Submit a Review for AMG Nursing & Care Services - Burton
12C Lancaster Park, Newborough Road, Needwood, Burton-on-Trent, DE13 9PD
View Full Details of AMG Nursing & Care Services - BurtonLatest Reviews for AMG Nursing & Care Services - Burton
10 April 2025
Absolutely brilliant service, it's probably the third time now my mom as used your agency and the girls have always been spot on with my mom, couple girls stick out n they are fantastic. Also two other staff. All fantastic
07 April 2025
Overall good experience. The lady is very knowledgeable and helpful. Have different pairs of carers so don't know who is turning up unless I ask. It would be nice to have carers who are regular so we get to know them and feel comfortable with them. Time keeping is hap-hazard which inflicts on our own circumstances and routine. This is mainly due to carers schedule and add-on work load. Trying to contact the management at office ie seeking help: and receiving reply is non existent.
07 April 2025
My carers have been caring for my mom and they always have a smile. They are both very nice and make my mom feel comfortable. They are very professional and they keep me informed with what is going on with my mom.
01 April 2025
The carers have been reliable and efficient. The two sisters have been very kind and thoughtful when attending my father. They have always been positive and encouraging, giving dad a positive " can do" approach to his mobility. Giving him confidence and always speaking to him kindly and with compassion.
01 April 2025
The care given to my father has been top notch. I have been pleased with every visit. Especially with the two carers. They always bring a high standard of professionalism with a great mix of personality and energy. They have made my father feel at ease and pay great detail to ensure that they keep my father's dignity intact. They not only fulfil physical tasks that need to be done but also help with mental as they always engage in conversation and interest in what my father has to say. They are joy to see and breath enthusiasm into their visits.
31 March 2025
Wonderful carers, very helpful & caring. My mom looks forward to them coming, they are always happy, smiling, singing & dancing and we are very happy with them. They always ask if they need anything & nothing is too much trouble.
31 March 2025
Overall, very happy with the care AMG provided. The regular staff were always supportive, helpful and jovial, huge thanks to all the team. The only issue for me, which didn't happen too often, was when the teams were mixed up and non regular staff from different areas came in at non standard times and didn't know how to care for my wife - but we muddled through it. Also, we asked the AMG management for all female staff, which wasn't always the case. This is not ideal for my wife, the male staff who could only partially help, or the female staff, who were left to do most of the work. i.e. when personal care was required. On the whole, a great experience and I would gladly have them back in to our home.
31 March 2025
In my husband's own words "it's been a wonderful experience ". Having carers coming into our home is all very new to us , it's been a difficult time that has been made easier by such kind and caring people, especially two of them. We know your service is time limited but we will miss the kind staff and be always grateful of the help provided
27 March 2025
The service and support we have recieved for my father in law has been amazing. The lady has gone above and beyond to support his care package which has led to fantastic results and progress. Previously my father in law could not sit up but Amanda has been instrumental in getting him moving and he is now able to sit up on his own. His confidence has risen and he looks happier and proud of his own achievements. Can't thank her enough for her efforts and support.
27 March 2025
Good care staff very nice ladies who are very accommodating to my requests. My first in home care experience and very good first experience. Lovely carer who is very attentive, chatty and alway makes time to help me if I need it.
25 March 2025
Very pleased with the care received communication with myself excellent and mom really related to all concerned Efficient and professional without loosing the compassion . Well done to the whole team
24 March 2025
Very happy with the care my husband has received Time always taken to chat as well as provide his care needs which were done efficiently Two ladies who did early morning calls some days were extremely patient and always cheerful when they were here Which makes the calls enjoyable Would like to thank all the carers involved in looking after my husband for there care and kindness
20 March 2025
Two ladies who are both excellent carers and they ought to be in a higher role of care because they genuinely care and do everything possible to cheer me up Very encouraging where needed Cheerful and smiling
20 March 2025
The 2 girls came today and we're both pleasant and very helpful. Nothing was too much trouble for them. One already knew my mom from previously and can see that there is a determination and has said she will see if we could get a hospital bed for my mom .
20 March 2025
The service has nothing short of brilliant and carers have been very helpful in every thing they have done. Especially two, they have been excellent carers. Goes above and beyond for my dad
20 March 2025
My Mothers main carers are fantastic, they look after her so well and are always kind. She has a very good relationship with them and they communicate so well with her and our family. We can't thank them enough.
20 March 2025
Service of company is varied some is amazing some not so much the carers that I have on a regular basis are amazing and very supportive they have helped me deal with a lot and complete a lot independently would however appreciate name tags on all carers
20 March 2025
Could not be more pleased with the care from AMG. From the first day they made my father comfortable and at ease in coming into new surroundings directly from hospital. Excellent care and approach - 10/10 for the team. Thank you to all concerned.
20 March 2025
AMG provide excellent care for my father, they are very efficient and friendly, always smiling and keep me updated all the time. My father loves the care that he gets, at 95 it is very important that he is treated with dignity and respect, and AMG carers show this all the time. As a family we apreciate the care that members of the team provide, they all go above and beyond. I highly recommend AMG.
