Submit a Review for Radfield Home Care Shrewsbury & Oswestry
7 Frankwell, Shrewsbury, SY3 8JY
View Full Details of Radfield Home Care Shrewsbury & OswestryLatest Reviews for Radfield Home Care Shrewsbury & Oswestry
28 March 2025
We used Radfield Home Care Shrewsbury to provide visiting respite care for my Mum whilst we were on holiday. The idea was to do a daily visit to check she was Ok while we were away and to carry out any tasks needed during this time - such as shopping, cleaning, laundry etc or to deal with any medical issues at home that may have cropped up. The ten day spell went absolutely as we had hoped it would with my Mum getting on really well with all the visiting carers - thoroughly enjoying the company and a chat whilst we were provided with the peace of mind of knowing that help was available should it have been needed. From the initial visit to complete the assessment and discuss the process Radfield made the whole scenario really easy and worthwhile. We have asked to stay now in a position where we can repeat this process in the future - even for shorter periods. We thoroughly recommend the company, its staff and the idea of short term respite care.
21 March 2025
When Dad left hospital, we were anxious about how we would meet his care needs. Thanks to Radfield, Dad made a smooth transition home, achieving his post-surgery dream! Well briefed carers were on hand from Day 1 to reassure and advise. Carers show initiative, tailoring provision and passing key information on to us and each other. A range of carers with different life experiences and thoughtful scheduling mean that there is a good mix of continuity and variety for Dad who can grow connections with carers during visits. Day to day, the app is brilliant, reassuring us that all is well and highlighting any necessary actions. The central team's oversight means that care is coordinated and responsive. Queries are dealt with quickly and requested changes accommodated. I wouldn't hesitate to recommend Radfield - there is an attention to detail and level of care that I didn't expect would be possible. With them, Dad can stay in his own home, in the community he loves, a great result!
21 March 2025
I chose Radfield as I liked each member of staff I interacted with when choosing a care provider for my 91 year old father. Since the outset the experience has been fantastic. It's been more than a year since we started evening support for my father and it works superbly. The carers are professional, friendly but respectful and systematically patient and positive. I feel my father is in the safest of hands when they come. One of his carers on the Radfield team is a national award winner. That says it all for me.
21 March 2025
We found Radfield Home Care to be very professional in all they did. The staff, both in the office team and all the carers were very pleasant to deal with and always acted positively to any concerns we encountered. We have no hesitation in recommending Radfield Home Care.
21 March 2025
My late wife, who was herself a social worker,, always spoke very highly of Radfield. When my son, who has a life limiting condition, started being really unwell and needed more care at home, I had no hesitation choosing Radfield. I've not been disappointed. The carers are kind and efficient, and, fair to say, just wonderful in the case of the more regular carer we've had the pleasure of having. For their part, I've always found the office staff very helpful and accommodating. A highly commendable organisation.
21 March 2025
Radfield carers have been looking after my husband for three years now and they have always carried out their work with skill and good humour. Always on time and complete their tasks to a very high standard, especially the personal care which has ensured that his skin is in excellent condition even though he is confined to a wheelchair. As my husband's dementia has become much worse recently they have really supported me in dealing with his challenging behaviour, and as he now needs full time nursing care in a residential setting I will be always grateful that I found such an excellent company to care for him, both at home and at the day centre where he looked forward to going every week. Thank you everyone, those of you in the office who always made sure that I was alright and the visiting staff whose conversations I will miss very much. I cannot recommend you highly enough.
18 March 2025
Delighted with the service received over the last 12 months and beyond. My father, the service user often becomes emotional and says he has the best care in the world. Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care he receives.
12 March 2025
We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.
04 March 2025
Mum has been receiving a double handed call 4 times per day for almost 2 years with Radfields Home Care. Without the dedication and care shown by the Radfield team, I have no doubt Mum would not be with us. each member of staff greets Mum at every call treating her with respect and allowing her to make choices, at times needing to gently persuade her to allow them to undertake personal care when she feels she doesn't require it. Radfields may be more expensive than some other care agency but they are worth their weight in gold, nothing is ever too much for them. Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .
04 March 2025
We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!
04 March 2025
The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting and chatting with Daddy as the company is always welcome.
