Submit a Review for TLC Homecare Services Ltd (Uttoxeter)
111 Smithfield Road, Uttoxeter, ST14 7JZ
View Full Details of TLC Homecare Services Ltd (Uttoxeter)Latest Reviews for TLC Homecare Services Ltd (Uttoxeter)
21 January 2025
I would highly recommend TLC Homecare Services Ltd as a provider for care at home. Their management and staff are consistent, caring, respectful, vigilant and they have their clients best interests at heart at all times, additionally, their feedback to family was invaluable regarding any concerns regarding health and wellbeing. Mum had a great rapport with all of the team that visited her and really looked forward to their visits, I truly believe that her quality of life, memory and engagement with people was enhanced by these visits.
21 January 2025
TLC Homecare Services Ltd provided outstanding care to my Mum for over 3 years, visiting 4 times a day until she had to reluctantly move into 24 hour care. Carers were professional, kind and considerate and above all treated Mum with compassion and dignity especially when she became bedbound. I was always kept informed of any issues that arose. The managers were friendly, approachable and flexible, adapting to changes in circumstance sometimes at short notice. I would not hesitate to recommend TLC to anyone looking for care for their loved one.
02 October 2024
I would just like to commit to you ladies who look after my lovely mother-in-law. They are so kind and gentle, they talk to her with dignity and understanding, I cannot praise them enough. For that I would like to say thank you. Kindness is the greatest form of intelligence.
25 July 2024
The staff at TLC came to our rescue after disastrous care organised from the hospital. My dad had care from TLC 3 times a day and then 4 times a day when he became more poorly. The carers were absolutely amazing and provided exceptional care to my Dad, treating him with respect and dignity at all times. The carers were always reliable, arriving when planned and were always kind and compassionate to him. They were a great source of advice with aids and products that would make my Dad more comfortable. As my Dad's illness progressed their care, kindness and compassion was extended to our whole family. I will always be grateful to TLC for the care they gave my Dad and my family, we could not have managed without them.
27 May 2024
I cannot fault the help I received from TLC over a period of months after breaking my ankle. My main requirement was to help with household tasks, which inevitably varied from day to day. These included cleaning, carrying things up and down stairs and from room to room, help with meal preparation and washing up, and - as I became more mobile - assistance in making trips to the shops until I felt confident enough to do this alone. The carers were always friendly, reliable and flexible - as was the management team about gradually reducing the hours of attendance as I became more and more independent. In addition, visits from the carers were a great morale booster when I was housebound. I would not hesitate to use this company again, and the extensive range of services they offer has persuaded me that I do not need to move nearer to my family in order to maintain my independence, even if I need care again at some time in the future.
08 February 2024
My mother came out of the hospital and was assigned a care provider which was horrific in many ways and then we found TLC. Amazing company, communication was great and the care they gave my mother was fantastic. Any problems they informed us straight away and my mother started smiling again and thought the world of her carers. My family and I are so grateful to TLC for the care they provided to our mother in her final couple of years. Thank you.
31 July 2023
Our experience of TLC Homecare Services has been so positive. Their help is enabling us to care for our mother, who is suffering from dementia, in her own home. ALL of the carers who come into our home are truly marvellous, go above and beyond and feel like part of our family.
30 January 2023
Communication is very good. Carers are kind and caring and very adaptable. Carers would ring me if there was any problems. Documentation is clear and precise. Communicated well in advance about bank holidays.
15 November 2022
TLC have cared for my sister for the past three years and has treated her with kindness, friendliness and dignity for all that time. Nothing was ever too much trouble, and as her needs increased, they have taken on all the extra tasks required. They arranged doctor visits and vaccinations, shopped, prepared lovely, tempting meals and totally supported her life, enabling her to stay in her own home. Sadly she now requires 24-hour care and has become a resident in a care home, but TLC even helped prepare her for that change. I can't thank them enough and would recommend their service to anyone. I always knew that I could ring and speak to them if a problem occurred, and they have given kindness itself to me.
14 November 2022
Many thanks to the managers for their three-year support to my mum and dad. Don't know what we would have done without your care and support for my dad with advanced dementia. Dementia is such a cruel disease taking away your loved one's personality, but through our ups and downs with your support, we kept him in his own home for as long as we could. Thank you for your and your team's support, especially one member of staff in particular, who was amazing.
13 December 2021
After my mother had a series of small strokes last year, TLC have been coming to care for her twice a day. The kindness and professionalism of the carers is second to none. My mother positively looks forward to their visits and feels that they are now part of her “family”. I would have no hesitation in recommending TLC to anyone requiring this service.
21 September 2021
The managers and all the team have cared for our mum over the last 3 years we will be forever grateful to them all for their professional and caring attitude, kindness and always going above and beyond. They have enabled our mum to stay at home for as long as she could, after the sad loss of our dad. Nothing was ever too much trouble, they were always at the end of the phone to help at short notice, especially with the tough few years during the pandemic! Thankyou TLC.
