Somerset House, Sandal Castle Centre, Asdale Road, Wakefield, WF2 7JE
View Full Details of Complete Care West Yorkshire LtdA huge Thank You to the whole team at Complete Care. They looked after our Dad for months, allowing him to continue living in his home, which was his dearest wish. All the carers were superb, hard working and attentive. We highly recommend them.
Overall satisfied with the level of care provided for our Mum and Dad, carers seem to take a good level of care with them and Mum and Dad look forward to their visits.
Thanks to complete care my mum continues to live an independant life in her own home, she is over 100 years young and has always been independant. I would be happy to recommend complete care to anyone.
We have been clients of Complete Care West Yorkshire for approximately two years and have found the company structure very good The service we receive is in the form of cleaning service for our residential bungalow We have had a few cleaners provided but now we have a regular lady who is fantastic in her dedication to the service she provides She is prompt in her timing on arrival and very reliable in her performance in the work she performs for us We don't have tell her what to do now as she fulfills the hour and a half to the full If there is a downside the company don't allow the cleaning to take place without our presence. I can understand the reasoning for this but it just means on some occasions we have to cancel the service In conclusion I would have no hesitation in recommending the Company
I cannot fault the care provided by the carers at Complete Care. They go above and beyond to provide the care. I can see exactly what has happened on every visit through the app. Signed up to the free monthly health checks. Also provide a nail cutting/manicure would recommend to everyone. First class.
Excellent provider - very caring, happy to help with specific requests overall very satisfied.
Up to present date it has been a lovely experience. The carers (have been witnessed) being kind, considerate and professional in all aspects of the care my mum receives. Mum is extremely happy and comfortable in the company of her carers. We, as a family, can now 'relax' a little knowing mum is receiving the best care available to her. Thank you!
Complete care west Yorkshire were recommended to me by a friend. Her recommendation was well deserved and I have also recommended them to several people. The carers are all well trained, well supervised, discreet and charming. They are very professional in their approach to my husband and brighten our days. They treat him with kindness and respect for his dignity. They have helped me with information and advice. They have also helped with household tasks and looked after me. The team leaders and managers visit regularly to make sure that care is delivered properly. The managers are very helpful in trying to meet clients wishes. All are very knowledgeable.
Mum is really happy with the carers. She is enjoying there company and looks forward to them coming. We have noticed a big change in mum she is a lot calmer.
My mother has been using Complete Care for a few months and my mother and myself have nothing but praise for the company and staff. When my mother became housebound it was tough to accept for someone who was used to going out all the time. Complete Care staff have helped so much and my mother looks forward every day to their visits.
We absolutely love complete care, staff are so kind and warm hearted and do the upmost best in every situation. The way my mum is cared for is amazing just what anyone would want for their family member or friend , we would recommend to anyone.
We are very happy with the service received from Complete Care West Yorkshire. My only reason for putting 4 stars not 5 is last year there was a recurrent issue which took longer than expected to resolve on the ground, even though management were responsive to, apologetic and appreciative of my feedback each time I informed them of the matter. That aside and resolved for several months now, the vast majority of and most recent service has been 5-star, and we'd have no hesitation in recommending Complete Care West Yorkshire to others.
My mother only has the carers 5 days (mornings) a week so I don't have any contact with them. The reason being, it gives me peace of mind that she is ok until I get there. She seems happy enough with her care and it's nice for her to see a different face each morning.
Complete Care has a very good group of carers. They carry out their duties efficiently with kindness and good humour.
I have 100% trust in the care my aunt is provided with. I'm sure the care teams could not be more understanding if it were their own family member. I have full faith in them, I wouldn't hesitate to go away for a few days break, Knowing that my aunt is in safe hands and all her needs would be met and they would contact me if there was a problem.
All the Complete Care West Yorkshire staff have been fantastic since they have been caring for my father who has dementia. Despite the fact that he is rather resistant to having them around, they always treat him with kindness and respect and the family has great peace of mind knowing they are checking in on him when we are unavailable. The online portal is also very helpful - it's reassuring to be able to see the notes the carers make so we know if anything further is needed. The office staff have also been brilliant - helping us navigate this difficult situation - and recommending appropriate changes to the care package.
I really value the support from the Complete Care team in helping me to care for my husband. The carers are very competent and I appreciate how well they look after my husband with respect, kindness and patience. They ask how he is, chat with us together and individually, which is good for us both. Once he is safe and comfortable, if time allows, the carers assist me with related tasks which takes some of the pressure off me. Any concerns are raised, noted and followed up by the carers or office who respond quickly. The weekly clean is also of a high standard from an efficient friendly, young lady. I have already recommended Complete Care to a friend.
The care provided was excellent, the carers were all incredibly thorough, thoughtful, friendly and efficient. More importantly they treated the resident with dignity and love, always chatting with her and giving her time, patience and care of the highest quality, right up until the last.
Everyone at Complete Care is caring and friendly and my mum looks forward to their visits twice a day. They go above and beyond to help her and they all have a sense of humour and I can call them at any time if I need to.
My mum is very happy with Complete Care after a bad experience with a previous company. The carers are amazing and managed to build up her trust again. I know she is safe and well looked after and that they are enabling her to live independently the way she wants to.
