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6 Marlborough Parade, Uxbridge Road, Uxbridge, UB10 0LR
View Full Details of Caremark HillingdonLatest Reviews for Caremark Hillingdon
14 February 2025
All carers are very attentive to my wife's needs. They are always friendly towards her and they talk to her regularly. The office staff are very friendly and quite often they call in to check their their staff are carrying out the work and are always ready to talk to my wife or me. They are really helpful.
11 February 2025
My first real experience of dealing with a care agency, but they have been excellent in their dealings with my father. They have been flexible with changing circumstances and are great at keeping me informed with any concerns relating to my father's care. Also very receptive to any concerns that I may have. Review relates to period of care from origination which was, I think, back in October 2024, not just this month.
29 October 2024
Caremark Hillingdon is an exceptional company, with fantastic carers. I would highly recommend them.
17 May 2024
What can I say? The team is brilliant in how they look after my brother! Professional and highly caring, they always go the extra mile. My dealings with this care provider have always been kind and understanding of what my brother's needs are and and are laser-focused in the care they provide. For example, if there is a leaking toilet, the team will contact Hillingdon Council and follow up with an email to me because my brother doesn't have the insight or know how to report it. I have dealt with many care providers and can genuinely say Caremark is the best. Some care providers consider this just a job: if you don't care about vulnerable human beings and are doing it for the money, then you shouldn't be doing the job - I admire the care support they give to my brother and the amount of patience they give him. Non-judgemental, professional, kind and always feels like you're dealing with an extended part of your family, and I don't know what I would do without them! Caremark, do care!
14 May 2024
My brother is a mature adult with cerebral palsy and lots of interests. He enjoys going out and seeing people and the community. For 3 weeks now he has been going out with a member of staff who has taken him to see and do activities according to his interests - dinosaur park and shopping centre for example. She is well-liked by my brother who has become very fond of her as this is one excellent feature of this service - consistency, reliability, and a truly tailored experience.
08 May 2024
My sister and I are very satisfied and grateful for the service provided in caring for our Mum. She has Vascular Dementia; the Carers are productive, efficient, and adapt to her needs, which can be challenging. Some of the Carers are amazing at alleviating her anxiety and so kind chatting about her past and taking an interest. So important as she is isolated and unable to leave home on her own so her interaction with her Carers is essential. The office team is professional at all times when handling any concerns or new requirements and proactive, often suggesting things that will improve our Mum’s care. We have experience with a few Care Companies since our Mum was diagnosed and needed support, Caremark has been the best.
30 April 2024
My mother was treated with kindness at all times. She greatly valued the carers’ help and companionship. They treated her with dignity when she was unable to look after herself and they always acted professionally. At the end of her life, I was able to rely on them to give her excellent care.
30 April 2024
I have been receiving care now from Caremark for almost seven years and the carers have usually been excellent. One or two that might not have been up to my expectations are usually replaced on the next visit. Never anything wrong, probably just a clash of personalities. The carers are always on time and very willing and helpful. I would not be able to stay at home, living by myself without them.
19 April 2024
During the time I used Caremark’s service, I invariably found the carers to be professional, good-humored, and helpful. Their help extended to things beyond their normal duties e.g. help with technical issues. My only concern was with timing issues (the gap between the morning and evening visits was too short).
17 April 2024
We have been using Caremark for my Mother since January 2024. The service to date has been polite, courteous, compassionate, sympathetic, and adaptable to ever-changing circumstances. Would highly recommend them.
17 April 2024
I have found the people at Caremark very good and pleasant to deal with. The initial visit to our home to obtain information about my special needs daughter and her requirements was one of the best we have had. The set-up of the carers was good, we get a weekly rota so we know who is coming, which my daughter needs. The carers that come to take my daughter out are very good. They engage with her very well, take her to lots of different places and activities and definitely enrich her life. Caremark is the best agency we have dealt with and we are very pleased. I have dealt with 3 agencies before on behalf of my daughter and I am relieved to have found such a good agency in Caremark. It makes life easier and less anxious for myself and more fun and less anxious for my daughter. We started with Caremark in December 2023 and are with them for the future. I recommend them.
15 April 2024
Caremark has been supporting my mother in her home for several years now. The carers, though some less experienced than others and needing some guidance, are always polite, helpful, kind and patient. They take pains to build a good rapport with my mother and provide her with company as well as help on a practical level. My contact with the office managers has consistently found them to be very professional; they are friendly, efficient and quick to respond, and also flexible when changes have been necessary, for example providing carers to accompany my mother to appointments. The relationship with Caremark is nothing but positive!
