Submit a Review for Bridgewater Care Ltd
King George`s Pavilion, Peter Grant Way, Ferndown, BH22 9EN
View Full Details of Bridgewater Care LtdLatest Reviews for Bridgewater Care Ltd
19 December 2024
I thoroughly recommend Bridgewater Care. I was in the position where I was near to having a breakdown with looking after my mum, who had lived with me and my husband for three and a half years. I rang Bridgewater Care and despite the short notice, they sent two carers round later the same day. I have since had carers provided by them for Mum and they are excellent. I can honestly say that they have made a huge difference to my well-being and without them, I couldn't have managed. A very professional and reliable company with excellent staff.
29 October 2024
Very kind and considerate, personal care requirements well provided for in a very professional manner, couldn't have wished for better. Dad appreciated the care, conversation and kindness. Staff could do with basil cooking skills as this was the only issue we had however all staff are very willing. Office staff are always happy to assist and very approachable and helpful.
22 May 2024
I was very satisfied with the service I received. All the staff at Bridgewtare Care are friendly and respectful. I would recommend the company.
26 April 2024
Bridgewater Care provide daily home care visits to my Mum. The level of care is outstanding and carers continually go above and beyond, they are discreet and compassionate and nothing is too much trouble. I receive a weekly rota in advance and carers and times very rarely change, generally, Mum has visits from the same 3-4 carers and has built up a wonderful rapport with them. I can access carers' notes about Mum's visits and it’s nice to see what Mum has had to eat and what the carers have chatted about. Mum doesn’t regard them as carers but as friends, they spend time reminiscing and help to keep her stimulated. Any concerns are always dealt with immediately and management are always available, even if it’s just to put my mind at rest. Bridgewater Care are highly recommended by myself and I have continually sung their praises.
26 April 2024
The standard of care provided by Bridgewater Care for my aunt was excellent. All carers were kind and friendly and treated her with respect and much care. My aunt looked forward to her daily visits and enjoyed chatting with the ladies.
18 April 2024
Bridgewater Care provided a twice-daily service for my mother from mid-2023 until her fall in December 2023. The service they provided was excellent, and nothing was too much trouble. My contact in their management team was one staff member who was immensely helpful, even coming up with a scheme to take Mum out once a week for a coffee at a garden centre or similar, which she enjoyed very much. Had Mum not fallen and broken her pelvis, she would still be at home and cared for by Bridgewater Carers, however, she is now in full-time care, and is very happy there.
02 February 2024
Very happy with the care given. All members of staff are extremely helpful.
04 October 2023
Every single carer went above what was expected. Always cheerful, they helped not just Mum but us as well. They remembered what Mum had told them and continued conversations on their next visit. Mum would laugh and joke and ask about them all. From being on the phone 24/7, answering our need for advice as Mum became more unwell we were treated as though we were their only clients. We had regular carers assigned to us which meant Mum felt relaxed and comfortable in their care at home. Regularly review offered alternatives to help i.e. medical deliveries in daily pods. Major care issues received immediate attention with Mum's well-being and comfort prioritised, but Bridgewater Care paid attention to little things to make her (and our) life easier. Mum was treated with dignity, respect and kindness. She was never rushed. She loved that they styled her hair daily and dressed her to look her best. They encouraged her mobility to help with initial recovery, whilst balancing bad days with letting her know it was okay to rest. She was made to feel as though she was the only person in their care. Bridgewater put the care in caring.
02 October 2023
When my dad died unexpectedly, Bridgewater Care jumped in at short notice to help my mum when others could not accommodate us. As her care needs increased, they quickly and efficiently added extra visits and were always so accommodating when unexpected events caused a change of plan. As the sole family carer, I very much appreciated the times they contacted places for me and helped set things up. I would definitely recommend them to anyone needing friendly, efficient and flexible care.
29 September 2023
The staff at Bridgewater Care have gone above and beyond to support Dad living at home. Dad has some challenging behaviour at times and this has been handled with kindness and care by all of the staff. The senior members of staff and managers have kept us informed and have liaised regularly with Dad’s GP to ensure he remains in the best health possible. All staff are extremely professional, caring and supportive. They have been a pleasure to work with.
20 May 2023
My association with Bridgewater Care Ltd started over a year ago and has developed from a carer twice each week to every weekday. I have found everyone to be caring and helpful in many ways, showing their thoughtfulness, particularly as I am living on my own now. They are a company to be highly recommended.
