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Brunel House, 20 Swanwick Lane, Broughton, Milton Keynes, MK10 9LD
View Full Details of Nightingale ServicesLatest Reviews for Nightingale Services
07 March 2025
Service overall is satisfactory with Care personnel being lovely with my mum and understanding her needs overall. Some odd issues in the evening occasionally with carers coming in earlier than planned which annoys mum as she does not want to eat late afternoon. Morning service is good, with Carers helping mum to walk outside for a while and helping with washing etc.. Able to leave notes for the care team's which are acted on without issue Failure of a carer to turn up at all is rare, last occasion was boxing day but a relief carer was sent in very quickly. This will become more of an issue as mum gets older as she tends to panic now if no one turns up. Overall I would be happy to recommend Nightingale
27 November 2024
Nightingale Services have been amazing with my mum. They have coped with her being in and out of hospital, even visiting her there when I have not been able to and gone out of their way to help our family care for Mum at all times. I could not be more grateful and highly recommend this service to anyone with need of elderly care.
20 May 2024
Good service, pretty quick to respond when unexpected situations occurred. Mostly good, thoughtful carer matching to client. Understanding of situations out of anyone's control regarding clients. Great to be able to keep family member at home for so much longer than we thought!
22 June 2023
We have been using Nightingale Services for approximately eighteen months. Having spoken with several care providers, I knew from my first contact that this was the agency for us. The manager is always helpful and the staff have no hesitation in contacting us if there is a problem. The agency keeps us informed of times and carers weekly and will always do their best to help if the family are unable to attend appointments with Mother-in-law. Following a recent medical emergency, the carer went above and beyond until we could get there ourselves. More importantly, Mother-in-law is happy and on the whole, likes the carers and she can be stubborn at times! Our care needs will only grow as she deteriorates and we hope Nightingales and the team can continue with us, we would hate to have to change providers.
22 March 2023
We are a small family and required home care visits for a short period of time, to help our brother. The family live a distance away and sadly could not be there for him on a daily basis. Nightingale carers gave us peace of mind as we knew they were visiting at lunchtime to give our brother a hot meal and hot drinks and help with a few other requirements. The carers provided company and a friendly face which we appreciated. Thank you to the Manager and her team.
14 March 2023
My mother has been using Nightingales' services for about seven months now, I cannot fault them in any way, always go above and beyond and out of their way to help my mum and make her feel safe and secure in her home. The service staff and management are all 5-star people. Thanks for always caring.
03 March 2023
We have been using the Nightingale Team for nine months. From the start, we were supported as we sought the best care arrangements for our dear friend. The team have been professional and kind every step of the way. After a recent hospital stay, the team worked above and beyond, to provide extra care as our friend was discharged back home. We feel relieved and reassured that the team have been there for our friend and ourselves at a difficult time. We would highly recommend them if you are looking for a trustworthy care solution for a loved one.
18 November 2022
The Nightingale team has been looking after our son for some time now and will continue to do so for the foreseeable future. They have been excellent in keeping up with his changing complex needs and care requirements. Very supportive to the family and a wonderful group of carers, giving us much comfort and peace of mind.
13 September 2022
We have been working with Nightingale Services since June 2022 for my husband who has complex care needs. We have been very impressed with the level of professionalism, friendliness and attitude of his carers - they are always very kind and careful with him. As for the managerial side, they are incredibly helpful and flexible in their approach - we are so glad we found them!
05 August 2022
Nightingale Services support my Gran to remain living within her own home as is her wish. They provide care to support her with personal care tasks, preparing meals, drinks and helping her maintain her home. They also provide her with companionship during their visits. Nightingale provide consistent carers so my Gran has been able to build a rapport with those visiting, she thoroughly enjoys their company. She was resistant to care initially but the care agency have worked hard to support her in an individualised way to make sure she is safe and her needs are met. I could not recommend the care agency more. They genuinely care about their clients, taking time to get to know Gran individually and always going the extra mile. It hasn’t always been easy for the agency with many challenges along the way but they have continued to provide a high quality of care and I feel reassured knowing my Gran is supported by this wonderful team. Thank you Nightingale.
05 August 2022
I can't tell you what a pleasure it is to be able to comment on the care provided by Nightingale Services, my elderly cousin is in very safe hands thanks to the excellent team efforts made by this superb service. It is my joy to see members of the team of carers go above and beyond their remit, they are without doubt some of the best professionals available and my cousin loves them all and looks forward to them coming four times a day. I can only say that we have the utmost respect for the care team and thank them for their past and future assistance, helping my cousin live her life.
20 July 2022
From the very first visit by the manager, we felt we were in safe hands. Notes were made and nothing was too much. Nani doesn't speak English, but it was never a problem. Nani has always been treated with dignity and respect and we are so grateful for that. We have never had a carer that we weren't happy with and communication between us and the carers and the managers etc has been exemplary. They have adapted to Nani's needs as her dementia progressed which has been such a help to us. We highly recommend Nightingale Services if you want your loved one to feel cared for, safe and dignified. What a fantastic team of ladies! Thank you!
