Submit a Review for Right at Home Sutton & Mid-Surrey
Renaissance House, 32 Upper High Street, Epsom, KT17 4QJ
View Full Details of Right at Home Sutton & Mid-SurreyLatest Reviews for Right at Home Sutton & Mid-Surrey
25 February 2025
My nan uses this service to take her shopping once a week. She has found it invaluable as she has macular degeneration and could not manage this herself. The ladies that visit treat her with dignity and respect and she really enjoys their company. She has also needed extra calls for hospital visits and they could oblige when needed.
21 January 2025
From the outset, Right at Home have provided a friendly, efficient, and professional service. Starting with the manager's visit to assess our mother and support that best suits her requirements. The allocation of carers, through the ongoing monitoring, help/care, and feedback provided on a regular basis. The carer have provided on a regular basis. The carers have provided professional attentive, kind, and engaging not only are they helping her during the time of their visits we have noticed a definite improvement in her mood and outlook at all other times.
18 December 2024
I have received exemplary service for my Mum. Not only has the care manager been amazing, but the whole office team are so helpful. The care for my Mum has been outstanding. In nine years of caring for my Mum, I have tried several different companies and Right At Home has been the best by far. They will now also be my first choice.
16 December 2024
We thank you all for all the support you provided for my Dad while being looked after. You always ensured carers were fully briefed on his needs and liaised with GP and district nurses as his needs changed. The reaction was very quick when issues arose and took leadership in a multi-agency care team. The family was kept fully engaged, and very reassuring. We are very happy that my Dad was able to live out his final years at home with dignity, and well looked after both physically and mentally. We would happily recommend Right at Home to other families.
23 May 2024
I love all carers. Very good. Very supportive.
22 May 2024
Having carers come in has changed my life. They take me out so I now don't feel so isolated. They are always happy and nothing is too much trouble. The office staff are helpful and put me at ease. I feel I always get five-star service.
13 November 2023
The care manager and all her staff were brilliant. The words 'thank you' seem inadequate to describe how I feel about the wonderful care and attention my mum received during her last couple of months at home. Mum is now in a care home but still misses her carers. Right at Home Epsom deserves plaudits in every respect and Mum and I will never forget you all.
17 July 2023
Right at Home provide a reliable, personal and truly caring experience. My aunt has benefitted enormously from the companionship, as well as bed care, feeding, laundry and light housework. They truly deserve their outstanding rating and I really don't know what we would have done without them. The individual carers have proved, beyond a doubt, that they will go above and beyond to ensure my aunt spends her final weeks in a warm, loving and respectful environment in her own home.
29 March 2023
We have been employing Right at Home since January to care for a friend in her 90's who has dementia. The team is very well led by the care manager and doing an excellent job on top of the usual personal care, they act as personal assistants to her by organising appointments and any household repairs. Of all the agencies we appointed, Right at Home was the only one to offer this service. Carers are kind, efficient and smart, nothing is ever too much trouble.
07 March 2023
Right at Home has provided an amazing service and relationship in the care of my mother. They look after her every need, including self-care, cleaning, washing, shopping and running errands, but more importantly, they provide amazing companionship. My mother loves her carers and looks forward to their company. It also provides much support and reassurance to me, allowing me to live and work in the knowledge that she is receiving exceptional care. They are wonderful professionals with real vocations.
19 January 2023
I was struggling to source the care we required for my mother as her complex care needs, including motor neurone disease, were progressing. I came across Right at Home and met the care manager who instantly made a great impression on us. She was friendly, proactive and engaging and took the time to understand Mum's needs. Both the care manager and the care team gave my mother fantastic care. Very professional.
11 January 2023
We are delighted with the experience we have received can can't thank you enough. The staff are all very helpful and thoughtful and the most professional we have taking care of us.
22 December 2022
All our carers are very friendly, polite and kind. They offer to help with extra jobs. We are very happy with all aspects of care.
07 June 2022
Our wonderful team of carers enabled my dad to stay at home with my mother until he died. They were professional and compassionate at all times reacting to all the changes swiftly and appropriately. The communication was fantastic and I felt very reassured when I was at home away from my parents. Thank you very much.
15 March 2022
I am so happy with the care that my mum receives. Her carers treat her with respect and dignity. Communication between myself, the office staff and the carers is great, everyone is very helpful. My mum's carers will go above and beyond to help my mum and that in turn helps me out. I always know my mum is safe and well cared for every day and at each call she has.
03 March 2022
Right at Home have been able to come at short notice with a flexible, competent offering. The carers are consistent carers who have become family. Really important to have people in the home who "fit", and these do. When I have needed help, Right at Home have always been there, I can't rate them highly enough. My dignity has always been maintained, even when very vulnerable. Thank you.
03 March 2022
Very friendly. I am very pleased with all the work done in my home.
16 February 2022
We have been recently delighted with the support given to us by Right at Home. Your staff member is friendly and professional, and our son enjoys the support that she provides. Thank you, Right at Home!
15 February 2022
I was recommended this company by a friend who uses their service. My mum was starting to need more assistance. From the start of the process, the service was excellent. My mum is now more confident and really looks forward to her carers coming every day.
