Latest Reviews for Glasgow City Council, Social Work Services, Home Care Service
12 September 2023
Big thanks and praise to all the home care staff who have looked after
my mother for the last 6 months. Total professionals, great care and
attention, attentive to my mother's needs and provided a warm and
comforting service. Great individuals and team. Council Leaders and the
Government need to respect and invest in the staff and service. Thank you.
31 May 2023
Had to get the out of hours GP and District Nurses out to my 90 year old
mother last night. I just want to say a big thank you for helping. You
helped and made her so much more comfortable and services like this seem
to get very little praise you only hear of them being criticised. Thank
you again for your help.
23 January 2023
Yet again start of a new year, no continuity of care over the weekend.
Leaving my friend unsettled. To the extent, she called the police.
Saying they're strange people coming in and out of my house. As three
different carers in on the one day. During the week have no issues. Same
carer morning and lunch, then other carer tea and tuck. When we first
had the services my friend had a girl for all 4 visits on a Saturday and
a Sunday. This is not the staff involved fault, this has been going on
for 3 years. Cant retain staff at weekends, they have no plan of action.
No continuity of service at the weekends for my friend. If there was a
section for the weekend, I would have to put poor service.
Latest Reviews for Glasgow City Council, Social Work Services, Home Care Service
12 September 2023
Big thanks and praise to all the home care staff who have looked after
my mother for the last 6 months. Total professionals, great care and
attention, attentive to my mother's needs and provided a warm and
comforting service. Great individuals and team. Council Leaders and the
Government need to respect and invest in the staff and service. Thank you.
31 May 2023
Had to get the out of hours GP and District Nurses out to my 90 year old
mother last night. I just want to say a big thank you for helping. You
helped and made her so much more comfortable and services like this seem
to get very little praise you only hear of them being criticised. Thank
you again for your help.
23 January 2023
Yet again start of a new year, no continuity of care over the weekend.
Leaving my friend unsettled. To the extent, she called the police.
Saying they're strange people coming in and out of my house. As three
different carers in on the one day. During the week have no issues. Same
carer morning and lunch, then other carer tea and tuck. When we first
had the services my friend had a girl for all 4 visits on a Saturday and
a Sunday. This is not the staff involved fault, this has been going on
for 3 years. Cant retain staff at weekends, they have no plan of action.
No continuity of service at the weekends for my friend. If there was a
section for the weekend, I would have to put poor service.