14 May 2023
We have found Bridgewater Care staff to be competent and cheerful with unending patience. If required they have gone out of their way to cater for unexpected care needs, often at short notice. I highly recommend them.
10 May 2023
All the carers that I have experienced are very pleasant and chatty, but occasionally I have to remind them of things they have omitted, like washing the back of my legs and around my midriff (I always wash my private parts myself). Some are more thorough than others, but usually, I have to clean the wash basin afterwards and rearrange the bathroom, Hanging my dressing gown and flannels using the loops instead of any old how.
08 May 2023
All staff are extremely good.
03 May 2023
The carers are friendly, helpful and supportive and I am very pleased with the service I have received. I have found the service to be reliable and flexible and responsive to changing circumstances.
03 May 2023
Excellent, caring team of staff who treat their client with genuine compassion and go that extra mile to help when crisis gets in the way- for example, hospital admissions and discharge which result in different client requirements. Flexible service provided when possible, easy to contact and access to the electronic system provided gives me the ability to monitor care and needs.
03 May 2023
Bridgewater is an efficient and caring provider compared to others who offer similar services. A good example of a business that actually achieves its promises on a daily basis.
12 April 2023
Bridgewater Care have been looking after both my aunties for the last three years and they have been fantastic. Always treated both my aunts with respect and dignity. Nothing was ever too much trouble. They are always there to talk to if you have any concerns with a family member and they help you to make the best decision to do what's right for each client as both my aunts were very different. They help with all aspects of care also speaking to the doctor when needed, always keeping ahead of any medical problems before they got too big, so as to avoid any hospital visits. The best thing was the peace of mind my sister and I had knowing that our aunties were getting excellent care and they were able to stay in their own homes. Extremely grateful and can't thank them enough. Would definitely rate them outstanding!
08 March 2023
Bridgewater Care was outstanding. Everyone from Bridgewater who helped to arrange and provide care for my mother was highly professional and paid attention to the smallest details. My mother felt comfortable and very looked after whilst in their care.
14 November 2022
Bridgewater Care Ltd provided home care for my mum for over three years. The quality of care and attention to detail was first class. The carers and office support staff were all amazing and nothing too much trouble. They all treated mum with respect and dignity right to the end and we don't know what we would have done without them.
Latest Reviews for Bridgewater Care Ltd
19 December 2024
I thoroughly recommend Bridgewater Care. I was in the position where I was near to having a breakdown with looking after my mum, who had lived with me and my husband for three and a half years. I rang Bridgewater Care and despite the short notice, they sent two carers round later the same day. I have since had carers provided by them for Mum and they are excellent. I can honestly say that they have made a huge difference to my well-being and without them, I couldn't have managed. A very professional and reliable company with excellent staff.
29 October 2024
Very kind and considerate, personal care requirements well provided for in a very professional manner, couldn't have wished for better. Dad appreciated the care, conversation and kindness. Staff could do with basil cooking skills as this was the only issue we had however all staff are very willing. Office staff are always happy to assist and very approachable and helpful.
22 May 2024
I was very satisfied with the service I received. All the staff at Bridgewtare Care are friendly and respectful. I would recommend the company.
26 April 2024
Bridgewater Care provide daily home care visits to my Mum. The level of care is outstanding and carers continually go above and beyond, they are discreet and compassionate and nothing is too much trouble. I receive a weekly rota in advance and carers and times very rarely change, generally, Mum has visits from the same 3-4 carers and has built up a wonderful rapport with them. I can access carers' notes about Mum's visits and it’s nice to see what Mum has had to eat and what the carers have chatted about. Mum doesn’t regard them as carers but as friends, they spend time reminiscing and help to keep her stimulated. Any concerns are always dealt with immediately and management are always available, even if it’s just to put my mind at rest. Bridgewater Care are highly recommended by myself and I have continually sung their praises.
26 April 2024
The standard of care provided by Bridgewater Care for my aunt was excellent. All carers were kind and friendly and treated her with respect and much care. My aunt looked forward to her daily visits and enjoyed chatting with the ladies.
18 April 2024
Bridgewater Care provided a twice-daily service for my mother from mid-2023 until her fall in December 2023. The service they provided was excellent, and nothing was too much trouble. My contact in their management team was one staff member who was immensely helpful, even coming up with a scheme to take Mum out once a week for a coffee at a garden centre or similar, which she enjoyed very much. Had Mum not fallen and broken her pelvis, she would still be at home and cared for by Bridgewater Carers, however, she is now in full-time care, and is very happy there.
