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Kindersley House, Alton Road, Ross-on-Wye, HR9 5ND
View Full Details of Total Living CareLatest Reviews for Total Living Care
27 March 2025
I found everyone I dealt with was extremely excellent, knowledgeable and sympathetic, so thanks very much to all and very professional.
25 March 2025
I found the carers to be friendly, helpful and polite on a daily basis. Nothing was too much trouble and they were always willing to help. I must admit, though, to being a little surprised as to the lack of many with regard to the simplest of cooking skills!! (I should add I never asked for anything difficult!)
25 March 2025
Another year of excellent care for my husband and support for me.
25 March 2025
My mother has been receiving care visits, following her discharge from hospital with a fast-track end-of-life care package. I cannot express enough how grateful we are for the exceptional service they have provided during this incredibly difficult time. From the very beginning, the management worked swiftly to ensure my mother could come home, which has made such a positive difference in her comfort. The carers themselves are absolutely wonderful. They are incredibly compassionate, respectful, and attentive to my mother's needs, always ensuring she is comfortable, well-cared for, and has everything she needs. They approach their work with kindness and professionalism, which has brought us great relief. I also appreciate the app provided by the agency, which, since I don't live with my mother, allows me to stay updated on each visit. The quality of care, combined with excellent communication has made this challenging time much easier to navigate.
11 October 2023
The carers are lovely. The family would like Total Living Care to keep in touch if there is a problem.
22 September 2023
Excellent care agency. Management is very accommodating if time changes re: visits of carers are requested re: appointments. Cares are always polite and meet Mum's needs with dignity and their sense of humour is exceptional. They really do go above and beyond the call of duty.
22 September 2023
Very satisfactory mainly.
21 July 2021
Good, reliable service.
08 July 2021
My carers are friendly and helpful.
09 April 2021
Very good, also very helpful. Cannot fault any staff.
09 April 2021
I have found all the carers coming to help with my husband very good. It would be nice if I heard from the office more as sometimes I don't know which carers are coming, but having said that, when I ring them, they are very helpful. No problems.
09 April 2021
My mother and I are extremely impressed by the calm, friendly and compassionate nature of the care workers. They are very helpful and considerate of my mother's problems and seem both professional and sincere in their treatment.
01 April 2021
The care my mother receives is excellent. The carers are in contact with me regularly, and we share Mum's care between us.
11 March 2021
Our experience id carers prior to Total Living Care has at times bee disheartening. Total Living Care has, however, restored our confidence, they care highly recommend by someone, and they have lived up to their well-deserved reputation.
02 March 2021
Carers look after me and treat me with dignity; some have become friends. They are reliable and friendly.
02 March 2021
I have been treated very well. All staff are pleased to help and most considerate.
29 November 2019
Carers prompt, friendly and provide a caring service. Management good and helpful, listening to personal needs/requirements.
Latest Reviews for Total Living Care
27 March 2025
I found everyone I dealt with was extremely excellent, knowledgeable and sympathetic, so thanks very much to all and very professional.
25 March 2025
I found the carers to be friendly, helpful and polite on a daily basis. Nothing was too much trouble and they were always willing to help. I must admit, though, to being a little surprised as to the lack of many with regard to the simplest of cooking skills!! (I should add I never asked for anything difficult!)
25 March 2025
Another year of excellent care for my husband and support for me.
25 March 2025
My mother has been receiving care visits, following her discharge from hospital with a fast-track end-of-life care package. I cannot express enough how grateful we are for the exceptional service they have provided during this incredibly difficult time. From the very beginning, the management worked swiftly to ensure my mother could come home, which has made such a positive difference in her comfort. The carers themselves are absolutely wonderful. They are incredibly compassionate, respectful, and attentive to my mother's needs, always ensuring she is comfortable, well-cared for, and has everything she needs. They approach their work with kindness and professionalism, which has brought us great relief. I also appreciate the app provided by the agency, which, since I don't live with my mother, allows me to stay updated on each visit. The quality of care, combined with excellent communication has made this challenging time much easier to navigate.
11 October 2023
The carers are lovely. The family would like Total Living Care to keep in touch if there is a problem.
22 September 2023
Excellent care agency. Management is very accommodating if time changes re: visits of carers are requested re: appointments. Cares are always polite and meet Mum's needs with dignity and their sense of humour is exceptional. They really do go above and beyond the call of duty.
22 September 2023
Very satisfactory mainly.
21 July 2021
Good, reliable service.
08 July 2021
My carers are friendly and helpful.
09 April 2021
Very good, also very helpful. Cannot fault any staff.
09 April 2021
I have found all the carers coming to help with my husband very good. It would be nice if I heard from the office more as sometimes I don't know which carers are coming, but having said that, when I ring them, they are very helpful. No problems.
09 April 2021
My mother and I are extremely impressed by the calm, friendly and compassionate nature of the care workers. They are very helpful and considerate of my mother's problems and seem both professional and sincere in their treatment.
01 April 2021
The care my mother receives is excellent. The carers are in contact with me regularly, and we share Mum's care between us.
11 March 2021
Our experience id carers prior to Total Living Care has at times bee disheartening. Total Living Care has, however, restored our confidence, they care highly recommend by someone, and they have lived up to their well-deserved reputation.
02 March 2021
Carers look after me and treat me with dignity; some have become friends. They are reliable and friendly.
02 March 2021
I have been treated very well. All staff are pleased to help and most considerate.
29 November 2019
Carers prompt, friendly and provide a caring service. Management good and helpful, listening to personal needs/requirements.