Submit a Review for BJP Home Support Ltd
6-10 Church Street, Guisborough, TS14 6BS
View Full Details of BJP Home Support LtdLatest Reviews for BJP Home Support Ltd
04 April 2025
My husband had day care for about a year before he went into a nursing home. The day care was appropriate for his condition - dementia - at the time and altered as his condition changed. He was in full time care at BJP Home Support for about 6 weeks as he deteriorated and died on Ap. 22 2024. He was treated well and with respect and with great care especially at the end.
06 March 2025
Happy with the service, however, once my mother's needs increased and needed 2x carers three times a day as she was hoist transport, the company did not have enough staff. Having dementia is very challenging and having to change carers when you had built a trusted relationship with a care team was devastating and effected mum greatly. I did email some time ago to ask if staffing had increased and still have had no reply, so that is poor service.
05 March 2025
Fabulous service. The staff arrived on time. Mum was very happy with the care she received. I would definitely use BJP Home Support again. I have never used the care service before, and I was out of my depth, but BPJ Home Support made the process easy. Thank you.
19 February 2025
At the time, I lived alone with close family only 2 miles away. Family had a 1 week holiday abroad so emergency care/cover was needed.
19 February 2025
Very good at helping - getting dressed, getting washed, making bed.
07 January 2025
We found the level of care of a high standard from all front line support workers. Patient kind and professional communication with managers and office very good too. We felt dad was receiving best care possible for his circumstances.
08 November 2024
The Skelton girls are absolutely outstanding with my dad. I feel relaxed and so happy he's getting the care and love. If you are looking for help at home, I cannot recommend high enough thank you so much.
21 May 2024
My aunt was being cared for at home by BJP for many months, and the level of attention and care has been high throughout, from the management that co-ordinated it all, to the carers themselves. My aunt has now reached a stage in life when she needs more care, and we have had no hesitation in placing her in a BJP Care Home, based on our experience of the Group to date.
13 May 2024
The majority of the carers are very caring and do a good job; they generally attend at the required time and are always willing to talk which is helpful probably to client and carer. One or two carers could look at their own health habits since they deal with vulnerable people. In particular I was very impressed with the girls who walk around the town trying to stick to a challenging timetable over the winter period in all weathers.
07 January 2021
As an ex-employee and now my Nana receives care from BJP Home Support, I would highly recommend their services. I knew once my Nana started to lose a bit of her independence there was no other company I would trust more to assist in caring for her. And she always tells me how lovely the girls are who visit.
04 January 2021
Very caring, polite and helpful. They are always nice to talk to and do all I ask. They are always punctual and always wear PPE and a name badge. There has only been one carer that has not done her job properly so overall a positive experience. It has made my life a lot easier.
30 December 2020
The care and support provided by the carers from BJP Home Support are of a very good standard and on many occasions has been excellent. They treat my father with respect and dignity at all times. I would not hesitate in recommending BJP to others who require the care and support of a reliable company and have actually already recommended them to others. Thank you BJP for your support that you have given to my dad.
30 December 2020
Extremely friendly company and very willing to work with the client's family to resolve issues and emergencies. The staff are friendly and caring and work closely with the client's family to work as a team to provide the best care.
29 December 2020
Excellent support, friendly and helpful. Follow procedures and help with what we ask. Always punctual. Thank you for your assistance.
29 December 2020
This company have supported us now for 3 years. They have been exemplary. Can't thank them enough. They have gone out of their way to help us with a very tough year. And been there straight away to pick up where we left off.
29 December 2020
This is the first time my parents have used home care support. Initially, they found it strange that some stranger was coming into their home and performing chores. However, over the weeks they quickly accepted the carers and now look forward to their daily visits. In addition to the professional service they provide, they offer companionship and reassurance which is particularly needed during these difficult times. My father has recommended the care support to a neighbour and they have now taken up with the company. Both myself and my parents are happy with the services provided by BJP.
23 December 2020
All staff are courteous and polite. Always treat my mum with kindness and respect. Some carers especially go above and beyond to help my mum. December has been extremely difficult as mum has been under the weather, but her carer does her utmost to cheer mum up. They always have a good giggle. If there have ever been any problems in the past, all it ever took was one simple phone call and problem solved. Excellent work everyone, continue doing what you are doing.
23 December 2020
BJP Home Support has been caring for my Nana now for around 3 years, the service they deliver is outstanding the care and compassion of the carers is exceptional. Thank you to all the care staff that have and continue to provide care and support for my Nana and also a big thank you to the office staff.