A huge Thank You to the whole team at Complete Care. They looked after our Dad for months, allowing him to continue living in his home, which was his dearest wish. All the carers were superb, hard working and attentive. We highly recommend them.
Overall satisfied with the level of care provided for our Mum and Dad, carers seem to take a good level of care with them and Mum and Dad look forward to their visits.
Thanks to complete care my mum continues to live an independant life in her own home, she is over 100 years young and has always been independant. I would be happy to recommend complete care to anyone.
We have been clients of Complete Care West Yorkshire for approximately two years and have found the company structure very good The service we receive is in the form of cleaning service for our residential bungalow We have had a few cleaners provided but now we have a regular lady who is fantastic in her dedication to the service she provides She is prompt in her timing on arrival and very reliable in her performance in the work she performs for us We don't have tell her what to do now as she fulfills the hour and a half to the full If there is a downside the company don't allow the cleaning to take place without our presence. I can understand the reasoning for this but it just means on some occasions we have to cancel the service In conclusion I would have no hesitation in recommending the Company
I cannot fault the care provided by the carers at Complete Care. They go above and beyond to provide the care. I can see exactly what has happened on every visit through the app. Signed up to the free monthly health checks. Also provide a nail cutting/manicure would recommend to everyone. First class.
Excellent provider - very caring, happy to help with specific requests overall very satisfied.
Up to present date it has been a lovely experience. The carers (have been witnessed) being kind, considerate and professional in all aspects of the care my mum receives. Mum is extremely happy and comfortable in the company of her carers. We, as a family, can now 'relax' a little knowing mum is receiving the best care available to her. Thank you!
Complete care west Yorkshire were recommended to me by a friend. Her recommendation was well deserved and I have also recommended them to several people. The carers are all well trained, well supervised, discreet and charming. They are very professional in their approach to my husband and brighten our days. They treat him with kindness and respect for his dignity. They have helped me with information and advice. They have also helped with household tasks and looked after me. The team leaders and managers visit regularly to make sure that care is delivered properly. The managers are very helpful in trying to meet clients wishes. All are very knowledgeable.
Mum is really happy with the carers. She is enjoying there company and looks forward to them coming. We have noticed a big change in mum she is a lot calmer.
My mother has been using Complete Care for a few months and my mother and myself have nothing but praise for the company and staff. When my mother became housebound it was tough to accept for someone who was used to going out all the time. Complete Care staff have helped so much and my mother looks forward every day to their visits.
We absolutely love complete care, staff are so kind and warm hearted and do the upmost best in every situation. The way my mum is cared for is amazing just what anyone would want for their family member or friend , we would recommend to anyone.
We are very happy with the service received from Complete Care West Yorkshire. My only reason for putting 4 stars not 5 is last year there was a recurrent issue which took longer than expected to resolve on the ground, even though management were responsive to, apologetic and appreciative of my feedback each time I informed them of the matter. That aside and resolved for several months now, the vast majority of and most recent service has been 5-star, and we'd have no hesitation in recommending Complete Care West Yorkshire to others.
My mother only has the carers 5 days (mornings) a week so I don't have any contact with them. The reason being, it gives me peace of mind that she is ok until I get there. She seems happy enough with her care and it's nice for her to see a different face each morning.
Complete Care has a very good group of carers. They carry out their duties efficiently with kindness and good humour.
I have 100% trust in the care my aunt is provided with. I'm sure the care teams could not be more understanding if it were their own family member. I have full faith in them, I wouldn't hesitate to go away for a few days break, Knowing that my aunt is in safe hands and all her needs would be met and they would contact me if there was a problem.
All the Complete Care West Yorkshire staff have been fantastic since they have been caring for my father who has dementia. Despite the fact that he is rather resistant to having them around, they always treat him with kindness and respect and the family has great peace of mind knowing they are checking in on him when we are unavailable. The online portal is also very helpful - it's reassuring to be able to see the notes the carers make so we know if anything further is needed. The office staff have also been brilliant - helping us navigate this difficult situation - and recommending appropriate changes to the care package.
I really value the support from the Complete Care team in helping me to care for my husband. The carers are very competent and I appreciate how well they look after my husband with respect, kindness and patience. They ask how he is, chat with us together and individually, which is good for us both. Once he is safe and comfortable, if time allows, the carers assist me with related tasks which takes some of the pressure off me. Any concerns are raised, noted and followed up by the carers or office who respond quickly. The weekly clean is also of a high standard from an efficient friendly, young lady. I have already recommended Complete Care to a friend.
The care provided was excellent, the carers were all incredibly thorough, thoughtful, friendly and efficient. More importantly they treated the resident with dignity and love, always chatting with her and giving her time, patience and care of the highest quality, right up until the last.
Everyone at Complete Care is caring and friendly and my mum looks forward to their visits twice a day. They go above and beyond to help her and they all have a sense of humour and I can call them at any time if I need to.
My mum is very happy with Complete Care after a bad experience with a previous company. The carers are amazing and managed to build up her trust again. I know she is safe and well looked after and that they are enabling her to live independently the way she wants to.