staff came to care for my husband, and they were exemplary, kind, professional and very thoughtful. They also helped me personally, and I could not fault the care recieved. Knowing that certain members of the team would arrive consistently was comforting, and allowed me to strike up a very good relationship with them. In addition, the office and administrative support staff were very helpful and efficient.
17 September 2024
Jane Caress Ltd has provided excellent care for my mother and we are so pleased to have found such reliable, friendly support. The managing director is very client-focused and always professional. Her team are friendly, supportive and motivated. There have been many occasions when the team have gone above and beyond to offer support in times of urgency. The managing director has offered very useful advice throughout, making the whole experience very personal and reassuring.
28 August 2024
A carer comes to my home once a month for 48 hours to give me respite from caring for my husband. Last month whilst I was away my husband suffered a T.I.A. The carer got help immediately and my husband was taken into hospital. The carer was exemplary, she coped with the situation efficiently, professionally, and with great compassion. She went to the hospital with my husband and stayed with my husband all day until I was able to get there. The owner of the care agency kept me informed at all times, which was so comforting.
15 April 2024
All my worries on meeting Jane Caress Ltd. I simply couldn't find fault with any member of her staff. My husband was treated with the greatest care, warmth and understanding plus patience.
08 April 2024
The manager and her team took care of my father in the last 6 months of his life. How we ever managed without them I don’t know. They cared for Dad with respect, empathy and kindness and were sympathetic to all his needs. Importantly, the support they gave us as a family was second to none. I cannot recommend the manager and her team highly enough, they really are 5-star.
24 November 2023
Couldn’t ask for a better treatment and thoughtfulness, every need thought of, and other needs suggested and then a check to see everything had happened. For example: was I satisfied that the treatment was happening; was the kettle I was using too heavy; was access to the toilet reasonable?
27 September 2023
1. Support was flexible to the client's needs. 2. The care given was completed to a high standard. 3. But, perhaps most importantly, the carer engaged and communicated with the client in a very positive fashion. Overall, great care was provided enabling a longer time at home before care needs required a nursing home.
25 July 2023
Very organised. Looks after stuff and makes me feel like I have a friend. The girls are trained in what people need and make me feel safe. Whatever is done is done right. Nothing is too much.
12 May 2023
The carers came for approximately 8 years and were all very helpful.
06 March 2023
The carers that came to help Mother were very good and caring. They knew what needed to be done and did not need asking. We were very happy with them.
03 March 2023
I was very impressed by the dedication and compassion shown by Jane Caress carers when looking after my next-door neighbour. They were friendly and trustworthy and their devotion to him was never in question. He always looked forward to their visits and they were a real tonic for him, especially in his later years. I recommend them to anyone looking for someone to care for a loved one.
23 February 2023
Jane Caress and her team looked after my very elderly father in his house for over three years, including right through the pandemic and until his very peaceful death at home aged 94. The team cooked, shopped and cleaned for my father but most of all provided company and friendship. In the last year or so they provided personal care too and everything was always to the highest standard of professionalism and good cheer. Very highly recommended.
22 August 2022
Having been in hospital and needing help with personal care on discharge, I chose Jane Caress Ltd because my brother and a friend had used them and had excellent service. Initially, the manager visited me at home and took note of all my details, background, family, interests and care needs. This allowed her to match a carer with me and agreed on the frequency of visits. Their care was excellent, and as well as personal care, they were able to assist with anything else I needed help with.
11 July 2022
Jane Caress’s carers looked after my mother for over 10 years until her death. I lived 150 miles away, so had to depend on them almost entirely for Mother’s care and the day-to-day running of the house. They were brilliant at both! They were always professional as well as friendly and very, very kind. I have no hesitation in recommending them.
30 March 2022
As I was under 65 when I started and not physically disabled, I couldn't find a care company who would help me. The staff are extremely helpful; they are professional and show great welcome and sensitivity to what is needed. I feel very understood. An agoraphobic is very misunderstood, I have been helped to realise my worth.
24 March 2022
The care we received from Jane Caress Ltd was outstanding. Excellent care received for my mum in palliative care stages and end of life care. The carers cared for Mum but also the whole family with true person-centred care. Excellent communication and care that went above and beyond. I would highly recommend Jane Caress and the team. From the bottom of our hearts, thank you.
10 March 2022
The manager and her team have looked after my mum for over 20-years. The manager and her team have been amazing and have helped my mum through muddy waters on numerous occasions. Always there to help and advise when needed. The manager is lovely and understands the industry really well. Highly recommended business with real people who really care Thank you for everything you have done to make my mums life easier.
19 January 2022
I cannot recommend Jane Caress Ltd highly enough. My daughter was getting married, and it was important to her that her grandmother be able to attend. My mother was not well enough to be there for the whole wedding, and we needed someone to look after her and bring her home early. A friend recommended Jane Caress, and when we contacted them, they immediately wanted to help, even though it was not something they usually did. Both the owner and carer who would be with us on the day came to meet Mum and I beforehand, and Mum kept remarking how nice they both were. On the day, the carer was invaluable. She helped Mum get organised when the house was in panic mode, without being asked. The carer looked after her at the ceremony and then brought her home. She stayed with Mum until she went to bed. I was able to enjoy the wedding knowing Mum was well taken care of. It meant so much to her and to all the family that she was able to be at the wedding.
05 January 2022
I can't praise Jane Caress highly enough. My dad lived alone, and it was important to him to stay as independent as possible for as long as possible. When we started looking into home care, Jane Caress came highly recommended. The managing director organised a home visit, and we were reassured by her knowledge, professionalism and empathy. The support workers, without exception, were absolutely fantastic with Dad. They were so kind, caring, compassionate, and went above and beyond on many occasions. Dad was a private man who struggled with change and meeting new people, but because the support workers shared his sense of humour, he so looked forward to their visits. Dads needs, and therefore care plan frequently changed due to Alzheimer's. Changes were quickly and seamlessly implemented, and I must praise the girls in the office who were always super helpful and patient with me on the numerous times I needed to make updates. I would, without hesitation, recommend the Jane Caress team to anyone looking for home care.