06 July 2022
We have been using the amazing services from the team for an hour a day to support my mother-in-law with daily personal care. For a week in May, we had 24-hour care to enable my husband, daughter and me to go away on holiday, to recoup and know Mum was well cared for. Previously we had Mum have respite care in a care home but having live-in care enabled her to stay in her own home with her dog and lessen the confusion with her dementia. Impeccable service and totally trustworthy.
29 March 2022
All the ladies have been amazing and extremely helpful with my mother-in-law. They have gone above and beyond. Helping with personal care on the days we requested. Help with household chores that she can not do by herself. They allow her independence all the time they have made life a lot easier for her and would highly recommend her to anyone needing domiciliary care.
01 March 2022
Nightingale Services has provided excellent 24/7 care for my mother-in-law at very short notice. My father-in-law went into hospital unexpectedly following a fall. He was the main carer for his wife who has early signs of dementia and cannot be left alone. Nightingale Services stepped in and found sensitive and attentive carers to ensure my mother-in-law could stay at home. We are very happy with the service and would recommend Nightingale Services to anyone needing in-home care.
10 February 2022
Everything good. No complaints. All requests to the manager were handled promptly. All carers exceptionally nice and seem to love their job. We are just starting to get back to normality after Christmas and New year celebrations.
19 January 2022
I chose Nightingale Services after trying out other care services, obviously because I found Nightingale Services the better of the three. Since August last year, my carers (of Nightingales') have been fantastic with all the care they provided for me and still are. The fact that I have Parkinson's disease, Pulmonary Fibrosis and Lumbar Spinal Stenosis, my carers carried out all the needs I required each and every day of the week, (both morning and evening times), willingly and without hesitation. I am a bit of a perfectionist and probably a hard taskmaster (client) too! They always turn up with a great smile and a lovely greeting no matter whether I have them in the morning or evening, I cannot praise them enough, amongst my family and friends. I would indeed recommend Nightingale Services. Well done to my carers and to the managers of Nightingale Services who have organised a fabulous team and I have no doubt I imagine other clients of Nightingale's would feel the same.
18 January 2022
All of the staff are very helpful and kind. Nothing is too much trouble.
17 January 2022
Although the time Nightingale Services supported my mum was short, I cannot praise the team enough. Everyone that visited my mum treated her with dignity and respect. Mum enjoyed spending time with them alongside having a cup of tea and a chat. Also, the management went above and beyond to ensure care was received over a very busy Christmas period and communication was good.
12 October 2021
The caregivers are very kind, thorough and patient. They are reliable on their visits even when challenged with road closures and petrol shortages. They make every effort to get to know my Mother as a person so that there is a good rapport.
Latest Reviews for Nightingale Services
07 March 2025
Service overall is satisfactory with Care personnel being lovely with my mum and understanding her needs overall. Some odd issues in the evening occasionally with carers coming in earlier than planned which annoys mum as she does not want to eat late afternoon. Morning service is good, with Carers helping mum to walk outside for a while and helping with washing etc.. Able to leave notes for the care team's which are acted on without issue Failure of a carer to turn up at all is rare, last occasion was boxing day but a relief carer was sent in very quickly. This will become more of an issue as mum gets older as she tends to panic now if no one turns up. Overall I would be happy to recommend Nightingale
27 November 2024
Nightingale Services have been amazing with my mum. They have coped with her being in and out of hospital, even visiting her there when I have not been able to and gone out of their way to help our family care for Mum at all times. I could not be more grateful and highly recommend this service to anyone with need of elderly care.
20 May 2024
Good service, pretty quick to respond when unexpected situations occurred. Mostly good, thoughtful carer matching to client. Understanding of situations out of anyone's control regarding clients. Great to be able to keep family member at home for so much longer than we thought!
22 June 2023
We have been using Nightingale Services for approximately eighteen months. Having spoken with several care providers, I knew from my first contact that this was the agency for us. The manager is always helpful and the staff have no hesitation in contacting us if there is a problem. The agency keeps us informed of times and carers weekly and will always do their best to help if the family are unable to attend appointments with Mother-in-law. Following a recent medical emergency, the carer went above and beyond until we could get there ourselves. More importantly, Mother-in-law is happy and on the whole, likes the carers and she can be stubborn at times! Our care needs will only grow as she deteriorates and we hope Nightingales and the team can continue with us, we would hate to have to change providers.
22 March 2023
We are a small family and required home care visits for a short period of time, to help our brother. The family live a distance away and sadly could not be there for him on a daily basis. Nightingale carers gave us peace of mind as we knew they were visiting at lunchtime to give our brother a hot meal and hot drinks and help with a few other requirements. The carers provided company and a friendly face which we appreciated. Thank you to the Manager and her team.
14 March 2023
My mother has been using Nightingales' services for about seven months now, I cannot fault them in any way, always go above and beyond and out of their way to help my mum and make her feel safe and secure in her home. The service staff and management are all 5-star people. Thanks for always caring.