04 March 2025
Prompt, effective, excellent care givers who follow all instructions, carers listen to stories that my relative tells and are interested in her. There is a fabulous app to check visits and see what my relative has eaten and drunk that day, every item during the visit is communicated to the family through the app, and communication with company is brilliant. Highly recommend.
04 September 2024
I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.
22 May 2024
My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.
17 May 2024
Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.
17 May 2024
Radfield care team have been looking after my mum for the past twelve months. I cannot recommend them highly enough. Each carer treats Mum with respect and tends to her needs to the best of their ability. It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.
22 April 2024
Very good in all respects.
20 November 2023
Radfield Home Care have been caring for my husband, who suffers from a complex and progressive illness, for some time now. The carers who visit are all kind and very respectful of his dignity which I find reassuring. They always go the extra mile willingly if necessary. His skin is in excellent condition largely due to the diligent application of various creams and they are quick to point out any areas of concern. This is particularly important considering his lack of mobility. As his illness progresses his care needs keep changing and these have always been accommodated to suit. Whenever I have had reason to contact the office I have been dealt with promptly and efficiently which comes from the good management which is very evident. My husband attends Radfield Day Centre once a week and though he contributes less and less due to his illness he is still happy to attend which is great for both of us. I would have no hesitation in recommending Radfield if asked.
20 November 2023
The experience of my aunt with Radfield has been excellent. My aunt finds the staff consistently kind, friendly and professional, and they enable her feel safe and secure in her own home. And we, her family feel very comfortable and assured that our aunt is safe and well looked after, and that Radfield take care of her in the widest sense, and don't just deliver an agreed number of visits. Radfield are very responsive and proactive when we hit problems, responding flexibly and promptly. We feel are very fortunate to have found Radfield, and we would recommend them to others.
04 September 2023
Following a diagnosis of terminal bowel cancer in late September 2022, Radfield Home Care was employed by the NHS to visit my father three times daily. My father was incredibly impressed with the professional yet friendly attitude of the staff. I wholeheartedly agree, the staff I met when visiting my father were unfailingly professional and friendly and treated my father with great kindness until he sadly died on February 17th, 2023. Indeed my father spoke warmly of his carers. The admin staff were always very helpful when I called on them for advice. I would have no hesitation whatsoever in recommending the organisation.
Latest Reviews for Radfield Home Care Shrewsbury & Oswestry
28 March 2025
We used Radfield Home Care Shrewsbury to provide visiting respite care for my Mum whilst we were on holiday. The idea was to do a daily visit to check she was Ok while we were away and to carry out any tasks needed during this time - such as shopping, cleaning, laundry etc or to deal with any medical issues at home that may have cropped up. The ten day spell went absolutely as we had hoped it would with my Mum getting on really well with all the visiting carers - thoroughly enjoying the company and a chat whilst we were provided with the peace of mind of knowing that help was available should it have been needed. From the initial visit to complete the assessment and discuss the process Radfield made the whole scenario really easy and worthwhile. We have asked to stay now in a position where we can repeat this process in the future - even for shorter periods. We thoroughly recommend the company, its staff and the idea of short term respite care.
21 March 2025
When Dad left hospital, we were anxious about how we would meet his care needs. Thanks to Radfield, Dad made a smooth transition home, achieving his post-surgery dream! Well briefed carers were on hand from Day 1 to reassure and advise. Carers show initiative, tailoring provision and passing key information on to us and each other. A range of carers with different life experiences and thoughtful scheduling mean that there is a good mix of continuity and variety for Dad who can grow connections with carers during visits. Day to day, the app is brilliant, reassuring us that all is well and highlighting any necessary actions. The central team's oversight means that care is coordinated and responsive. Queries are dealt with quickly and requested changes accommodated. I wouldn't hesitate to recommend Radfield - there is an attention to detail and level of care that I didn't expect would be possible. With them, Dad can stay in his own home, in the community he loves, a great result!
21 March 2025
I chose Radfield as I liked each member of staff I interacted with when choosing a care provider for my 91 year old father. Since the outset the experience has been fantastic. It's been more than a year since we started evening support for my father and it works superbly. The carers are professional, friendly but respectful and systematically patient and positive. I feel my father is in the safest of hands when they come. One of his carers on the Radfield team is a national award winner. That says it all for me.
