Submit a Review for SSA Quality Care
5 The Courtyard, Merlin Centre, Gatehouse Close, Aylesbury, HP19 8DP
View Full Details of SSA Quality CareLatest Reviews for SSA Quality Care
24 July 2024
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
10 May 2024
Constantly high standard, always helpful and caring.
22 January 2024
I have been with this company for the past year or so and have found them to be very satisfactory. The carers are very polite and friendly and do their job with efficiency and humour.
13 December 2023
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
11 December 2023
Very pleased with the service provided. The staff are very friendly and have shown care and professionalism during their allocated time.
11 December 2023
The carers are polite, helpful and caring. When I get to know them, will help me with a shower.
20 June 2023
I've been with this care company for a short time and have found all staff (office and call-out staff) to be very friendly, professional and courteous. Everyone is very helpful and informative. I am very pleased with the service I have been provided.
10 May 2023
We found my father's carers very polite and extremely friendly. Very happy with the care they provide.
16 March 2023
Overall a very good care company with polite and very competent staff. I am very happy with their care.
24 November 2022
Happy with the care I have received so far from this care provider. Especially with my experience in the quality of care that I previously received from other care providers, including my recent care home experience. The carers with SSA are super-individuals with hearts of gold, who are ever ready to help others. The good service they are providing to service users like myself speaks for itself. And I would recommend them to anyone who may be in need of their professional services!
14 April 2022
Excellent care. Timings are sometimes not always on the allocated time, but then if another client needs some extra care, there was no change in the care my mother was given. The staff are always cheerful and very communicative with all the family. The carers gave my mum the confidence and gained her trust after I can only describe it as poor care in the hospital. They encouraged her to walk again, supporting her both emotionally and physically. They introduced themselves to my mum and became friends, yet still maintained their professionalism. As an ex-nurse, I would be proud of the standard of care that the team provide. The staff from the office were easily contacted and phoned to see how we were getting on. I would not hesitate to recommend this company and have already done so.
23 March 2022
On the whole, the service is ok. I would like more consistency with the carers who come to my home. I believe the evening carers do not fully complete the 30-mins and are gone before that time. I feel you have lost some of your better staff and the new replacements are not to the standard of those lost.
07 July 2021
I feel I have had a very good relationship with everyone connected with SSA Quality Care. Inclusive of staff management and all the lovely care workers who have looked after me over the past three years, in a really caring, professional capacity. Quality of care has prevailed all the time.
06 July 2021
We described SSA as safe, secure and attentive, although that is not what it stands for. We are very happy with the care given. Also, there is always somebody on the phone if needed.
18 May 2021
My carer is a day-to-day lifesaver! Without her help, I wouldn't even be able to do the everyday things others take for granted. Not only this, but I haven't self-harmed in a long time! Whether it be everyday tasks or I'm in a mental health crisis, she is always there to calm me down, help me, and leave me feeling better than I did before. Not only has this increased my safety and wellbeing, but it has also eased the burden on my loved ones. Everyone is happier because of her... thank you!
02 August 2019
Although I had been very worried about losing my independence and having people to wash and dress me, all the carers have been very kind and helpful and the experience has not been as bad as I expected!
19 June 2019
Dad needed two carers three times a day and all the carers that looked after him were compassionate, caring and kind and kept dads bottom from breaking down and his feet free from pressure sores. They kept to the appointed times as much as possible, professional in every way. I know they are very busy but some bot all leave their coats and jackets on with cross contamination and all that just a thought maybe proper uniforms would be nice and make the carers feel part of a team.
03 June 2019
Some are very good and some need more training.
31 May 2019
Friendly staff in all areas. Carers give expert opinions when problems arise. Efforts made to relax me when feeling low. They feel part of my family. Make my day.
31 May 2019
All staff are very good and do everything to help my husband and myself. Nothing is too much trouble for them, they are always cheerful and polite. I'm always happy to have them come into our home.