17 March 2025
Friendly and polite to myself and my Dad. Maintains my Dads dignity and explains what they are doing by communicating clearly. Always make sure that he is left comfortable after being turned and had a good drink before they leave.
Latest Reviews for AMG Nursing & Care Services - Burton
10 April 2025
Absolutely brilliant service, it's probably the third time now my mom as used your agency and the girls have always been spot on with my mom, couple girls stick out n they are fantastic. Also two other staff. All fantastic
07 April 2025
Overall good experience. The lady is very knowledgeable and helpful. Have different pairs of carers so don't know who is turning up unless I ask. It would be nice to have carers who are regular so we get to know them and feel comfortable with them. Time keeping is hap-hazard which inflicts on our own circumstances and routine. This is mainly due to carers schedule and add-on work load. Trying to contact the management at office ie seeking help: and receiving reply is non existent.
07 April 2025
My carers have been caring for my mom and they always have a smile. They are both very nice and make my mom feel comfortable. They are very professional and they keep me informed with what is going on with my mom.
01 April 2025
The carers have been reliable and efficient. The two sisters have been very kind and thoughtful when attending my father. They have always been positive and encouraging, giving dad a positive " can do" approach to his mobility. Giving him confidence and always speaking to him kindly and with compassion.
01 April 2025
The care given to my father has been top notch. I have been pleased with every visit. Especially with the two carers. They always bring a high standard of professionalism with a great mix of personality and energy. They have made my father feel at ease and pay great detail to ensure that they keep my father's dignity intact. They not only fulfil physical tasks that need to be done but also help with mental as they always engage in conversation and interest in what my father has to say. They are joy to see and breath enthusiasm into their visits.
31 March 2025
Wonderful carers, very helpful & caring. My mom looks forward to them coming, they are always happy, smiling, singing & dancing and we are very happy with them. They always ask if they need anything & nothing is too much trouble.
31 March 2025
Overall, very happy with the care AMG provided. The regular staff were always supportive, helpful and jovial, huge thanks to all the team. The only issue for me, which didn't happen too often, was when the teams were mixed up and non regular staff from different areas came in at non standard times and didn't know how to care for my wife - but we muddled through it. Also, we asked the AMG management for all female staff, which wasn't always the case. This is not ideal for my wife, the male staff who could only partially help, or the female staff, who were left to do most of the work. i.e. when personal care was required. On the whole, a great experience and I would gladly have them back in to our home.
31 March 2025
In my husband's own words "it's been a wonderful experience ". Having carers coming into our home is all very new to us , it's been a difficult time that has been made easier by such kind and caring people, especially two of them. We know your service is time limited but we will miss the kind staff and be always grateful of the help provided
27 March 2025
The service and support we have recieved for my father in law has been amazing. The lady has gone above and beyond to support his care package which has led to fantastic results and progress. Previously my father in law could not sit up but Amanda has been instrumental in getting him moving and he is now able to sit up on his own. His confidence has risen and he looks happier and proud of his own achievements. Can't thank her enough for her efforts and support.
27 March 2025
Good care staff very nice ladies who are very accommodating to my requests. My first in home care experience and very good first experience. Lovely carer who is very attentive, chatty and alway makes time to help me if I need it.
25 March 2025
Very pleased with the care received communication with myself excellent and mom really related to all concerned Efficient and professional without loosing the compassion . Well done to the whole team
24 March 2025
Very happy with the care my husband has received Time always taken to chat as well as provide his care needs which were done efficiently Two ladies who did early morning calls some days were extremely patient and always cheerful when they were here Which makes the calls enjoyable Would like to thank all the carers involved in looking after my husband for there care and kindness
20 March 2025
Two ladies who are both excellent carers and they ought to be in a higher role of care because they genuinely care and do everything possible to cheer me up Very encouraging where needed Cheerful and smiling
20 March 2025
The 2 girls came today and we're both pleasant and very helpful. Nothing was too much trouble for them. One already knew my mom from previously and can see that there is a determination and has said she will see if we could get a hospital bed for my mom .
20 March 2025
The service has nothing short of brilliant and carers have been very helpful in every thing they have done. Especially two, they have been excellent carers. Goes above and beyond for my dad
20 March 2025
My Mothers main carers are fantastic, they look after her so well and are always kind. She has a very good relationship with them and they communicate so well with her and our family. We can't thank them enough.
20 March 2025
Service of company is varied some is amazing some not so much the carers that I have on a regular basis are amazing and very supportive they have helped me deal with a lot and complete a lot independently would however appreciate name tags on all carers
20 March 2025
Could not be more pleased with the care from AMG. From the first day they made my father comfortable and at ease in coming into new surroundings directly from hospital. Excellent care and approach - 10/10 for the team. Thank you to all concerned.
20 March 2025
AMG provide excellent care for my father, they are very efficient and friendly, always smiling and keep me updated all the time. My father loves the care that he gets, at 95 it is very important that he is treated with dignity and respect, and AMG carers show this all the time. As a family we apreciate the care that members of the team provide, they all go above and beyond. I highly recommend AMG.
17 March 2025
Friendly and polite to myself and my Dad. Maintains my Dads dignity and explains what they are doing by communicating clearly. Always make sure that he is left comfortable after being turned and had a good drink before they leave.