Latest Reviews for BJP Home Support Ltd
04 April 2025
My husband had day care for about a year before he went into a nursing home. The day care was appropriate for his condition - dementia - at the time and altered as his condition changed. He was in full time care at BJP Home Support for about 6 weeks as he deteriorated and died on Ap. 22 2024. He was treated well and with respect and with great care especially at the end.
06 March 2025
Happy with the service, however, once my mother's needs increased and needed 2x carers three times a day as she was hoist transport, the company did not have enough staff. Having dementia is very challenging and having to change carers when you had built a trusted relationship with a care team was devastating and effected mum greatly. I did email some time ago to ask if staffing had increased and still have had no reply, so that is poor service.
05 March 2025
Fabulous service. The staff arrived on time. Mum was very happy with the care she received. I would definitely use BJP Home Support again. I have never used the care service before, and I was out of my depth, but BPJ Home Support made the process easy. Thank you.
19 February 2025
At the time, I lived alone with close family only 2 miles away. Family had a 1 week holiday abroad so emergency care/cover was needed.
19 February 2025
Very good at helping - getting dressed, getting washed, making bed.
07 January 2025
We found the level of care of a high standard from all front line support workers. Patient kind and professional communication with managers and office very good too. We felt dad was receiving best care possible for his circumstances.
08 November 2024
The Skelton girls are absolutely outstanding with my dad. I feel relaxed and so happy he's getting the care and love. If you are looking for help at home, I cannot recommend high enough thank you so much.
21 May 2024
My aunt was being cared for at home by BJP for many months, and the level of attention and care has been high throughout, from the management that co-ordinated it all, to the carers themselves. My aunt has now reached a stage in life when she needs more care, and we have had no hesitation in placing her in a BJP Care Home, based on our experience of the Group to date.
13 May 2024
The majority of the carers are very caring and do a good job; they generally attend at the required time and are always willing to talk which is helpful probably to client and carer. One or two carers could look at their own health habits since they deal with vulnerable people. In particular I was very impressed with the girls who walk around the town trying to stick to a challenging timetable over the winter period in all weathers.
07 January 2021
As an ex-employee and now my Nana receives care from BJP Home Support, I would highly recommend their services. I knew once my Nana started to lose a bit of her independence there was no other company I would trust more to assist in caring for her. And she always tells me how lovely the girls are who visit.
04 January 2021
Very caring, polite and helpful. They are always nice to talk to and do all I ask. They are always punctual and always wear PPE and a name badge. There has only been one carer that has not done her job properly so overall a positive experience. It has made my life a lot easier.
30 December 2020
The care and support provided by the carers from BJP Home Support are of a very good standard and on many occasions has been excellent. They treat my father with respect and dignity at all times. I would not hesitate in recommending BJP to others who require the care and support of a reliable company and have actually already recommended them to others. Thank you BJP for your support that you have given to my dad.
30 December 2020
Extremely friendly company and very willing to work with the client's family to resolve issues and emergencies. The staff are friendly and caring and work closely with the client's family to work as a team to provide the best care.
29 December 2020
Excellent support, friendly and helpful. Follow procedures and help with what we ask. Always punctual. Thank you for your assistance.
29 December 2020
This company have supported us now for 3 years. They have been exemplary. Can't thank them enough. They have gone out of their way to help us with a very tough year. And been there straight away to pick up where we left off.
29 December 2020
This is the first time my parents have used home care support. Initially, they found it strange that some stranger was coming into their home and performing chores. However, over the weeks they quickly accepted the carers and now look forward to their daily visits. In addition to the professional service they provide, they offer companionship and reassurance which is particularly needed during these difficult times. My father has recommended the care support to a neighbour and they have now taken up with the company. Both myself and my parents are happy with the services provided by BJP.
23 December 2020
All staff are courteous and polite. Always treat my mum with kindness and respect. Some carers especially go above and beyond to help my mum. December has been extremely difficult as mum has been under the weather, but her carer does her utmost to cheer mum up. They always have a good giggle. If there have ever been any problems in the past, all it ever took was one simple phone call and problem solved. Excellent work everyone, continue doing what you are doing.
23 December 2020
BJP Home Support has been caring for my Nana now for around 3 years, the service they deliver is outstanding the care and compassion of the carers is exceptional. Thank you to all the care staff that have and continue to provide care and support for my Nana and also a big thank you to the office staff.