Submit a Review for Bright Dawn Home Care
2-4 Poplar Road, Dorridge, Solihull, B93 8DB
View Full Details of Bright Dawn Home CareLatest Reviews for Bright Dawn Home Care
16 April 2025
Bright Dawn were very quick and responsive to provide a companion/care for my wife during the time she was in hospital. In a time of great stress, we were very grateful for their flexibility and support. The carers were all lovely but special thanks to one staff member who was particularly lovely.
14 April 2025
Fantastic care for my father, very accommodating and compassionate. Highly recommend!
28 March 2025
Very pleased with everything. The carer who comes to look after me was well matched to my needs and interests. Always on time and very pleasant company too. Extremely pleased with the company's communication, correspondence and admin too, though three are secondary really to the excellent care we have received from our carer.
04 February 2025
I find the carers efficient and they do all they can to help. They go beyond the call of duty. They are friendly and good company when they are here. All the staff if they ring are very good.
17 December 2024
I have found this home care company very good with the carers they employ to care for us clients who are mainly elderly.
01 August 2024
My husband has three regular waking night carers. They are all excellent and go that extra mile. They treat him with respect and have great patience. All dealings with the company have been positive. They are all trained well and I can always rely on them. When he is being difficult, they come in and take over and calm him down.
25 July 2024
Truly dreadful service, several carers were totally unsuitable. Two spoke hardly any English. One had "issues with inappropriate touching" but was still sent on calls. Three did various amounts of damage to my property which the company would not put right, now I have finished with them and paid them and today I've been threatened for non-payment. I never had a service agreement although it was promised in the post.
05 July 2024
My Aunty had a hip replacement surgery and needed a little extra help, Bright Dawn provided that extra help. They have been very helpful and supportive, kind and caring my Aunty is very pleased and so am I. A staff member in particular has been wonderful very helpful, hard-working, and friendly.
28 June 2024
My dad has been receiving care from Bright Dawn Home Care since he came out of hospital in February 2024. From the onset, they were efficient in understanding his needs and providing suitable care. A very different experience than that from a previous care agency. They have continued to be very accommodating and efficient in meeting his needs, are always available for any queries and these are acted on promptly. All staff I have encountered have been professional and caring and continuity of care is at their forefront. I would have no hesitation in recommending Bright Dawn Home Care.
28 June 2024
From the very first contact, all of the staff at Bright Dawn Home Care have been extremely helpful and supportive and nothing has been too much trouble. Our questions and service requests have been answered with care and thought and helpful suggestions provided on how to ensure the service is most effectively delivered. We are extremely impressed with the level of service and care provided.
29 May 2024
I have used Bright Dawn Home Care in the past and I needed emergency care support two weeks ago for my house-bound mom. I had no hesitation in calling Bright Dawn first thing to ask for some support as my mom wasn't too well and I felt confident that the Bright Dawn team would be able to assist me. No sooner had I called the office that I had arranged for the team to start visiting Mom the very next day which was at very short notice (Friday PM) asking for weekend support. As usual, the carer who turned up was extremely professional and extremely caring towards Mom which is exactly what you need in times of illness. I then had to call a few days later as Mom would have had to be admitted to the hospital if I hadn't had the support of Bright Dawn, this in itself makes me, the carer, feel extremely supported knowing that you have someone giving you support as Bright Dawn always do. I would thoroughly recommend Bright Dawn as they always give 100% and are always able to work around your needs.
11 April 2024
I am very happy with the care I receive.
15 March 2024
Very helpful. Always good cooking. Always arrives dead on time. Friendly and cheerful.
25 January 2024
Good and reliable service. No problems. Always make contact if the carer is running late or has to be substituted. The cost is reasonable so represents good value for money. I feel they look after my wife’s needs.
17 January 2024
The administration has become efficient and contact with the office is good. The groups of carers performed admirably. I am not commenting on value for money point below as it is not really possible to do so without a number of companies with other providers to consider.
05 July 2023
I am very happy with the care I am receiving and any problems I may have are dealt with straight away.
27 April 2023
I was recommended to Bright Dawn by a friend who had used the care service for his mother and to date I have not been disappointed with the service they have given. The carer my mom has takes a genuine interest in both my mom's physical and social well-being. I know my mom was reluctant to have care to start with as she is very independent, however, I feel she really appreciates the help she now has first thing in the morning. Bright Dawn make every effort to send the same carer whenever possible, however, there are occasions when there is a change, but they will always advise me of any changes in advance if this is possible, either online or by telephone.
17 April 2023
Bright Dawn Home Care have been supporting my parents for many years, initially with a lower level of support, but building up over time to reflect their changing needs. They have always provided a professional, reliable and caring service which we totally rely on. Without their care and consistency, my father would have been unable to remain in his own home. Would definitely recommend to others.
20 March 2023
Carers from Bright Dawn helped my father in the mornings since March 2022. The standard of care and assistance was excellent throughout and hugely appreciated by my mother in particular. As well as excellent care, the administrative arrangements were always clear, communication regarding visit times (consistent and on time) was excellent and it was easy to speak to someone in the office team when necessary. All in all an excellent service, thank you.
08 March 2023
I am very content with the càre that is provided. Carers are always professional and eager to help. They are a great help with my personal care which I struggle to do by myself. My main carer is always punctual and cheerful.