21 March 2025
We found Radfield Home Care to be very professional in all they did. The staff, both in the office team and all the carers were very pleasant to deal with and always acted positively to any concerns we encountered. We have no hesitation in recommending Radfield Home Care.
21 March 2025
My late wife, who was herself a social worker,, always spoke very highly of Radfield. When my son, who has a life limiting condition, started being really unwell and needed more care at home, I had no hesitation choosing Radfield. I've not been disappointed. The carers are kind and efficient, and, fair to say, just wonderful in the case of the more regular carer we've had the pleasure of having. For their part, I've always found the office staff very helpful and accommodating. A highly commendable organisation.
21 March 2025
Radfield carers have been looking after my husband for three years now and they have always carried out their work with skill and good humour. Always on time and complete their tasks to a very high standard, especially the personal care which has ensured that his skin is in excellent condition even though he is confined to a wheelchair. As my husband's dementia has become much worse recently they have really supported me in dealing with his challenging behaviour, and as he now needs full time nursing care in a residential setting I will be always grateful that I found such an excellent company to care for him, both at home and at the day centre where he looked forward to going every week. Thank you everyone, those of you in the office who always made sure that I was alright and the visiting staff whose conversations I will miss very much. I cannot recommend you highly enough.
18 March 2025
Delighted with the service received over the last 12 months and beyond. My father, the service user often becomes emotional and says he has the best care in the world. Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care he receives.
12 March 2025
We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.
04 March 2025
Mum has been receiving a double handed call 4 times per day for almost 2 years with Radfields Home Care. Without the dedication and care shown by the Radfield team, I have no doubt Mum would not be with us. each member of staff greets Mum at every call treating her with respect and allowing her to make choices, at times needing to gently persuade her to allow them to undertake personal care when she feels she doesn't require it. Radfields may be more expensive than some other care agency but they are worth their weight in gold, nothing is ever too much for them. Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .
04 March 2025
We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!
04 March 2025
The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting and chatting with Daddy as the company is always welcome.
04 March 2025
Prompt, effective, excellent care givers who follow all instructions, carers listen to stories that my relative tells and are interested in her. There is a fabulous app to check visits and see what my relative has eaten and drunk that day, every item during the visit is communicated to the family through the app, and communication with company is brilliant. Highly recommend.
04 September 2024
I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.
22 May 2024
My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.
17 May 2024
Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.
17 May 2024
Radfield care team have been looking after my mum for the past twelve months. I cannot recommend them highly enough. Each carer treats Mum with respect and tends to her needs to the best of their ability. It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.
22 April 2024
Very good in all respects.
20 November 2023
Radfield Home Care have been caring for my husband, who suffers from a complex and progressive illness, for some time now. The carers who visit are all kind and very respectful of his dignity which I find reassuring. They always go the extra mile willingly if necessary. His skin is in excellent condition largely due to the diligent application of various creams and they are quick to point out any areas of concern. This is particularly important considering his lack of mobility. As his illness progresses his care needs keep changing and these have always been accommodated to suit. Whenever I have had reason to contact the office I have been dealt with promptly and efficiently which comes from the good management which is very evident. My husband attends Radfield Day Centre once a week and though he contributes less and less due to his illness he is still happy to attend which is great for both of us. I would have no hesitation in recommending Radfield if asked.
20 November 2023
The experience of my aunt with Radfield has been excellent. My aunt finds the staff consistently kind, friendly and professional, and they enable her feel safe and secure in her own home. And we, her family feel very comfortable and assured that our aunt is safe and well looked after, and that Radfield take care of her in the widest sense, and don't just deliver an agreed number of visits. Radfield are very responsive and proactive when we hit problems, responding flexibly and promptly. We feel are very fortunate to have found Radfield, and we would recommend them to others.
04 September 2023
Following a diagnosis of terminal bowel cancer in late September 2022, Radfield Home Care was employed by the NHS to visit my father three times daily. My father was incredibly impressed with the professional yet friendly attitude of the staff. I wholeheartedly agree, the staff I met when visiting my father were unfailingly professional and friendly and treated my father with great kindness until he sadly died on February 17th, 2023. Indeed my father spoke warmly of his carers. The admin staff were always very helpful when I called on them for advice. I would have no hesitation whatsoever in recommending the organisation.