Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Acer Care and Care 4 Me

stars
stars 17 April 2025
We started using Acer Care when my mum came out of hospital after a fall earlier this year. She has three visits a day. This was the first time we had used carers and the manager helped us navigate everything. The carers are professional and caring towards my mother. They don't rush and have an agreed checklist for each visit. We have access to those details via an app which is helpful. I would recommend them.
Review from P R (Daughter of Client/Service User)
stars
stars 17 April 2025
Satisfactory. All is well.
Review from Bridget H (Client / Service User)
stars
stars 08 April 2025
I have never had any problem with any of the staff at Acer Care/Care for me. I would highly recommend the company to anyone. The carers have the time and patience for you at all times and always have a happy smile. This is the first time I had to have care at home and no problems at all.
Review from R G (Client / Service User)
stars
stars 19 February 2025
Mum has been having Care4Me for the last 2 years and we have been more than happy with the care she receives from them and the peace of mind it gives us, her family. The carers are always very friendly, attentive and helpful and the office staff bend over backwards to make sure that everything runs smoothly (even when there are last-minute changes to the routine).
Review from R S (Daughter of Client/Service User)
stars
stars 18 February 2025
My mother is very happy with the care she has received from all the carers from Acer Care. She enjoys their company and likes having a chat with them. I have always found them caring and professional when I have been visiting my mother. They have made my life so much easier.
Review from L H (Daughter of Client/Service User)