Submit a Review for Home Instead (North Sheffield)
2A Sussex Road, Chapeltown, Sheffield, S35 2XQ
View Full Details of Home Instead (North Sheffield)Latest Reviews for Home Instead (North Sheffield)
18 November 2024
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
12 August 2024
My carers look after me beautifully.
30 May 2024
I enjoy seeing other people, it's nice for someone to talk to.
30 May 2024
The carers are all friendly and attend visits on a regular period, we visit local shops.
27 May 2024
All my carers are excellent. Always smart, polite, pleasant, and will help me when needed.
24 May 2024
I have been with Home Instead over ten years. The service I have received in all this time has been exceptional, not only with practical help but with my mental well-being. I can never thank them enough. I can honestly recommend them to anyone and know they will be well served.
02 May 2024
My carer started this year and I am very pleased with my care and the management. I am treated very well and am very pleased with them. I would recommend them to anyone.
02 May 2024
An excellent service, I and my brother are reassured that Mum is well cared for and her needs are met. I have recommended Home Instead to others.
23 April 2024
Care has been excellent, really friendly, supportive and nothing is too much trouble. Always ask how both parents are and ask if anything extra needs doing. Really pleased. This has been peace of mind for myself and both parents look forward to the chats they have. Can’t thank the team enough. Outstanding.
26 March 2024
Care is great.
23 March 2024
I am very well looked after by both my carers and look forward to their company as well as the help with household tasks and the occasional visits to the supermarket. I know that I could ask either of them to give me help if I needed it. What is there not to be very pleased about and thankful for?
04 March 2024
We chose Home Instead as it advertises that you get the same carers every visit but sadly this wasn't the case for us. We had 14 different carers over a 15-month period and weren't told previously they were changing. Our mother is quiet and no trouble and just needed a meal doing and a wash each visit but there seemed to be a huge breakdown in communication from what you requested to what was actually done. The staff who initially came to do a care plan left the job and it seemed that the information wasn't passed on to new staff. It was almost 12 months until they offered a bowl of water to wash mother. It was mentioned at the regular reviews but it still went on not being done. Although it is a good care provider this is just our experience. The carers are all lovely and you can trust them all within your home which is very reassuring. Just needs better communication.
29 January 2024
Carers are very good with my wife and treat her with dignity.
18 January 2024
Excellent service, Dad gets on well with carers.
16 May 2023
Carers are very caring and I like to see them come. They have a chat with me which helps when I am on my own.
16 May 2023
Mum's two regular carers provide excellent support. They are friendly and professional and provide the family with helpful feedback. they have gained Mum's trust and after the first month she is pleased to see them, which allows us peace of mind. Our only concern is that the carers are not qualified/trained to administer eye drops and that this is taking some time to arrange. The three managers I have met are pleasant and helpful and respond promptly. (New client 13th March 2023).
03 April 2022
She like all her carers. She is very happy. I have no concerns about her care with yourselves.
15 March 2022
At my age, 88 years old, I realise I do need help. Mostly housework doing chores etc. Especially washing, putting it on airer to dry, it is a great help. Apart from the housework I also have a "what" probably tell a joke and also hope they can tell me one! The ladies that come are all nice company.
10 August 2021
Very happy with the caregivers.
06 August 2021
Mum is extremely happy with the service provided. Especially her regular carer.
Latest Reviews for Home Instead (North Sheffield)
18 November 2024
I really enjoy care professionals coming. I also really enjoy doing the activities that I have planned with them.
12 August 2024
My carers look after me beautifully.
30 May 2024
I enjoy seeing other people, it's nice for someone to talk to.
30 May 2024
The carers are all friendly and attend visits on a regular period, we visit local shops.
27 May 2024
All my carers are excellent. Always smart, polite, pleasant, and will help me when needed.
24 May 2024
I have been with Home Instead over ten years. The service I have received in all this time has been exceptional, not only with practical help but with my mental well-being. I can never thank them enough. I can honestly recommend them to anyone and know they will be well served.
02 May 2024
My carer started this year and I am very pleased with my care and the management. I am treated very well and am very pleased with them. I would recommend them to anyone.
02 May 2024
An excellent service, I and my brother are reassured that Mum is well cared for and her needs are met. I have recommended Home Instead to others.
23 April 2024
Care has been excellent, really friendly, supportive and nothing is too much trouble. Always ask how both parents are and ask if anything extra needs doing. Really pleased. This has been peace of mind for myself and both parents look forward to the chats they have. Can’t thank the team enough. Outstanding.
26 March 2024
Care is great.
23 March 2024
I am very well looked after by both my carers and look forward to their company as well as the help with household tasks and the occasional visits to the supermarket. I know that I could ask either of them to give me help if I needed it. What is there not to be very pleased about and thankful for?
04 March 2024
We chose Home Instead as it advertises that you get the same carers every visit but sadly this wasn't the case for us. We had 14 different carers over a 15-month period and weren't told previously they were changing. Our mother is quiet and no trouble and just needed a meal doing and a wash each visit but there seemed to be a huge breakdown in communication from what you requested to what was actually done. The staff who initially came to do a care plan left the job and it seemed that the information wasn't passed on to new staff. It was almost 12 months until they offered a bowl of water to wash mother. It was mentioned at the regular reviews but it still went on not being done. Although it is a good care provider this is just our experience. The carers are all lovely and you can trust them all within your home which is very reassuring. Just needs better communication.
29 January 2024
Carers are very good with my wife and treat her with dignity.
18 January 2024
Excellent service, Dad gets on well with carers.
16 May 2023
Carers are very caring and I like to see them come. They have a chat with me which helps when I am on my own.
16 May 2023
Mum's two regular carers provide excellent support. They are friendly and professional and provide the family with helpful feedback. they have gained Mum's trust and after the first month she is pleased to see them, which allows us peace of mind. Our only concern is that the carers are not qualified/trained to administer eye drops and that this is taking some time to arrange. The three managers I have met are pleasant and helpful and respond promptly. (New client 13th March 2023).
03 April 2022
She like all her carers. She is very happy. I have no concerns about her care with yourselves.
15 March 2022
At my age, 88 years old, I realise I do need help. Mostly housework doing chores etc. Especially washing, putting it on airer to dry, it is a great help. Apart from the housework I also have a "what" probably tell a joke and also hope they can tell me one! The ladies that come are all nice company.
10 August 2021
Very happy with the caregivers.
06 August 2021
Mum is extremely happy with the service provided. Especially her regular carer.