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Unit 4, Olton Bridge, 245 Warwick Road, Olton, Solihull, B92 7AH
View Full Details of Dove Home Care & Live In CareLatest Reviews for Dove Home Care & Live In Care
16 August 2023
Very reliable, caring company that looked after my mother impeccably. Very professional and personal at the same time, can’t thank them enough for their support over the past months, it has been an absolute blessing. They have made my mother feel human again with their caring nature.
26 January 2022
Having a carer was something I never thought in my 50s I would need and then I got an illness and began to lose my independence. Dove now provides a carer tailored to my requirements. Someone to take me out shopping, to the gym, help with my precious dogs that are my world and now I'm getting some life and normality back. Dove tailor the carer to you and your carer becomes a friend that thinks of everything. I would definitely recommend
27 October 2020
We are in our ninth month of help from Dove Home Care for my husband who has vascular dementia. We are delighted with the level of care and attention he receives during the 2 x 4-hour visits and also the support I am given as his carer - these hours are a respite. Over time his needs have inevitably changed and these have been anticipated, taken account of and adjustments made - very reassuring for me. Personal care needs have always been addressed to a high standard but the real value is in the physical and mental stimulation and encouragement he has been given. Without that quality support, I am sure his condition would have deteriorated more quickly. It has also been very reassuring to be able to call into the office and know that whatever occurs, all will be done to achieve the best outcome for us. Our thanks to all at Dove Home Care.
27 October 2020
Compared to other agencies Dove Home Care comes out on top. I have been provided with excellent care, including; personal care, cleaning, errands, shopping meals and drinks made as required. Plus a chance for some social interaction as I am housebound. During this current crisis, I have always been looked after, for which I am most grateful. Many thanks to all.
22 October 2020
Dove Home Care provided relief care for my sister at very short notice. Staff members came and assessed her care needs and made sure the family was happy with what was to be put in place. I met with the manager on occasion and was more than happy with the care they gave to my sister who suffers from dementia. They were very professional and personable. We were contacted about any concerns they had and we found this very reassuring but they also showed initiative when required. Thank you all.
12 August 2020
My cousin has had her care every day during this pandemic. Not once has she felt unsafe or the 'care' been sub-standard. I am so grateful to the Dove Home Care team. I live miles away and so couldn't be involved in any way, especially in the total lockdown. Such a relief to know that when I phone her all was well and her daily start was 'normal'. Thank you so much.
04 August 2020
We found the carers to be professional and kind, they went out of their way to make Dad's last weeks comfortable. They showed him compassion and went above and beyond when needed, they were also caring towards us.
22 July 2020
In general, Dove provide a good service, reliable and consistent. However, there are instances where only one of the two carers attend the call. We are fortunate to have a core group of carers who look after my wife and she is used to. In some cases, the carers are let down by the management who do not provide hands-on training but rely on the carers watching videos.
22 July 2020
Carers are friendly to relatives and talkative to clients. Most are also caring and seem to take pride in their job. Sometimes it is disruptive when carers arrive at different times, ie. tea time between 5.30 and 6.30 so it is difficult to plan mealtimes.
08 July 2020
The staff coming in to care for my mum have been absolutely lovely, caring and showing great kindness.
30 January 2020
I needed night care support urgently and was surprised to find a few companies able to offer this. Thankfully I found Dove Home Care and from my first enquiry to the final night's service, everything fell perfectly into place. The relative who needed support was relieved as was I, that provision could be made quickly, comprehensively assessed and contracted. To our joy, the allocated carer was EXCELLENT, professional and kind. She was also really friendly which gave us such confidence in leaving our cared-for person in her very safe hands thank you.
29 June 2018
I had a right side hip replacement on 10th May 2018 and had booked Dove Home Care Agency Ltd from May 15th over several hours and overnight and then for some daytime hours. The care and service I received was excellent - the ladies also helped with some household duties until I became more mobile. I did already recommend Dove Home Care Agency Ltd to a friend who also had a good report. I used Dove Home Care Agency Ltd last year when my other hip was replaced.
01 May 2018
Regular help and shopping. A great help.
18 April 2018
Extremely pleasant staff, both in the office and carers.
21 March 2018
Everyone from Dove who was involved with my mum over the last few years have been extremely helpful and caring. They have been reliable and consistent and provided a high quality of care. The daycare staff have provided loving personalised care and always treated mum with consideration and thoughtfulness. Everyone, including the "pop in" carers, have been wonderful. We will be forever grateful for your carers' kindness and support. Thank you.
18 October 2017
The initial assessment of my 90-year-old husband's needs was carried out in a pleasant and calm way. The visiting carers were well-mannered, diligent and respectful to both of us. They involved him at all stages of his care which he greatly appreciated.
02 October 2017
We just wanted to say on behalf of the whole family a huge thank you for looking after our relative for the last few months. Your attendance has been a great reassurance to us. All your staff have been caring and attentive and we are so grateful.