11 March 2021
My brother was born with spina bifida/hydrocephalus and endured several more illnesses and health conditions during his lifetime; most of these in his later years, until he sadly passed away in November 2020. Apart from the final few weeks, TLC provided health care services for him for several years. It was fully recognised by close family members, that it was not an easy time for TLC in dealing with his ongoing health issues. However, all at TLC always provided care to a highly professional and excellent standard throughout. On many occasions, my brother was 'hospitalised', and TLC was always reactive and flexible in providing care upon discharge from the hospital; very often at very short notice. The family were always consulted with/advised on any personal or health issues. TLC didn't just provide care; they provided 'friendly and personal care. Thanks to all.
06 January 2021
TLC have provided exceptional personal care to my Mom from August 2019 up to the end of November 2020. Mom was always without exception treated as the person she was and was cared for, which is exactly what was offered. Genuine and an experienced team of people who became friends to mom as part of their role to support her and us as a family. Patience and diligence in abundance, always calling mom by her name and making her smile, this experience has a huge value and cannot be compared by cost. The team of care professionals are led by true leaders who always attend clients as part of their role which demonstrates real attention to the business and support to the team, this inspires confidence in all areas. No task relative to the client's needs is an issue, even taking care of the occasional pet when required and the proactive client monitoring and reporting mean the developing needs are always being prepared for. Fantastic team and very well run business. Well done. Thank you.
18 December 2020
My father was discharged from hospital a couple of weeks before Christmas last year. As I live in Norfolk, it was not practical to be on hand, so I asked TLC care in Uttoxeter if they could help. I knew it was short notice and their Christmas rota was already drawn up, but they pulled out all the stops and put him on their list. This enabled me to be sure that he would receive two visits each day, when they would make his bed, help him wash and cook breakfast. In the evening put him to bed and ensure he was settled. This continued for a few months, until a place at a local care home became available and he moved in there. In addition, TLC carers helped with sorting out medication and liaison with the doctor and nurses, all of which was most appreciated. They developed a good relationship with my father and were most professional and caring as well as most friendly. This was a great relief to me and most important to my father. A great team of carers, I fully recommend them.
20 July 2020
The carers from TLC were fantastic. A great support, extremely caring and helpful to my uncle, enabling him to stay in his own home as long as possible. He loved their visits. Since then they have been supportive to the family and shown great care and visited him in a local care home. Thank you all.
22 April 2020
My family was incredibly lucky to be able to rely on the generous support of the lovely carers from TLC Homecare as my father's health deteriorated. Although not the easiest or most cooperative of patients, he loved the visits from the ladies, getting special pleasure from his weekly shave. TLC was an absolute tower of strength when we needed them most. Many thanks.
31 May 2018
TLC provided my grandfather with a fantastic level of care for over two years, going above and beyond what was required at all times. Every carer treated him as though he was a family member, I can not recommend them enough.
Latest Reviews for TLC Homecare Services Ltd (Uttoxeter)
21 January 2025
I would highly recommend TLC Homecare Services Ltd as a provider for care at home. Their management and staff are consistent, caring, respectful, vigilant and they have their clients best interests at heart at all times, additionally, their feedback to family was invaluable regarding any concerns regarding health and wellbeing. Mum had a great rapport with all of the team that visited her and really looked forward to their visits, I truly believe that her quality of life, memory and engagement with people was enhanced by these visits.
21 January 2025
TLC Homecare Services Ltd provided outstanding care to my Mum for over 3 years, visiting 4 times a day until she had to reluctantly move into 24 hour care. Carers were professional, kind and considerate and above all treated Mum with compassion and dignity especially when she became bedbound. I was always kept informed of any issues that arose. The managers were friendly, approachable and flexible, adapting to changes in circumstance sometimes at short notice. I would not hesitate to recommend TLC to anyone looking for care for their loved one.
02 October 2024
I would just like to commit to you ladies who look after my lovely mother-in-law. They are so kind and gentle, they talk to her with dignity and understanding, I cannot praise them enough. For that I would like to say thank you. Kindness is the greatest form of intelligence.
25 July 2024
The staff at TLC came to our rescue after disastrous care organised from the hospital. My dad had care from TLC 3 times a day and then 4 times a day when he became more poorly. The carers were absolutely amazing and provided exceptional care to my Dad, treating him with respect and dignity at all times. The carers were always reliable, arriving when planned and were always kind and compassionate to him. They were a great source of advice with aids and products that would make my Dad more comfortable. As my Dad's illness progressed their care, kindness and compassion was extended to our whole family. I will always be grateful to TLC for the care they gave my Dad and my family, we could not have managed without them.
27 May 2024
I cannot fault the help I received from TLC over a period of months after breaking my ankle. My main requirement was to help with household tasks, which inevitably varied from day to day. These included cleaning, carrying things up and down stairs and from room to room, help with meal preparation and washing up, and - as I became more mobile - assistance in making trips to the shops until I felt confident enough to do this alone. The carers were always friendly, reliable and flexible - as was the management team about gradually reducing the hours of attendance as I became more and more independent. In addition, visits from the carers were a great morale booster when I was housebound. I would not hesitate to use this company again, and the extensive range of services they offer has persuaded me that I do not need to move nearer to my family in order to maintain my independence, even if I need care again at some time in the future.
