Submit a Review for Home Instead (Northampton)
4 Scirocco Close, Moulton Park Office Village, Northampton, NN3 6AP
View Full Details of Home Instead (Northampton)Latest Reviews for Home Instead (Northampton)
04 March 2025
I have used this service for the last 3 months and found it to be very good. The carers are all reliable, kind and sensible. Having the app is useful to see what is going on. The reports show a high level of compassion, to... and understanding. The admin staff have also been helpful, especially when plans have had to change at short notice.
19 February 2025
The people who attend are very good, helpful and kind.
12 February 2025
All the ladies who cared for my husband were very pleasant and we enjoyed meeting them. They were also willing and helpful.
10 January 2025
The standard of service is very good. I live 350 miles from Mum so am dependent on the girls for my eyes and ears and honest reporting which they do well. I wish I could write into the App too to help me message them, as I currently have to email the office.
19 December 2024
Extremely good, kind and helpful staff, always on time. Nothing is too much trouble. The girls go out of their way to anticipate, manage and adapt to everything. Very helpful and kind during the demise of my husband.
03 December 2024
I am having excellent care from two very nice ladies who are a pleasure to work with they are so kind caring and helpful.
13 November 2024
Absolutely fantastic service! We engaged with the Care Coordinator and her team last month and after several meetings/assessments and form filling my mum has started her care today. She called me to say how pleased and happy she was with the lovely carer. She showered, changed, had a coffee and got her bed made in 1 hour. In her words, she said she felt like a different woman and by 9 am was ready to go out. After many weeks of anxiety, mum can now relax and look forward to her day. Thank you, team, I am so pleased!
04 November 2024
I look forward each morning to having my carer. Each one is cheerful and the majority of them have a wonderful smile. All of them are efficient and treat me with dignity. Which I appreciate at my age - 96. I like learning about their families and activities.
01 November 2024
We chose Home Instead on the recommendation of a friend who had found the service to be extremely good. We have also been really happy with the service provided. A small team of carers visit and take such good care of my husband and offer me wonderful support. All of the carers are very friendly, caring and efficient and we feel very lucky to have such a professional and kind team supporting us to take care of my husband here at home.
27 September 2024
Caring and helpful. Wish it was a bit less expensive.
20 September 2024
I have been very impressed with the service Home Instead have provided. They are extremely professional and all the personnel I have dealt with have been great. Mum is very happy with her carers and they all carry out their tasks very well. Thank you to you all for all you have done so far.
17 September 2024
Home Instead Northampton has never left Mum down. They have been visiting for the past 4 years and Mum is more than happy! Any problems I make in need of support are always answered.
09 September 2024
The level of home care is excellent. The carer not only gets everything done but is a real friend to my mum and she looks forward to her visits. Literally, nothing is too much trouble. It's also reassuring that things are followed up by head office. The meeting with the m one of the staff was useful.
04 September 2024
I am very satisfied with the care Home Instead give me. The carers are kind and work efficiently. My family do not live near to me, it's a comfort for them to know I get a visit each day.
30 August 2024
My mum has three main carers that help her get up and go to bed. They all treat her with care and kindness to ensure she is happy and settled. Using Home Instead has freed up valuable time for me, as Mum's primary carer and I feel reassured that they are taking good care of her. Thank you!
27 August 2024
Happy with the care given over four and a half years from the Home Instead. We have been blessed to have continuity with the same familiar faces which has been essential to my husband's needs having had Alzheimer's and vascular dementia for 9 years.
23 August 2024
Home Instead looked after my mother in her own home for several years. They were fantastic. The staff were genuinely interested in her well-being. They washed her, showered once a week, sorted meals, washing up and washing. They were very organised and if anything g was running out, they would let you know in advance so you could do something about it. Mum got to the stage where she could not continue at home otherwise she would still be enjoying their help and company. Wholeheartedly recommend them.
15 August 2024
I am very pleased with the care. I receive each day. The carers are very kind and helpful.
14 May 2024
My father is receiving daily visits from his Home Instead team and they are so supportive and helpful. He wants to remain as independent as he can for as long as he can and their support enables him to do that. Their visits see to his needs but also provide good company for him and have helped restore his well-being after he had to move out of his home of many years. My family and I are very grateful to have their help.
30 April 2024
Home Instead are the reason my Dad is still able to live at home is his beloved bungalow. I'm an only child trying to hold down a full time job whilst trying to assist all my father's needs. Without Home Instead, he would have been in a full-time care home by now which would have been against his wishes. He wants to stay in his home until he gets carried out in a box, that's his words, not mine. We are doing everything we can to make that a reality. The care team are fantastic and deals with my father as a friend rather than a client. They look after all his needs including doing his shopping for him when I'm unable to do that. I thank the team for their continued support and for making my Dad's wishes come true. It can't be easy, as he is in mid-stage Dementia and has no comprehension of anything other than what the weather is like. Thank you, Home Instead for supporting me and my family. You make a huge difference to our lives and more importantly, my Dad's life.