11 April 2024
We've been using Caremark for about two years now on a three days a week basis and we are pleased with the service we receive. The service supplied by the carers - and of course the management and office staff - is very professional and friendly.
10 April 2024
Our Daughter is severely disabled and we use Caremark twice a week to take her out into the community. The girls are very friendly and pleasant and have a lovely relationship with our Daughter. She seems very happy and relaxed with them. It tends to be the same carers which gives us good continuity and gives us peace of mind.
10 April 2024
I am very pleased to be continuing my outreach support with Caremark. They manage and support me with everything I require on a weekly basis. I find all staff members to be very professional and efficient in dealing with any questions or things I need to be done. Ever since I started working with them back in 2017, as a client I really appreciate the positive impact their support has had on my life. Would most definitely highly recommend it to anyone thinking of employing support to access the community.
12 May 2023
We approached Caremark earlier this year with a view to setting up a live-in care plan for our mother with very advanced Alzheimer's. From the outset, we were extremely impressed with the efficiency, professionalism understanding and kindness displayed towards ourselves as well as our mother. Our questions were dealt with promptly; indeed at every level, the staff have been there to support the family as well as our mother. The live-in carer was exemplary and went above and beyond. She quickly developed a positive relationship with our mother, offering quiet, calm reassurance when attending to her needs. We cannot thank Caremark (Hillingdon) enough for the support and care they have given our mother and ourselves.
04 April 2023
My experience of the work of Caremark (Hillingdon) is quite recent. The care staff are always reliable, polite and caring. I have learned a lot from some of the more experienced carers. They appear to be a very professionally run company. The management are helpful and responds promptly to any issues/queries raised.
06 March 2023
Very happy with the service. Having outreach service using Caremark (Hillingdon) has improved my daughter's well-being enormously. She has improved in all areas of independence, socialising and is generally much happier. The places that she goes to are so varied and stimulating for her. Wonderful service.
20 January 2023
Excellent service and dependable in an emergency. Superb. Thank you for the service.
06 December 2022
The carers are very good with my son, very caring and take good care of him.
Latest Reviews for Caremark Hillingdon
14 February 2025
All carers are very attentive to my wife's needs. They are always friendly towards her and they talk to her regularly. The office staff are very friendly and quite often they call in to check their their staff are carrying out the work and are always ready to talk to my wife or me. They are really helpful.
11 February 2025
My first real experience of dealing with a care agency, but they have been excellent in their dealings with my father. They have been flexible with changing circumstances and are great at keeping me informed with any concerns relating to my father's care. Also very receptive to any concerns that I may have. Review relates to period of care from origination which was, I think, back in October 2024, not just this month.
29 October 2024
Caremark Hillingdon is an exceptional company, with fantastic carers. I would highly recommend them.
17 May 2024
What can I say? The team is brilliant in how they look after my brother! Professional and highly caring, they always go the extra mile. My dealings with this care provider have always been kind and understanding of what my brother's needs are and and are laser-focused in the care they provide. For example, if there is a leaking toilet, the team will contact Hillingdon Council and follow up with an email to me because my brother doesn't have the insight or know how to report it. I have dealt with many care providers and can genuinely say Caremark is the best. Some care providers consider this just a job: if you don't care about vulnerable human beings and are doing it for the money, then you shouldn't be doing the job - I admire the care support they give to my brother and the amount of patience they give him. Non-judgemental, professional, kind and always feels like you're dealing with an extended part of your family, and I don't know what I would do without them! Caremark, do care!
14 May 2024
My brother is a mature adult with cerebral palsy and lots of interests. He enjoys going out and seeing people and the community. For 3 weeks now he has been going out with a member of staff who has taken him to see and do activities according to his interests - dinosaur park and shopping centre for example. She is well-liked by my brother who has become very fond of her as this is one excellent feature of this service - consistency, reliability, and a truly tailored experience.
08 May 2024
My sister and I are very satisfied and grateful for the service provided in caring for our Mum. She has Vascular Dementia; the Carers are productive, efficient, and adapt to her needs, which can be challenging. Some of the Carers are amazing at alleviating her anxiety and so kind chatting about her past and taking an interest. So important as she is isolated and unable to leave home on her own so her interaction with her Carers is essential. The office team is professional at all times when handling any concerns or new requirements and proactive, often suggesting things that will improve our Mum’s care. We have experience with a few Care Companies since our Mum was diagnosed and needed support, Caremark has been the best.