08 February 2024
My mother came out of the hospital and was assigned a care provider which was horrific in many ways and then we found TLC. Amazing company, communication was great and the care they gave my mother was fantastic. Any problems they informed us straight away and my mother started smiling again and thought the world of her carers. My family and I are so grateful to TLC for the care they provided to our mother in her final couple of years. Thank you.
31 July 2023
Our experience of TLC Homecare Services has been so positive. Their help is enabling us to care for our mother, who is suffering from dementia, in her own home. ALL of the carers who come into our home are truly marvellous, go above and beyond and feel like part of our family.
30 January 2023
Communication is very good. Carers are kind and caring and very adaptable. Carers would ring me if there was any problems. Documentation is clear and precise. Communicated well in advance about bank holidays.
15 November 2022
TLC have cared for my sister for the past three years and has treated her with kindness, friendliness and dignity for all that time. Nothing was ever too much trouble, and as her needs increased, they have taken on all the extra tasks required. They arranged doctor visits and vaccinations, shopped, prepared lovely, tempting meals and totally supported her life, enabling her to stay in her own home. Sadly she now requires 24-hour care and has become a resident in a care home, but TLC even helped prepare her for that change. I can't thank them enough and would recommend their service to anyone. I always knew that I could ring and speak to them if a problem occurred, and they have given kindness itself to me.
14 November 2022
Many thanks to the managers for their three-year support to my mum and dad. Don't know what we would have done without your care and support for my dad with advanced dementia. Dementia is such a cruel disease taking away your loved one's personality, but through our ups and downs with your support, we kept him in his own home for as long as we could. Thank you for your and your team's support, especially one member of staff in particular, who was amazing.
13 December 2021
After my mother had a series of small strokes last year, TLC have been coming to care for her twice a day. The kindness and professionalism of the carers is second to none. My mother positively looks forward to their visits and feels that they are now part of her “family”. I would have no hesitation in recommending TLC to anyone requiring this service.
21 September 2021
The managers and all the team have cared for our mum over the last 3 years we will be forever grateful to them all for their professional and caring attitude, kindness and always going above and beyond. They have enabled our mum to stay at home for as long as she could, after the sad loss of our dad. Nothing was ever too much trouble, they were always at the end of the phone to help at short notice, especially with the tough few years during the pandemic! Thankyou TLC.
11 March 2021
My brother was born with spina bifida/hydrocephalus and endured several more illnesses and health conditions during his lifetime; most of these in his later years, until he sadly passed away in November 2020. Apart from the final few weeks, TLC provided health care services for him for several years. It was fully recognised by close family members, that it was not an easy time for TLC in dealing with his ongoing health issues. However, all at TLC always provided care to a highly professional and excellent standard throughout. On many occasions, my brother was 'hospitalised', and TLC was always reactive and flexible in providing care upon discharge from the hospital; very often at very short notice. The family were always consulted with/advised on any personal or health issues. TLC didn't just provide care; they provided 'friendly and personal care. Thanks to all.
06 January 2021
TLC have provided exceptional personal care to my Mom from August 2019 up to the end of November 2020. Mom was always without exception treated as the person she was and was cared for, which is exactly what was offered. Genuine and an experienced team of people who became friends to mom as part of their role to support her and us as a family. Patience and diligence in abundance, always calling mom by her name and making her smile, this experience has a huge value and cannot be compared by cost. The team of care professionals are led by true leaders who always attend clients as part of their role which demonstrates real attention to the business and support to the team, this inspires confidence in all areas. No task relative to the client's needs is an issue, even taking care of the occasional pet when required and the proactive client monitoring and reporting mean the developing needs are always being prepared for. Fantastic team and very well run business. Well done. Thank you.
18 December 2020
My father was discharged from hospital a couple of weeks before Christmas last year. As I live in Norfolk, it was not practical to be on hand, so I asked TLC care in Uttoxeter if they could help. I knew it was short notice and their Christmas rota was already drawn up, but they pulled out all the stops and put him on their list. This enabled me to be sure that he would receive two visits each day, when they would make his bed, help him wash and cook breakfast. In the evening put him to bed and ensure he was settled. This continued for a few months, until a place at a local care home became available and he moved in there. In addition, TLC carers helped with sorting out medication and liaison with the doctor and nurses, all of which was most appreciated. They developed a good relationship with my father and were most professional and caring as well as most friendly. This was a great relief to me and most important to my father. A great team of carers, I fully recommend them.
20 July 2020
The carers from TLC were fantastic. A great support, extremely caring and helpful to my uncle, enabling him to stay in his own home as long as possible. He loved their visits. Since then they have been supportive to the family and shown great care and visited him in a local care home. Thank you all.
22 April 2020
My family was incredibly lucky to be able to rely on the generous support of the lovely carers from TLC Homecare as my father's health deteriorated. Although not the easiest or most cooperative of patients, he loved the visits from the ladies, getting special pleasure from his weekly shave. TLC was an absolute tower of strength when we needed them most. Many thanks.
31 May 2018
TLC provided my grandfather with a fantastic level of care for over two years, going above and beyond what was required at all times. Every carer treated him as though he was a family member, I can not recommend them enough.