Latest Reviews for SSA Quality Care
24 July 2024
SSA have been both excellent carers and a watchful friend to my aged mother. She is well looked after while still living alone in her own house. SSA have proven to be responsive and flexible in working with my mother and me.
10 May 2024
Constantly high standard, always helpful and caring.
22 January 2024
I have been with this company for the past year or so and have found them to be very satisfactory. The carers are very polite and friendly and do their job with efficiency and humour.
13 December 2023
My son is very happy with his carers. He has the same carers all the time, which is good for him. He doesn't like different people all the time. He enjoys swimming and bowling and they help him with every day tasks.
11 December 2023
Very pleased with the service provided. The staff are very friendly and have shown care and professionalism during their allocated time.
11 December 2023
The carers are polite, helpful and caring. When I get to know them, will help me with a shower.
20 June 2023
I've been with this care company for a short time and have found all staff (office and call-out staff) to be very friendly, professional and courteous. Everyone is very helpful and informative. I am very pleased with the service I have been provided.
10 May 2023
We found my father's carers very polite and extremely friendly. Very happy with the care they provide.
16 March 2023
Overall a very good care company with polite and very competent staff. I am very happy with their care.
24 November 2022
Happy with the care I have received so far from this care provider. Especially with my experience in the quality of care that I previously received from other care providers, including my recent care home experience. The carers with SSA are super-individuals with hearts of gold, who are ever ready to help others. The good service they are providing to service users like myself speaks for itself. And I would recommend them to anyone who may be in need of their professional services!
14 April 2022
Excellent care. Timings are sometimes not always on the allocated time, but then if another client needs some extra care, there was no change in the care my mother was given. The staff are always cheerful and very communicative with all the family. The carers gave my mum the confidence and gained her trust after I can only describe it as poor care in the hospital. They encouraged her to walk again, supporting her both emotionally and physically. They introduced themselves to my mum and became friends, yet still maintained their professionalism. As an ex-nurse, I would be proud of the standard of care that the team provide. The staff from the office were easily contacted and phoned to see how we were getting on. I would not hesitate to recommend this company and have already done so.
23 March 2022
On the whole, the service is ok. I would like more consistency with the carers who come to my home. I believe the evening carers do not fully complete the 30-mins and are gone before that time. I feel you have lost some of your better staff and the new replacements are not to the standard of those lost.
07 July 2021
I feel I have had a very good relationship with everyone connected with SSA Quality Care. Inclusive of staff management and all the lovely care workers who have looked after me over the past three years, in a really caring, professional capacity. Quality of care has prevailed all the time.
06 July 2021
We described SSA as safe, secure and attentive, although that is not what it stands for. We are very happy with the care given. Also, there is always somebody on the phone if needed.
18 May 2021
My carer is a day-to-day lifesaver! Without her help, I wouldn't even be able to do the everyday things others take for granted. Not only this, but I haven't self-harmed in a long time! Whether it be everyday tasks or I'm in a mental health crisis, she is always there to calm me down, help me, and leave me feeling better than I did before. Not only has this increased my safety and wellbeing, but it has also eased the burden on my loved ones. Everyone is happier because of her... thank you!
02 August 2019
Although I had been very worried about losing my independence and having people to wash and dress me, all the carers have been very kind and helpful and the experience has not been as bad as I expected!
19 June 2019
Dad needed two carers three times a day and all the carers that looked after him were compassionate, caring and kind and kept dads bottom from breaking down and his feet free from pressure sores. They kept to the appointed times as much as possible, professional in every way. I know they are very busy but some bot all leave their coats and jackets on with cross contamination and all that just a thought maybe proper uniforms would be nice and make the carers feel part of a team.
03 June 2019
Some are very good and some need more training.
31 May 2019
Friendly staff in all areas. Carers give expert opinions when problems arise. Efforts made to relax me when feeling low. They feel part of my family. Make my day.
31 May 2019
All staff are very good and do everything to help my husband and myself. Nothing is too much trouble for them, they are always cheerful and polite. I'm always happy to have them come into our home.