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Unit 2, Navigation Yard, Wakefield, WF1 5PQ
View Full Details of Lotus Home Care WakefieldLatest Reviews for Lotus Home Care Wakefield
10 March 2025
My Dad receives 4 calls a day from Lotus Home Care and the carers are amazing, they do everything that is in the care plan and always go above and beyond to help. I cannot thank them enough as it gives me a chance to actually spend time with my dad rather than cooking, cleaning and shopping. The office staff have been great from the beginning and always let me know if they are going to be late or sending new carers. Thank you.
14 January 2025
A few weeks of respite care at home and at short notice was provided for my husband. The manager was very good, caring and professional and arranged for us to meet the carer prior. My husband was looked after well and the house was very clean on my return. Unfortunately as English was not the carers' first language there were difficulties in understanding and he could not hold conversations.
17 August 2021
We have experienced money going missing, calls not been delivered on time, medication not been administered properly, no MAR sheet in the property, care plan not been followed, dirty smelly washing not been taken to laundry, poor communication with the office. Managers appear to say the right things but nothing changes, meeting arranged with deputy and did not attend, sent someone else.
11 March 2019
If I could keep the same carers all the time it would be very good.
02 October 2018
The team care for my parents both in their 90's who live together in their own home and both have different needs. All the carers interact with them as individuals. The team often go above and beyond the basic requirements and always contact me with any concerns. This is a great team and I would recommend them to anybody.
13 March 2018
We have had wonderful service. Our carers have been efficient, friendly with my husband myself. Thank you.
01 March 2018
It is only three weeks since engaging the company but in the main finding service is effective to date. Eventually, the time scheduling needs to be tightened but overall have no complaints. Impressed with the use of medication administering records and with the carers resume of their individual inputs.
15 February 2018
The care and support my parents have been given have been a breath of fresh air. Everyone was very concerned for my mother doing the care for my father and her with exhaustion. The carers come in are respectful of the house and my parents, helping to do jobs such as helping with the cooking, taking some of the work off Mum. The kindness and care the carers have given her have been second to none and my parents and I are very grateful. Thank you.
Latest Reviews for Lotus Home Care Wakefield
10 March 2025
My Dad receives 4 calls a day from Lotus Home Care and the carers are amazing, they do everything that is in the care plan and always go above and beyond to help. I cannot thank them enough as it gives me a chance to actually spend time with my dad rather than cooking, cleaning and shopping. The office staff have been great from the beginning and always let me know if they are going to be late or sending new carers. Thank you.
14 January 2025
A few weeks of respite care at home and at short notice was provided for my husband. The manager was very good, caring and professional and arranged for us to meet the carer prior. My husband was looked after well and the house was very clean on my return. Unfortunately as English was not the carers' first language there were difficulties in understanding and he could not hold conversations.
17 August 2021
We have experienced money going missing, calls not been delivered on time, medication not been administered properly, no MAR sheet in the property, care plan not been followed, dirty smelly washing not been taken to laundry, poor communication with the office. Managers appear to say the right things but nothing changes, meeting arranged with deputy and did not attend, sent someone else.
11 March 2019
If I could keep the same carers all the time it would be very good.
02 October 2018
The team care for my parents both in their 90's who live together in their own home and both have different needs. All the carers interact with them as individuals. The team often go above and beyond the basic requirements and always contact me with any concerns. This is a great team and I would recommend them to anybody.
13 March 2018
We have had wonderful service. Our carers have been efficient, friendly with my husband myself. Thank you.
01 March 2018
It is only three weeks since engaging the company but in the main finding service is effective to date. Eventually, the time scheduling needs to be tightened but overall have no complaints. Impressed with the use of medication administering records and with the carers resume of their individual inputs.
15 February 2018
The care and support my parents have been given have been a breath of fresh air. Everyone was very concerned for my mother doing the care for my father and her with exhaustion. The carers come in are respectful of the house and my parents, helping to do jobs such as helping with the cooking, taking some of the work off Mum. The kindness and care the carers have given her have been second to none and my parents and I are very grateful. Thank you.