Latest Reviews for Dove Home Care & Live In Care
16 August 2023
Very reliable, caring company that looked after my mother impeccably. Very professional and personal at the same time, can’t thank them enough for their support over the past months, it has been an absolute blessing. They have made my mother feel human again with their caring nature.
26 January 2022
Having a carer was something I never thought in my 50s I would need and then I got an illness and began to lose my independence. Dove now provides a carer tailored to my requirements. Someone to take me out shopping, to the gym, help with my precious dogs that are my world and now I'm getting some life and normality back. Dove tailor the carer to you and your carer becomes a friend that thinks of everything. I would definitely recommend
27 October 2020
We are in our ninth month of help from Dove Home Care for my husband who has vascular dementia. We are delighted with the level of care and attention he receives during the 2 x 4-hour visits and also the support I am given as his carer - these hours are a respite. Over time his needs have inevitably changed and these have been anticipated, taken account of and adjustments made - very reassuring for me. Personal care needs have always been addressed to a high standard but the real value is in the physical and mental stimulation and encouragement he has been given. Without that quality support, I am sure his condition would have deteriorated more quickly. It has also been very reassuring to be able to call into the office and know that whatever occurs, all will be done to achieve the best outcome for us. Our thanks to all at Dove Home Care.
27 October 2020
Compared to other agencies Dove Home Care comes out on top. I have been provided with excellent care, including; personal care, cleaning, errands, shopping meals and drinks made as required. Plus a chance for some social interaction as I am housebound. During this current crisis, I have always been looked after, for which I am most grateful. Many thanks to all.
22 October 2020
Dove Home Care provided relief care for my sister at very short notice. Staff members came and assessed her care needs and made sure the family was happy with what was to be put in place. I met with the manager on occasion and was more than happy with the care they gave to my sister who suffers from dementia. They were very professional and personable. We were contacted about any concerns they had and we found this very reassuring but they also showed initiative when required. Thank you all.
12 August 2020
My cousin has had her care every day during this pandemic. Not once has she felt unsafe or the 'care' been sub-standard. I am so grateful to the Dove Home Care team. I live miles away and so couldn't be involved in any way, especially in the total lockdown. Such a relief to know that when I phone her all was well and her daily start was 'normal'. Thank you so much.
04 August 2020
We found the carers to be professional and kind, they went out of their way to make Dad's last weeks comfortable. They showed him compassion and went above and beyond when needed, they were also caring towards us.
22 July 2020
In general, Dove provide a good service, reliable and consistent. However, there are instances where only one of the two carers attend the call. We are fortunate to have a core group of carers who look after my wife and she is used to. In some cases, the carers are let down by the management who do not provide hands-on training but rely on the carers watching videos.
22 July 2020
Carers are friendly to relatives and talkative to clients. Most are also caring and seem to take pride in their job. Sometimes it is disruptive when carers arrive at different times, ie. tea time between 5.30 and 6.30 so it is difficult to plan mealtimes.
08 July 2020
The staff coming in to care for my mum have been absolutely lovely, caring and showing great kindness.
30 January 2020
I needed night care support urgently and was surprised to find a few companies able to offer this. Thankfully I found Dove Home Care and from my first enquiry to the final night's service, everything fell perfectly into place. The relative who needed support was relieved as was I, that provision could be made quickly, comprehensively assessed and contracted. To our joy, the allocated carer was EXCELLENT, professional and kind. She was also really friendly which gave us such confidence in leaving our cared-for person in her very safe hands thank you.
29 June 2018
I had a right side hip replacement on 10th May 2018 and had booked Dove Home Care Agency Ltd from May 15th over several hours and overnight and then for some daytime hours. The care and service I received was excellent - the ladies also helped with some household duties until I became more mobile. I did already recommend Dove Home Care Agency Ltd to a friend who also had a good report. I used Dove Home Care Agency Ltd last year when my other hip was replaced.
01 May 2018
Regular help and shopping. A great help.
18 April 2018
Extremely pleasant staff, both in the office and carers.
21 March 2018
Everyone from Dove who was involved with my mum over the last few years have been extremely helpful and caring. They have been reliable and consistent and provided a high quality of care. The daycare staff have provided loving personalised care and always treated mum with consideration and thoughtfulness. Everyone, including the "pop in" carers, have been wonderful. We will be forever grateful for your carers' kindness and support. Thank you.
18 October 2017
The initial assessment of my 90-year-old husband's needs was carried out in a pleasant and calm way. The visiting carers were well-mannered, diligent and respectful to both of us. They involved him at all stages of his care which he greatly appreciated.
02 October 2017
We just wanted to say on behalf of the whole family a huge thank you for looking after our relative for the last few months. Your attendance has been a great reassurance to us. All your staff have been caring and attentive and we are so grateful.