Latest Reviews for Bright Dawn Home Care
16 April 2025
Bright Dawn were very quick and responsive to provide a companion/care for my wife during the time she was in hospital. In a time of great stress, we were very grateful for their flexibility and support. The carers were all lovely but special thanks to one staff member who was particularly lovely.
14 April 2025
Fantastic care for my father, very accommodating and compassionate. Highly recommend!
28 March 2025
Very pleased with everything. The carer who comes to look after me was well matched to my needs and interests. Always on time and very pleasant company too. Extremely pleased with the company's communication, correspondence and admin too, though three are secondary really to the excellent care we have received from our carer.
04 February 2025
I find the carers efficient and they do all they can to help. They go beyond the call of duty. They are friendly and good company when they are here. All the staff if they ring are very good.
17 December 2024
I have found this home care company very good with the carers they employ to care for us clients who are mainly elderly.
01 August 2024
My husband has three regular waking night carers. They are all excellent and go that extra mile. They treat him with respect and have great patience. All dealings with the company have been positive. They are all trained well and I can always rely on them. When he is being difficult, they come in and take over and calm him down.
25 July 2024
Truly dreadful service, several carers were totally unsuitable. Two spoke hardly any English. One had "issues with inappropriate touching" but was still sent on calls. Three did various amounts of damage to my property which the company would not put right, now I have finished with them and paid them and today I've been threatened for non-payment. I never had a service agreement although it was promised in the post.
05 July 2024
My Aunty had a hip replacement surgery and needed a little extra help, Bright Dawn provided that extra help. They have been very helpful and supportive, kind and caring my Aunty is very pleased and so am I. A staff member in particular has been wonderful very helpful, hard-working, and friendly.
28 June 2024
My dad has been receiving care from Bright Dawn Home Care since he came out of hospital in February 2024. From the onset, they were efficient in understanding his needs and providing suitable care. A very different experience than that from a previous care agency. They have continued to be very accommodating and efficient in meeting his needs, are always available for any queries and these are acted on promptly. All staff I have encountered have been professional and caring and continuity of care is at their forefront. I would have no hesitation in recommending Bright Dawn Home Care.
28 June 2024
From the very first contact, all of the staff at Bright Dawn Home Care have been extremely helpful and supportive and nothing has been too much trouble. Our questions and service requests have been answered with care and thought and helpful suggestions provided on how to ensure the service is most effectively delivered. We are extremely impressed with the level of service and care provided.
29 May 2024
I have used Bright Dawn Home Care in the past and I needed emergency care support two weeks ago for my house-bound mom. I had no hesitation in calling Bright Dawn first thing to ask for some support as my mom wasn't too well and I felt confident that the Bright Dawn team would be able to assist me. No sooner had I called the office that I had arranged for the team to start visiting Mom the very next day which was at very short notice (Friday PM) asking for weekend support. As usual, the carer who turned up was extremely professional and extremely caring towards Mom which is exactly what you need in times of illness. I then had to call a few days later as Mom would have had to be admitted to the hospital if I hadn't had the support of Bright Dawn, this in itself makes me, the carer, feel extremely supported knowing that you have someone giving you support as Bright Dawn always do. I would thoroughly recommend Bright Dawn as they always give 100% and are always able to work around your needs.
11 April 2024
I am very happy with the care I receive.
15 March 2024
Very helpful. Always good cooking. Always arrives dead on time. Friendly and cheerful.
25 January 2024
Good and reliable service. No problems. Always make contact if the carer is running late or has to be substituted. The cost is reasonable so represents good value for money. I feel they look after my wife’s needs.
17 January 2024
The administration has become efficient and contact with the office is good. The groups of carers performed admirably. I am not commenting on value for money point below as it is not really possible to do so without a number of companies with other providers to consider.
05 July 2023
I am very happy with the care I am receiving and any problems I may have are dealt with straight away.
27 April 2023
I was recommended to Bright Dawn by a friend who had used the care service for his mother and to date I have not been disappointed with the service they have given. The carer my mom has takes a genuine interest in both my mom's physical and social well-being. I know my mom was reluctant to have care to start with as she is very independent, however, I feel she really appreciates the help she now has first thing in the morning. Bright Dawn make every effort to send the same carer whenever possible, however, there are occasions when there is a change, but they will always advise me of any changes in advance if this is possible, either online or by telephone.
17 April 2023
Bright Dawn Home Care have been supporting my parents for many years, initially with a lower level of support, but building up over time to reflect their changing needs. They have always provided a professional, reliable and caring service which we totally rely on. Without their care and consistency, my father would have been unable to remain in his own home. Would definitely recommend to others.
20 March 2023
Carers from Bright Dawn helped my father in the mornings since March 2022. The standard of care and assistance was excellent throughout and hugely appreciated by my mother in particular. As well as excellent care, the administrative arrangements were always clear, communication regarding visit times (consistent and on time) was excellent and it was easy to speak to someone in the office team when necessary. All in all an excellent service, thank you.
08 March 2023
I am very content with the càre that is provided. Carers are always professional and eager to help. They are a great help with my personal care which I struggle to do by myself. My main carer is always punctual and cheerful.