Be extremely careful if you select this company as a supplier of carers
to the ones you love. Although the carers themselves seem good and
caring and have established a good rapport with my mother, dealing with
the management is a completely different experience. There is no formal
logging of the actual time that carers arrive and depart, and no
procedure to make a note of what tasks the carer has undertaken for
their client while they are with them. If it wasn't for the good
relationship that my mother has formed with her two carers then we would
have terminated the use of this care service provider, as dealing with
the management has proved all but impossible, with any requests or
suggestions likely to be met by the phone being put down on you - so be
warned !
Latest Reviews for Clifton Care
30 June 2016
Be extremely careful if you select this company as a supplier of carers
to the ones you love. Although the carers themselves seem good and
caring and have established a good rapport with my mother, dealing with
the management is a completely different experience. There is no formal
logging of the actual time that carers arrive and depart, and no
procedure to make a note of what tasks the carer has undertaken for
their client while they are with them. If it wasn't for the good
relationship that my mother has formed with her two carers then we would
have terminated the use of this care service provider, as dealing with
the management has proved all but impossible, with any requests or
suggestions likely to be met by the phone being put down on you - so be
warned !