30 April 2024
My mother was treated with kindness at all times. She greatly valued the carers’ help and companionship. They treated her with dignity when she was unable to look after herself and they always acted professionally. At the end of her life, I was able to rely on them to give her excellent care.
30 April 2024
I have been receiving care now from Caremark for almost seven years and the carers have usually been excellent. One or two that might not have been up to my expectations are usually replaced on the next visit. Never anything wrong, probably just a clash of personalities. The carers are always on time and very willing and helpful. I would not be able to stay at home, living by myself without them.
19 April 2024
During the time I used Caremark’s service, I invariably found the carers to be professional, good-humored, and helpful. Their help extended to things beyond their normal duties e.g. help with technical issues. My only concern was with timing issues (the gap between the morning and evening visits was too short).
17 April 2024
We have been using Caremark for my Mother since January 2024. The service to date has been polite, courteous, compassionate, sympathetic, and adaptable to ever-changing circumstances. Would highly recommend them.
17 April 2024
I have found the people at Caremark very good and pleasant to deal with. The initial visit to our home to obtain information about my special needs daughter and her requirements was one of the best we have had. The set-up of the carers was good, we get a weekly rota so we know who is coming, which my daughter needs. The carers that come to take my daughter out are very good. They engage with her very well, take her to lots of different places and activities and definitely enrich her life. Caremark is the best agency we have dealt with and we are very pleased. I have dealt with 3 agencies before on behalf of my daughter and I am relieved to have found such a good agency in Caremark. It makes life easier and less anxious for myself and more fun and less anxious for my daughter. We started with Caremark in December 2023 and are with them for the future. I recommend them.
15 April 2024
Caremark has been supporting my mother in her home for several years now. The carers, though some less experienced than others and needing some guidance, are always polite, helpful, kind and patient. They take pains to build a good rapport with my mother and provide her with company as well as help on a practical level. My contact with the office managers has consistently found them to be very professional; they are friendly, efficient and quick to respond, and also flexible when changes have been necessary, for example providing carers to accompany my mother to appointments. The relationship with Caremark is nothing but positive!
11 April 2024
We've been using Caremark for about two years now on a three days a week basis and we are pleased with the service we receive. The service supplied by the carers - and of course the management and office staff - is very professional and friendly.
10 April 2024
Our Daughter is severely disabled and we use Caremark twice a week to take her out into the community. The girls are very friendly and pleasant and have a lovely relationship with our Daughter. She seems very happy and relaxed with them. It tends to be the same carers which gives us good continuity and gives us peace of mind.
10 April 2024
I am very pleased to be continuing my outreach support with Caremark. They manage and support me with everything I require on a weekly basis. I find all staff members to be very professional and efficient in dealing with any questions or things I need to be done. Ever since I started working with them back in 2017, as a client I really appreciate the positive impact their support has had on my life. Would most definitely highly recommend it to anyone thinking of employing support to access the community.
12 May 2023
We approached Caremark earlier this year with a view to setting up a live-in care plan for our mother with very advanced Alzheimer's. From the outset, we were extremely impressed with the efficiency, professionalism understanding and kindness displayed towards ourselves as well as our mother. Our questions were dealt with promptly; indeed at every level, the staff have been there to support the family as well as our mother. The live-in carer was exemplary and went above and beyond. She quickly developed a positive relationship with our mother, offering quiet, calm reassurance when attending to her needs. We cannot thank Caremark (Hillingdon) enough for the support and care they have given our mother and ourselves.
04 April 2023
My experience of the work of Caremark (Hillingdon) is quite recent. The care staff are always reliable, polite and caring. I have learned a lot from some of the more experienced carers. They appear to be a very professionally run company. The management are helpful and responds promptly to any issues/queries raised.
06 March 2023
Very happy with the service. Having outreach service using Caremark (Hillingdon) has improved my daughter's well-being enormously. She has improved in all areas of independence, socialising and is generally much happier. The places that she goes to are so varied and stimulating for her. Wonderful service.
20 January 2023
Excellent service and dependable in an emergency. Superb. Thank you for the service.
06 December 2022
The carers are very good with my son, very caring and take good care of him.