Latest Reviews for Home Instead (Northampton)
04 March 2025
I have used this service for the last 3 months and found it to be very good. The carers are all reliable, kind and sensible. Having the app is useful to see what is going on. The reports show a high level of compassion, to... and understanding. The admin staff have also been helpful, especially when plans have had to change at short notice.
19 February 2025
The people who attend are very good, helpful and kind.
12 February 2025
All the ladies who cared for my husband were very pleasant and we enjoyed meeting them. They were also willing and helpful.
10 January 2025
The standard of service is very good. I live 350 miles from Mum so am dependent on the girls for my eyes and ears and honest reporting which they do well. I wish I could write into the App too to help me message them, as I currently have to email the office.
19 December 2024
Extremely good, kind and helpful staff, always on time. Nothing is too much trouble. The girls go out of their way to anticipate, manage and adapt to everything. Very helpful and kind during the demise of my husband.
03 December 2024
I am having excellent care from two very nice ladies who are a pleasure to work with they are so kind caring and helpful.
13 November 2024
Absolutely fantastic service! We engaged with the Care Coordinator and her team last month and after several meetings/assessments and form filling my mum has started her care today. She called me to say how pleased and happy she was with the lovely carer. She showered, changed, had a coffee and got her bed made in 1 hour. In her words, she said she felt like a different woman and by 9 am was ready to go out. After many weeks of anxiety, mum can now relax and look forward to her day. Thank you, team, I am so pleased!
04 November 2024
I look forward each morning to having my carer. Each one is cheerful and the majority of them have a wonderful smile. All of them are efficient and treat me with dignity. Which I appreciate at my age - 96. I like learning about their families and activities.
01 November 2024
We chose Home Instead on the recommendation of a friend who had found the service to be extremely good. We have also been really happy with the service provided. A small team of carers visit and take such good care of my husband and offer me wonderful support. All of the carers are very friendly, caring and efficient and we feel very lucky to have such a professional and kind team supporting us to take care of my husband here at home.
27 September 2024
Caring and helpful. Wish it was a bit less expensive.
20 September 2024
I have been very impressed with the service Home Instead have provided. They are extremely professional and all the personnel I have dealt with have been great. Mum is very happy with her carers and they all carry out their tasks very well. Thank you to you all for all you have done so far.
17 September 2024
Home Instead Northampton has never left Mum down. They have been visiting for the past 4 years and Mum is more than happy! Any problems I make in need of support are always answered.
09 September 2024
The level of home care is excellent. The carer not only gets everything done but is a real friend to my mum and she looks forward to her visits. Literally, nothing is too much trouble. It's also reassuring that things are followed up by head office. The meeting with the m one of the staff was useful.
04 September 2024
I am very satisfied with the care Home Instead give me. The carers are kind and work efficiently. My family do not live near to me, it's a comfort for them to know I get a visit each day.
30 August 2024
My mum has three main carers that help her get up and go to bed. They all treat her with care and kindness to ensure she is happy and settled. Using Home Instead has freed up valuable time for me, as Mum's primary carer and I feel reassured that they are taking good care of her. Thank you!
27 August 2024
Happy with the care given over four and a half years from the Home Instead. We have been blessed to have continuity with the same familiar faces which has been essential to my husband's needs having had Alzheimer's and vascular dementia for 9 years.
23 August 2024
Home Instead looked after my mother in her own home for several years. They were fantastic. The staff were genuinely interested in her well-being. They washed her, showered once a week, sorted meals, washing up and washing. They were very organised and if anything g was running out, they would let you know in advance so you could do something about it. Mum got to the stage where she could not continue at home otherwise she would still be enjoying their help and company. Wholeheartedly recommend them.
15 August 2024
I am very pleased with the care. I receive each day. The carers are very kind and helpful.
14 May 2024
My father is receiving daily visits from his Home Instead team and they are so supportive and helpful. He wants to remain as independent as he can for as long as he can and their support enables him to do that. Their visits see to his needs but also provide good company for him and have helped restore his well-being after he had to move out of his home of many years. My family and I are very grateful to have their help.
30 April 2024
Home Instead are the reason my Dad is still able to live at home is his beloved bungalow. I'm an only child trying to hold down a full time job whilst trying to assist all my father's needs. Without Home Instead, he would have been in a full-time care home by now which would have been against his wishes. He wants to stay in his home until he gets carried out in a box, that's his words, not mine. We are doing everything we can to make that a reality. The care team are fantastic and deals with my father as a friend rather than a client. They look after all his needs including doing his shopping for him when I'm unable to do that. I thank the team for their continued support and for making my Dad's wishes come true. It can't be easy, as he is in mid-stage Dementia and has no comprehension of anything other than what the weather is like. Thank you, Home Instead for supporting me and my family. You make a huge difference to our lives and more importantly, my Dad's life.