03 March 2023
We have been using the Nightingale Team for nine months. From the start, we were supported as we sought the best care arrangements for our dear friend. The team have been professional and kind every step of the way. After a recent hospital stay, the team worked above and beyond, to provide extra care as our friend was discharged back home. We feel relieved and reassured that the team have been there for our friend and ourselves at a difficult time. We would highly recommend them if you are looking for a trustworthy care solution for a loved one.
18 November 2022
The Nightingale team has been looking after our son for some time now and will continue to do so for the foreseeable future. They have been excellent in keeping up with his changing complex needs and care requirements. Very supportive to the family and a wonderful group of carers, giving us much comfort and peace of mind.
13 September 2022
We have been working with Nightingale Services since June 2022 for my husband who has complex care needs. We have been very impressed with the level of professionalism, friendliness and attitude of his carers - they are always very kind and careful with him. As for the managerial side, they are incredibly helpful and flexible in their approach - we are so glad we found them!
05 August 2022
Nightingale Services support my Gran to remain living within her own home as is her wish. They provide care to support her with personal care tasks, preparing meals, drinks and helping her maintain her home. They also provide her with companionship during their visits. Nightingale provide consistent carers so my Gran has been able to build a rapport with those visiting, she thoroughly enjoys their company. She was resistant to care initially but the care agency have worked hard to support her in an individualised way to make sure she is safe and her needs are met. I could not recommend the care agency more. They genuinely care about their clients, taking time to get to know Gran individually and always going the extra mile. It hasn’t always been easy for the agency with many challenges along the way but they have continued to provide a high quality of care and I feel reassured knowing my Gran is supported by this wonderful team. Thank you Nightingale.
05 August 2022
I can't tell you what a pleasure it is to be able to comment on the care provided by Nightingale Services, my elderly cousin is in very safe hands thanks to the excellent team efforts made by this superb service. It is my joy to see members of the team of carers go above and beyond their remit, they are without doubt some of the best professionals available and my cousin loves them all and looks forward to them coming four times a day. I can only say that we have the utmost respect for the care team and thank them for their past and future assistance, helping my cousin live her life.
20 July 2022
From the very first visit by the manager, we felt we were in safe hands. Notes were made and nothing was too much. Nani doesn't speak English, but it was never a problem. Nani has always been treated with dignity and respect and we are so grateful for that. We have never had a carer that we weren't happy with and communication between us and the carers and the managers etc has been exemplary. They have adapted to Nani's needs as her dementia progressed which has been such a help to us. We highly recommend Nightingale Services if you want your loved one to feel cared for, safe and dignified. What a fantastic team of ladies! Thank you!
06 July 2022
We have been using the amazing services from the team for an hour a day to support my mother-in-law with daily personal care. For a week in May, we had 24-hour care to enable my husband, daughter and me to go away on holiday, to recoup and know Mum was well cared for. Previously we had Mum have respite care in a care home but having live-in care enabled her to stay in her own home with her dog and lessen the confusion with her dementia. Impeccable service and totally trustworthy.
29 March 2022
All the ladies have been amazing and extremely helpful with my mother-in-law. They have gone above and beyond. Helping with personal care on the days we requested. Help with household chores that she can not do by herself. They allow her independence all the time they have made life a lot easier for her and would highly recommend her to anyone needing domiciliary care.
01 March 2022
Nightingale Services has provided excellent 24/7 care for my mother-in-law at very short notice. My father-in-law went into hospital unexpectedly following a fall. He was the main carer for his wife who has early signs of dementia and cannot be left alone. Nightingale Services stepped in and found sensitive and attentive carers to ensure my mother-in-law could stay at home. We are very happy with the service and would recommend Nightingale Services to anyone needing in-home care.
10 February 2022
Everything good. No complaints. All requests to the manager were handled promptly. All carers exceptionally nice and seem to love their job. We are just starting to get back to normality after Christmas and New year celebrations.
19 January 2022
I chose Nightingale Services after trying out other care services, obviously because I found Nightingale Services the better of the three. Since August last year, my carers (of Nightingales') have been fantastic with all the care they provided for me and still are. The fact that I have Parkinson's disease, Pulmonary Fibrosis and Lumbar Spinal Stenosis, my carers carried out all the needs I required each and every day of the week, (both morning and evening times), willingly and without hesitation. I am a bit of a perfectionist and probably a hard taskmaster (client) too! They always turn up with a great smile and a lovely greeting no matter whether I have them in the morning or evening, I cannot praise them enough, amongst my family and friends. I would indeed recommend Nightingale Services. Well done to my carers and to the managers of Nightingale Services who have organised a fabulous team and I have no doubt I imagine other clients of Nightingale's would feel the same.
18 January 2022
All of the staff are very helpful and kind. Nothing is too much trouble.
17 January 2022
Although the time Nightingale Services supported my mum was short, I cannot praise the team enough. Everyone that visited my mum treated her with dignity and respect. Mum enjoyed spending time with them alongside having a cup of tea and a chat. Also, the management went above and beyond to ensure care was received over a very busy Christmas period and communication was good.
12 October 2021
The caregivers are very kind, thorough and patient. They are reliable on their visits even when challenged with road closures and petrol shortages. They make every effort to get to know my Mother as a person so that there is a good rapport.