15 February 2022
The company has met our needs from "day one". Always pleasant and available. Staff go the "extra mile" to help make life easier for myself (husband and main carer) and my wife.
Latest Reviews for Right at Home Sutton & Mid-Surrey
25 February 2025
My nan uses this service to take her shopping once a week. She has found it invaluable as she has macular degeneration and could not manage this herself. The ladies that visit treat her with dignity and respect and she really enjoys their company. She has also needed extra calls for hospital visits and they could oblige when needed.
21 January 2025
From the outset, Right at Home have provided a friendly, efficient, and professional service. Starting with the manager's visit to assess our mother and support that best suits her requirements. The allocation of carers, through the ongoing monitoring, help/care, and feedback provided on a regular basis. The carer have provided on a regular basis. The carers have provided professional attentive, kind, and engaging not only are they helping her during the time of their visits we have noticed a definite improvement in her mood and outlook at all other times.
18 December 2024
I have received exemplary service for my Mum. Not only has the care manager been amazing, but the whole office team are so helpful. The care for my Mum has been outstanding. In nine years of caring for my Mum, I have tried several different companies and Right At Home has been the best by far. They will now also be my first choice.
16 December 2024
We thank you all for all the support you provided for my Dad while being looked after. You always ensured carers were fully briefed on his needs and liaised with GP and district nurses as his needs changed. The reaction was very quick when issues arose and took leadership in a multi-agency care team. The family was kept fully engaged, and very reassuring. We are very happy that my Dad was able to live out his final years at home with dignity, and well looked after both physically and mentally. We would happily recommend Right at Home to other families.
23 May 2024
I love all carers. Very good. Very supportive.
22 May 2024
Having carers come in has changed my life. They take me out so I now don't feel so isolated. They are always happy and nothing is too much trouble. The office staff are helpful and put me at ease. I feel I always get five-star service.
13 November 2023
The care manager and all her staff were brilliant. The words 'thank you' seem inadequate to describe how I feel about the wonderful care and attention my mum received during her last couple of months at home. Mum is now in a care home but still misses her carers. Right at Home Epsom deserves plaudits in every respect and Mum and I will never forget you all.
17 July 2023
Right at Home provide a reliable, personal and truly caring experience. My aunt has benefitted enormously from the companionship, as well as bed care, feeding, laundry and light housework. They truly deserve their outstanding rating and I really don't know what we would have done without them. The individual carers have proved, beyond a doubt, that they will go above and beyond to ensure my aunt spends her final weeks in a warm, loving and respectful environment in her own home.
29 March 2023
We have been employing Right at Home since January to care for a friend in her 90's who has dementia. The team is very well led by the care manager and doing an excellent job on top of the usual personal care, they act as personal assistants to her by organising appointments and any household repairs. Of all the agencies we appointed, Right at Home was the only one to offer this service. Carers are kind, efficient and smart, nothing is ever too much trouble.
07 March 2023
Right at Home has provided an amazing service and relationship in the care of my mother. They look after her every need, including self-care, cleaning, washing, shopping and running errands, but more importantly, they provide amazing companionship. My mother loves her carers and looks forward to their company. It also provides much support and reassurance to me, allowing me to live and work in the knowledge that she is receiving exceptional care. They are wonderful professionals with real vocations.
19 January 2023
I was struggling to source the care we required for my mother as her complex care needs, including motor neurone disease, were progressing. I came across Right at Home and met the care manager who instantly made a great impression on us. She was friendly, proactive and engaging and took the time to understand Mum's needs. Both the care manager and the care team gave my mother fantastic care. Very professional.
11 January 2023
We are delighted with the experience we have received can can't thank you enough. The staff are all very helpful and thoughtful and the most professional we have taking care of us.
22 December 2022
All our carers are very friendly, polite and kind. They offer to help with extra jobs. We are very happy with all aspects of care.
07 June 2022
Our wonderful team of carers enabled my dad to stay at home with my mother until he died. They were professional and compassionate at all times reacting to all the changes swiftly and appropriately. The communication was fantastic and I felt very reassured when I was at home away from my parents. Thank you very much.
15 March 2022
I am so happy with the care that my mum receives. Her carers treat her with respect and dignity. Communication between myself, the office staff and the carers is great, everyone is very helpful. My mum's carers will go above and beyond to help my mum and that in turn helps me out. I always know my mum is safe and well cared for every day and at each call she has.
03 March 2022
Right at Home have been able to come at short notice with a flexible, competent offering. The carers are consistent carers who have become family. Really important to have people in the home who "fit", and these do. When I have needed help, Right at Home have always been there, I can't rate them highly enough. My dignity has always been maintained, even when very vulnerable. Thank you.
03 March 2022
Very friendly. I am very pleased with all the work done in my home.
16 February 2022
We have been recently delighted with the support given to us by Right at Home. Your staff member is friendly and professional, and our son enjoys the support that she provides. Thank you, Right at Home!
15 February 2022
I was recommended this company by a friend who uses their service. My mum was starting to need more assistance. From the start of the process, the service was excellent. My mum is now more confident and really looks forward to her carers coming every day.
15 February 2022
The company has met our needs from "day one". Always pleasant and available. Staff go the "extra mile" to help make life easier for myself (husband and main carer) and my wife.