Submit a Review for Care Santé London
Unit 6 Dancastle Court, 14 Arcadia Avenue, London, N3 2JU
View Full Details of Care Santé LondonLatest Reviews for Care Santé London
04 March 2025
Care has been provided from January 2024. In general we are very pleased with the service provided. Any concerns that are raised, are addressed promptly by the office, who try to resolve problems as well as they can. My main contact in the office is friendly, helpful and professional. Our main carer is excellent at her job, is efficient and a quick learner. She always deals with my mother with care and understanding, even with the language barrier, as my mother does not speak English. She is reliable and a good communicator, working well with us. Now that my mother needs two carers at a time, some of the other carers are more experienced than others but they all work hard and do their best. The newer carer is very nice, and her work is very clean and tidy.
10 February 2025
We have been using Care Sante for almost a year for our Mum. She has care 3 times a day and we're very happy with the company. Whenever we've had any concerns, it has been resolved quickly and communication is good. Our mum is comfortable with the carers and we are too knowing she's having regular visits.
04 February 2025
I am very satisfied with all my carers!
29 January 2025
Care Sante London carers look after my mother who is 95. We are extremely happy with the level of service received. The carers are extremely kind, considerate and do a wonderful job in looking after my mother. They make sure she is comfortable and adhere to all her needs.
14 January 2025
I am very happy with Care Sante. All the carers who look after mum are very professional kind compassionate and always go above and beyond. Mum is very happy and as a family we are always happy to see the carers. Without them, mum's quality of life would be very different. Thanks Care Sante.
08 January 2025
My elderly mother, who lives alone, was released from hospital early November. Care Sante services were engaged to provide daily care sessions at a time help was needed most. My mother's team of carers are professional, caring, attentive, reliable and empathetic. I am comforted knowing they have made a difference to my mother's recovery since leaving hospital. Thank you.
14 May 2023
Got the best carer who is off ill but given the best of rest while she is ill. One member of staff is amazing. Lovely lady. Thank you.
17 April 2023
My father has been transferred to his temporary accommodation first week of March. He had a stroke and was not able to use his right side. Since the first day staff have been very supportive of my father. They are very attentive and look after the needs of my father. I am very impressed how caring and sensitive staff are at Care Sante. They respond to any inquiry promptly, communication is excellent. Thank you very much Care Sante London.
16 January 2023
Your staff are very helpful. I spoke on the phone about my parents need for more care. At the moment they only have a carer coming in once a day, three times a week. The manager I spoke to was very helpful and explained your procedures and what I needed to do next to get more hours as my parents are both much more fragile than they were when they had their care plan put in place. Their carer is absolutely amazing and she is able to manage my dad very well, who can be extremely difficult. He has refused other carers. My parents both like and trust her very much and she is obviously very committed to her job, and genuinely cares about my parents. She works very hard and my sister and I would like her to continue to be their carer twice a day 7 days a week. As we think that is what they need. They may of course need more. I've been in touch with social services and they are arranging for a new urgent reassessment.
11 January 2023
We are very happy with the carer assigned to my stepmother. She is very reliable, kind and sensitive. The staff at the office are friendly and can be reached easily. The carer herself always lets us know if she can't visit, although we don't always hear what alternative arrangements have been made by the office, which would be helpful. However, they are informative when we phone them to check. There were a few admin problems in the past but these seem to have been sorted out recently.
27 May 2019
When my mum first started to use Cedars we had a few problems I.e missed appointments and couldn't get hold of office staff but so far under new management, there has been a vast improvement. The carers are friendly and helpful and are doing the job because they care. It is also nice that they don't rush out and stay and have a chat with mum.
04 April 2019
My family are extremely happy with the care provided by The Cedars. They have wonderful carers.
19 March 2019
Friendly, told her we are happy with the service but also explained the late arrival of staff having to travel to their assignments.
06 March 2019
Extremely pleased how quickly The Cedars Home Care responded to our needs. Also keeping mostly the same carers each week helped my mother to build up some rapport. They were very respectful and really helped my mother over a difficult period following a hospital stay. She has gained her independence again and I certainly could not have managed without them either. Really happy to have such a positive outcome.
06 March 2019
I have met the carers, they are very helpful. My auntie is very happy with the service of Cedar Home Care. Sometimes they stay and talk to her.
21 February 2019
Since leaving hospital and having The Cedars Home Care I have been able to cope more at home. I got more confidence with thanks to the carer. I have the same carer each day whom I trust and got to know and understand and have a chat. Being very elderly this means a lot. The office has been helpful and I am happy with the service provided.
06 February 2019
Reliable and courteous.
14 December 2018
We have 2 carers for my grandmother who is not mobile 3 times a day. They turn up together on time.
