2 Bakers Yard, High Street, Uxbridge, UB8 1JZ
View Full Details of Life Care Plus-Home Care Services and Live in CareLife Care Plus is a nightmare due to incompetent and unprofessional management. The so-called "manager," is controlling, manipulative and completely unfit for her role. She ignores boundaries, lies, interferes and makes life difficult for families. Despite being told to stay out of my mum's care, she continued meddling with no regard for us or the director's decision. As for the director, he is weak and incapable of running this company. He agreed to remove the manager but still let her dictate everything. They bring in untrained carers from abroad with little to no experience handling complex needs. Complaints are ignored, putting vulnerable clients at risk. I raised a serious complaint in October 2024, yet months later, they tried to send the same carer back, proving their lack of accountability. That said, a few dedicated carers work hard despite the manager and director's disgraceful leadership. They deserve praise. Life Care Plus is a mess do not trust them with your loved ones!
Sadly our Grandmother passed away on 14/2/25. She was cared for by the team at Lifecare Plus and they done such a fantastic job! We lived with our grandmother and saw multiple carers everyday. They all have left such a mark on our lives, especially one member of staff in particular. Our children have been so blessed to see such kindness and consideration shown towards their great nan from the carers and we are so grateful.
Very helpful staff with pleasant nature, always punctual. I have peace of mind knowing a carer is regularly visiting in with my elderly mother.
Thank you Life Care for providing excellent carers to support my husband. They are helpful, kind and professional.
One particular member of staff was a very good carer, always on time, and very helpful with my husband's care. Management of Life Care Plus was very good and very helpful.
I get on very well with my carer, he is very pleasant and does the job very well and very professionally. Manager is very nice.
All the carers were very helpful and, of course, caring. They accomplished everything with kindness, and importantly, a smile.
Very caring and efficient in every way. Handled professionally and accommodative.
The carers of my son know what they are meant to do, and I am pleased with their work. They strictly do their work on time. Their only drawback is a lack of communication/interaction verbally with the service user or with the family, which is ok. They seem to concentrate only on their work - no sociability interaction.
The company's manager and carers are very professional. Well-trained and very functional. Always do warm greetings, smiling face, happy to help, do things the way I want to, makes me happy. Sometimes I get emergency appointments due to my health condition, they always adjust the timings to make sure they help me every day without missing any visits. The old company never did that and understood my needs. I rate this company and carers 10/10. Very happy with this company.
Found all the team at Life Care very professional and always on hand to give support and advice. One carer in particular is brilliant with Mum and good to see the rapport they have build, the carer has a very kind nature.
Fantastic service provided. Always on time without any issues - they work beyond boundaries. You ask and they deliver without any expectation. Comparing to other providers they are 100 times better.
Life Care Plus is providing care which is palliative care to my mother. they started as a private service. The manager has done a good job and she goes the extra mile and arranged OT, palliative nursing and a new for all. the carers are diligent and lovely. this is tremendous service and support to me and my family.
I now look after myself midday and have fortified milk and soup. The carer leaves the ingredients for me, as my fingers don't work as well as they used to. I am also grateful for the way they will remember not to close the bathroom door really tightly or I have a difficult time opening it. When I have a shower, the carer remembers how much a I feel the cold and has a very good way of keeping it brief so I do not get cold and they help me get warm again, as quickly as possible, by keeping the towels warm.
Since the carer arrived, my wife and I are leading contented lives.
Very pleased with the Life Care Plus manager and the care service my mother receives. The carer who cares for my mother is really lovely and very caring. The manager arranges all palliative care for my mother which help me a lot as I am not aware about the process.
Excellent and reliable service.
Life Care Plus has been caring for my husband since 2020. The carers are very competent enough and caring. The overall standard of the care provided is very excellent.
Very good lovely girls who take care of the resident.
Very, very happy with Life Care Plus. Thank you very much.
Life Care Plus is a nightmare due to incompetent and unprofessional management. The so-called "manager," is controlling, manipulative and completely unfit for her role. She ignores boundaries, lies, interferes and makes life difficult for families. Despite being told to stay out of my mum's care, she continued meddling with no regard for us or the director's decision. As for the director, he is weak and incapable of running this company. He agreed to remove the manager but still let her dictate everything. They bring in untrained carers from abroad with little to no experience handling complex needs. Complaints are ignored, putting vulnerable clients at risk. I raised a serious complaint in October 2024, yet months later, they tried to send the same carer back, proving their lack of accountability. That said, a few dedicated carers work hard despite the manager and director's disgraceful leadership. They deserve praise. Life Care Plus is a mess do not trust them with your loved ones!
Sadly our Grandmother passed away on 14/2/25. She was cared for by the team at Lifecare Plus and they done such a fantastic job! We lived with our grandmother and saw multiple carers everyday. They all have left such a mark on our lives, especially one member of staff in particular. Our children have been so blessed to see such kindness and consideration shown towards their great nan from the carers and we are so grateful.
Very helpful staff with pleasant nature, always punctual. I have peace of mind knowing a carer is regularly visiting in with my elderly mother.
Thank you Life Care for providing excellent carers to support my husband. They are helpful, kind and professional.
One particular member of staff was a very good carer, always on time, and very helpful with my husband's care. Management of Life Care Plus was very good and very helpful.
I get on very well with my carer, he is very pleasant and does the job very well and very professionally. Manager is very nice.
All the carers were very helpful and, of course, caring. They accomplished everything with kindness, and importantly, a smile.
Very caring and efficient in every way. Handled professionally and accommodative.
The carers of my son know what they are meant to do, and I am pleased with their work. They strictly do their work on time. Their only drawback is a lack of communication/interaction verbally with the service user or with the family, which is ok. They seem to concentrate only on their work - no sociability interaction.
The company's manager and carers are very professional. Well-trained and very functional. Always do warm greetings, smiling face, happy to help, do things the way I want to, makes me happy. Sometimes I get emergency appointments due to my health condition, they always adjust the timings to make sure they help me every day without missing any visits. The old company never did that and understood my needs. I rate this company and carers 10/10. Very happy with this company.
Found all the team at Life Care very professional and always on hand to give support and advice. One carer in particular is brilliant with Mum and good to see the rapport they have build, the carer has a very kind nature.
Fantastic service provided. Always on time without any issues - they work beyond boundaries. You ask and they deliver without any expectation. Comparing to other providers they are 100 times better.
Life Care Plus is providing care which is palliative care to my mother. they started as a private service. The manager has done a good job and she goes the extra mile and arranged OT, palliative nursing and a new for all. the carers are diligent and lovely. this is tremendous service and support to me and my family.
I now look after myself midday and have fortified milk and soup. The carer leaves the ingredients for me, as my fingers don't work as well as they used to. I am also grateful for the way they will remember not to close the bathroom door really tightly or I have a difficult time opening it. When I have a shower, the carer remembers how much a I feel the cold and has a very good way of keeping it brief so I do not get cold and they help me get warm again, as quickly as possible, by keeping the towels warm.
Since the carer arrived, my wife and I are leading contented lives.
Very pleased with the Life Care Plus manager and the care service my mother receives. The carer who cares for my mother is really lovely and very caring. The manager arranges all palliative care for my mother which help me a lot as I am not aware about the process.
Excellent and reliable service.
Life Care Plus has been caring for my husband since 2020. The carers are very competent enough and caring. The overall standard of the care provided is very excellent.
Very good lovely girls who take care of the resident.
Very, very happy with Life Care Plus. Thank you very much.