Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Goldleaf Homecare Herts Ltd

stars
stars 16 September 2024
Goldleaf supplies a personnel assistant service to my sister and I have found them to be very good. They are flexible and supportive. This helps me support my sister and enables her to access the community. Goldleaf took over the service and support in April and my sister is enjoying the support and activities that she does with her personnel assistant.
Review from M T (Brother of Client/Service User)
stars
stars 16 September 2024
The client is suffering from Alzheimer's disease and, as such, needs 24-hour live-in care. Gold Leaf provide live-in care for the client in order to cover when the client's permanent carer is not available. This arrangement works really well and has been in place for more than a year now. I am very pleased with the commitment to home care that Gold Leaf provides.
Review from J B (Cousin of Client/Service User)
stars
stars 13 September 2024
I'm really happy with Goldleaf. Always prompt and professional and privacy always met. They make up breakfast and lunch with coffee and tea. They encouraged me to be happy and better than yesterday!
Review from R S (Client / Service User)
stars
stars 09 January 2023
We decided it was time to have some assistance for Mum. Goldleaf Homecare in Welwyn was recommended to us by a friend and I cannot emphasise how amazing the whole team is. From the beginning, the handover was not rushed and everything was explained to us. The care staff really do go above and beyond and always provide her favourite hot drink at night, it's the little details which make a huge difference.
Review from Ruth R (Daughter of Client/Service User)
stars
stars 22 November 2022
I have an excellent and trusting rapport with the entire Goldleaf Homecare workforce - plus the company management.
Review from Alan S (Client / Service User)
stars
stars 14 November 2022
My experience with Goldleaf Homecare Welwyn has been a pleasure. All the girls that have been in on my day have been tears of laughter with them. It's not nice when any of them quit as then you have to get used to a new person, but for myself, it's been great. Also, it's nice to see the office girls pitch in when they start, for leavers, sickness and holidays. So good job girls, 5-stars. I have said good for value for money as still waiting for invoices.
Review from S S (Client / Service User)