Submit a Review for Quay Care (Poole) Ltd
54 Parkstone Road, Poole, BH15 2PG
View Full Details of Quay Care (Poole) LtdLatest Reviews for Quay Care (Poole) Ltd
12 February 2025
Great service, pleasant carers.
23 August 2024
Quay Care Poole are very caring and kind and I look forward to seeing my carers every Tuesday. My only wish is it was a little earlier.
10 May 2023
All carers are pleasant and polite and very efficient. I have no complaints.
27 April 2023
There was only a small team we were able to build up a good rapport with them all. They were all friendly, kind and supportive; very caring and thoughtful throughout my husband's end of life care. Very professional and understanding especially on the day he died at home.
21 December 2022
The staff are cheerful, caring and eager to do more than I ask for. They are good time keepers, they are always friendly but professional.
16 December 2022
This company is excellent and I cannot speak of them highly enough. All staff are excellent, very knowledgeable and friendly and my mother likes them all. Nothing is too much trouble for the staff.
06 July 2022
Quay Care Poole has been my mum's care provider for the last five years until my mum sadly passed away recently. The care team has always been very supportive in their duties, going the extra mile, especially through the lockdown period. The management was always helpful and prompt in dealing with matters. As a family we can not thank Quay Care enough for the service they have provided, we have no hesitation in recommending their care service.
23 March 2022
All the carers are very good and helpful and do anything I ask of them.
17 February 2022
Excellent service. Friendly, helpful and makes a nice cup of tea. Always cheerful, helpful and kind. Always does what I ask and a little bit more.
30 July 2021
I've been with Quay Care for about 2 years. The carers have always been kind, helpful and friendly. They always ask if there is anything else they can do for me. I'm so grateful.
21 July 2021
Very pleased with the service. Quality assistance as advised and requested. Consistent with delivery and all staff attending appear to be well trained.
24 June 2021
The care team are kind and professional in their attitude and assistance. Everyone knows their responsibilities and carries them out to the best of their abilities. They always show respect and friendliness to their client and clients family. The management is always helpful and prompt in dealing with matters.
22 April 2021
I always have continuity with the two carers that support me! I enjoy seeing them every week as I live alone.
24 September 2020
I have found Quay Care (Poole) Ltd very satisfactory. They look after me very well, are friendly, kind and most professional. They have become friends as well as carers. Nothing is too much trouble, especially through lockdown and they have helped with prescriptions, post, changing the bed etc. They have also been very supportive, over the last few weeks, when my husband had to go into a dementia home.
09 October 2018
I am delighted with the care and support given to my uncle. I live 100 miles away and can't be with him as often as I like. Quay Care (Poole) Ltd are an excellent company and my uncle is extremely deaf and doesn't write very much any more but was pleased to take part in the review. He is obviously fond of them and they, in turn, treat him with respect and maintain his dignity. I am so grateful.
26 September 2018
We have found the care that Quay Care (Poole) Ltd has provided has been a great support to our sister. Our sister has required help with activities of daily living. The carers have been reliable, professional and sensitive to our sister's needs. This has helped to relieve our sister's anxieties and she has looked upon the carers as her friends. We have appreciated the good communication from Quay Care (Poole) Ltd and found them to be receptive, friendly and supportive.
18 September 2018
Quay Care have been excellent for my mum. It was an emergency situation and they responded so quickly to get Mum out of hospital - which was a great relief for me. I can't thank them enough!
31 August 2018
I have been treated well and with respect and dignity with all the carers.
09 August 2018
The care I receive from Quay Care is top class, they are cheerful, helpful and happy carers.
03 April 2018
I returned home from hospital with nothing to look forward to but bed, hoist and wheelchair. However, after four months of care, nursing and physiotherapy, I was able to stand and walk. I am very grateful for all the help and encouragement of my team of carers, nurses and physios, that I am able to lead a fairly normal life.
Latest Reviews for Quay Care (Poole) Ltd
12 February 2025
Great service, pleasant carers.
23 August 2024
Quay Care Poole are very caring and kind and I look forward to seeing my carers every Tuesday. My only wish is it was a little earlier.
10 May 2023
All carers are pleasant and polite and very efficient. I have no complaints.
27 April 2023
There was only a small team we were able to build up a good rapport with them all. They were all friendly, kind and supportive; very caring and thoughtful throughout my husband's end of life care. Very professional and understanding especially on the day he died at home.
21 December 2022
The staff are cheerful, caring and eager to do more than I ask for. They are good time keepers, they are always friendly but professional.
16 December 2022
This company is excellent and I cannot speak of them highly enough. All staff are excellent, very knowledgeable and friendly and my mother likes them all. Nothing is too much trouble for the staff.
06 July 2022
Quay Care Poole has been my mum's care provider for the last five years until my mum sadly passed away recently. The care team has always been very supportive in their duties, going the extra mile, especially through the lockdown period. The management was always helpful and prompt in dealing with matters. As a family we can not thank Quay Care enough for the service they have provided, we have no hesitation in recommending their care service.
23 March 2022
All the carers are very good and helpful and do anything I ask of them.
17 February 2022
Excellent service. Friendly, helpful and makes a nice cup of tea. Always cheerful, helpful and kind. Always does what I ask and a little bit more.
30 July 2021
I've been with Quay Care for about 2 years. The carers have always been kind, helpful and friendly. They always ask if there is anything else they can do for me. I'm so grateful.
21 July 2021
Very pleased with the service. Quality assistance as advised and requested. Consistent with delivery and all staff attending appear to be well trained.
24 June 2021
The care team are kind and professional in their attitude and assistance. Everyone knows their responsibilities and carries them out to the best of their abilities. They always show respect and friendliness to their client and clients family. The management is always helpful and prompt in dealing with matters.
22 April 2021
I always have continuity with the two carers that support me! I enjoy seeing them every week as I live alone.
24 September 2020
I have found Quay Care (Poole) Ltd very satisfactory. They look after me very well, are friendly, kind and most professional. They have become friends as well as carers. Nothing is too much trouble, especially through lockdown and they have helped with prescriptions, post, changing the bed etc. They have also been very supportive, over the last few weeks, when my husband had to go into a dementia home.
09 October 2018
I am delighted with the care and support given to my uncle. I live 100 miles away and can't be with him as often as I like. Quay Care (Poole) Ltd are an excellent company and my uncle is extremely deaf and doesn't write very much any more but was pleased to take part in the review. He is obviously fond of them and they, in turn, treat him with respect and maintain his dignity. I am so grateful.
26 September 2018
We have found the care that Quay Care (Poole) Ltd has provided has been a great support to our sister. Our sister has required help with activities of daily living. The carers have been reliable, professional and sensitive to our sister's needs. This has helped to relieve our sister's anxieties and she has looked upon the carers as her friends. We have appreciated the good communication from Quay Care (Poole) Ltd and found them to be receptive, friendly and supportive.
18 September 2018
Quay Care have been excellent for my mum. It was an emergency situation and they responded so quickly to get Mum out of hospital - which was a great relief for me. I can't thank them enough!
31 August 2018
I have been treated well and with respect and dignity with all the carers.
09 August 2018
The care I receive from Quay Care is top class, they are cheerful, helpful and happy carers.
03 April 2018
I returned home from hospital with nothing to look forward to but bed, hoist and wheelchair. However, after four months of care, nursing and physiotherapy, I was able to stand and walk. I am very grateful for all the help and encouragement of my team of carers, nurses and physios, that I am able to lead a fairly normal life.