18 September 2018
I am delighted with the care provided by your staff it certainly makes my life easier.
Latest Reviews for Care Santé London
04 March 2025
Care has been provided from January 2024. In general we are very pleased with the service provided. Any concerns that are raised, are addressed promptly by the office, who try to resolve problems as well as they can. My main contact in the office is friendly, helpful and professional. Our main carer is excellent at her job, is efficient and a quick learner. She always deals with my mother with care and understanding, even with the language barrier, as my mother does not speak English. She is reliable and a good communicator, working well with us. Now that my mother needs two carers at a time, some of the other carers are more experienced than others but they all work hard and do their best. The newer carer is very nice, and her work is very clean and tidy.
10 February 2025
We have been using Care Sante for almost a year for our Mum. She has care 3 times a day and we're very happy with the company. Whenever we've had any concerns, it has been resolved quickly and communication is good. Our mum is comfortable with the carers and we are too knowing she's having regular visits.
04 February 2025
I am very satisfied with all my carers!
29 January 2025
Care Sante London carers look after my mother who is 95. We are extremely happy with the level of service received. The carers are extremely kind, considerate and do a wonderful job in looking after my mother. They make sure she is comfortable and adhere to all her needs.
14 January 2025
I am very happy with Care Sante. All the carers who look after mum are very professional kind compassionate and always go above and beyond. Mum is very happy and as a family we are always happy to see the carers. Without them, mum's quality of life would be very different. Thanks Care Sante.
08 January 2025
My elderly mother, who lives alone, was released from hospital early November. Care Sante services were engaged to provide daily care sessions at a time help was needed most. My mother's team of carers are professional, caring, attentive, reliable and empathetic. I am comforted knowing they have made a difference to my mother's recovery since leaving hospital. Thank you.
14 May 2023
Got the best carer who is off ill but given the best of rest while she is ill. One member of staff is amazing. Lovely lady. Thank you.
17 April 2023
My father has been transferred to his temporary accommodation first week of March. He had a stroke and was not able to use his right side. Since the first day staff have been very supportive of my father. They are very attentive and look after the needs of my father. I am very impressed how caring and sensitive staff are at Care Sante. They respond to any inquiry promptly, communication is excellent. Thank you very much Care Sante London.
16 January 2023
Your staff are very helpful. I spoke on the phone about my parents need for more care. At the moment they only have a carer coming in once a day, three times a week. The manager I spoke to was very helpful and explained your procedures and what I needed to do next to get more hours as my parents are both much more fragile than they were when they had their care plan put in place. Their carer is absolutely amazing and she is able to manage my dad very well, who can be extremely difficult. He has refused other carers. My parents both like and trust her very much and she is obviously very committed to her job, and genuinely cares about my parents. She works very hard and my sister and I would like her to continue to be their carer twice a day 7 days a week. As we think that is what they need. They may of course need more. I've been in touch with social services and they are arranging for a new urgent reassessment.
11 January 2023
We are very happy with the carer assigned to my stepmother. She is very reliable, kind and sensitive. The staff at the office are friendly and can be reached easily. The carer herself always lets us know if she can't visit, although we don't always hear what alternative arrangements have been made by the office, which would be helpful. However, they are informative when we phone them to check. There were a few admin problems in the past but these seem to have been sorted out recently.
27 May 2019
When my mum first started to use Cedars we had a few problems I.e missed appointments and couldn't get hold of office staff but so far under new management, there has been a vast improvement. The carers are friendly and helpful and are doing the job because they care. It is also nice that they don't rush out and stay and have a chat with mum.
04 April 2019
My family are extremely happy with the care provided by The Cedars. They have wonderful carers.
19 March 2019
Friendly, told her we are happy with the service but also explained the late arrival of staff having to travel to their assignments.
06 March 2019
Extremely pleased how quickly The Cedars Home Care responded to our needs. Also keeping mostly the same carers each week helped my mother to build up some rapport. They were very respectful and really helped my mother over a difficult period following a hospital stay. She has gained her independence again and I certainly could not have managed without them either. Really happy to have such a positive outcome.
06 March 2019
I have met the carers, they are very helpful. My auntie is very happy with the service of Cedar Home Care. Sometimes they stay and talk to her.
21 February 2019
Since leaving hospital and having The Cedars Home Care I have been able to cope more at home. I got more confidence with thanks to the carer. I have the same carer each day whom I trust and got to know and understand and have a chat. Being very elderly this means a lot. The office has been helpful and I am happy with the service provided.
06 February 2019
Reliable and courteous.
14 December 2018
We have 2 carers for my grandmother who is not mobile 3 times a day. They turn up together on time.
18 September 2018
I am delighted with the care provided by your staff it certainly makes my life easier.