02 February 2024
Very happy with the care given. All members of staff are extremely helpful.
04 October 2023
Every single carer went above what was expected. Always cheerful, they helped not just Mum but us as well. They remembered what Mum had told them and continued conversations on their next visit. Mum would laugh and joke and ask about them all. From being on the phone 24/7, answering our need for advice as Mum became more unwell we were treated as though we were their only clients. We had regular carers assigned to us which meant Mum felt relaxed and comfortable in their care at home. Regularly review offered alternatives to help i.e. medical deliveries in daily pods. Major care issues received immediate attention with Mum's well-being and comfort prioritised, but Bridgewater Care paid attention to little things to make her (and our) life easier. Mum was treated with dignity, respect and kindness. She was never rushed. She loved that they styled her hair daily and dressed her to look her best. They encouraged her mobility to help with initial recovery, whilst balancing bad days with letting her know it was okay to rest. She was made to feel as though she was the only person in their care. Bridgewater put the care in caring.
02 October 2023
When my dad died unexpectedly, Bridgewater Care jumped in at short notice to help my mum when others could not accommodate us. As her care needs increased, they quickly and efficiently added extra visits and were always so accommodating when unexpected events caused a change of plan. As the sole family carer, I very much appreciated the times they contacted places for me and helped set things up. I would definitely recommend them to anyone needing friendly, efficient and flexible care.
29 September 2023
The staff at Bridgewater Care have gone above and beyond to support Dad living at home. Dad has some challenging behaviour at times and this has been handled with kindness and care by all of the staff. The senior members of staff and managers have kept us informed and have liaised regularly with Dad’s GP to ensure he remains in the best health possible. All staff are extremely professional, caring and supportive. They have been a pleasure to work with.
20 May 2023
My association with Bridgewater Care Ltd started over a year ago and has developed from a carer twice each week to every weekday. I have found everyone to be caring and helpful in many ways, showing their thoughtfulness, particularly as I am living on my own now. They are a company to be highly recommended.
14 May 2023
We have found Bridgewater Care staff to be competent and cheerful with unending patience. If required they have gone out of their way to cater for unexpected care needs, often at short notice. I highly recommend them.
10 May 2023
All the carers that I have experienced are very pleasant and chatty, but occasionally I have to remind them of things they have omitted, like washing the back of my legs and around my midriff (I always wash my private parts myself). Some are more thorough than others, but usually, I have to clean the wash basin afterwards and rearrange the bathroom, Hanging my dressing gown and flannels using the loops instead of any old how.
08 May 2023
All staff are extremely good.
03 May 2023
The carers are friendly, helpful and supportive and I am very pleased with the service I have received. I have found the service to be reliable and flexible and responsive to changing circumstances.
03 May 2023
Excellent, caring team of staff who treat their client with genuine compassion and go that extra mile to help when crisis gets in the way- for example, hospital admissions and discharge which result in different client requirements. Flexible service provided when possible, easy to contact and access to the electronic system provided gives me the ability to monitor care and needs.
03 May 2023
Bridgewater is an efficient and caring provider compared to others who offer similar services. A good example of a business that actually achieves its promises on a daily basis.
12 April 2023
Bridgewater Care have been looking after both my aunties for the last three years and they have been fantastic. Always treated both my aunts with respect and dignity. Nothing was ever too much trouble. They are always there to talk to if you have any concerns with a family member and they help you to make the best decision to do what's right for each client as both my aunts were very different. They help with all aspects of care also speaking to the doctor when needed, always keeping ahead of any medical problems before they got too big, so as to avoid any hospital visits. The best thing was the peace of mind my sister and I had knowing that our aunties were getting excellent care and they were able to stay in their own homes. Extremely grateful and can't thank them enough. Would definitely rate them outstanding!
08 March 2023
Bridgewater Care was outstanding. Everyone from Bridgewater who helped to arrange and provide care for my mother was highly professional and paid attention to the smallest details. My mother felt comfortable and very looked after whilst in their care.
14 November 2022
Bridgewater Care Ltd provided home care for my mum for over three years. The quality of care and attention to detail was first class. The carers and office support staff were all amazing and nothing too much trouble. They all treated mum with respect and dignity right to the end and we don't know what we would have done without them.