Submit a Review for Melody Care Aldershot
140-142 Ash Road, Aldershot, GU12 4ES
View Full Details of Melody Care AldershotLatest Reviews for Melody Care Aldershot
21 March 2025
My Dad had secondary bone cancer and wanted to spend what little time he had left in his own home surrounded by family, which I believe was only made possible due to the Melody Care team. The hospital were trying to discharge him before a special bed had even been delivered, thankfully a manager from Melody Care called the company and got it delivered the same day! She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us. It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation. When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it. Thank you again for taking such great care of Dad.
21 March 2025
I am impressed with the care shown to my mother. The carers take time with her and ensure her needs are met. They keep me informed about her care. They also take the time to chat with my father and address his concerns.
21 March 2025
I am very happy with the service; the staff are all very caring. Melody Carers come four times per day; they are all lovely and helpful which makes me feel good. They do their best to rise to the challenge of staggering their visits evenly throughout the day. There is always a Duty Senior on call available for any queries which is helpful.
18 March 2025
Overall, I am happy with the service Melody Care provide. More importantly our mum is happy. She likes the carers and it seems they like mum. The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the support we need.
07 March 2025
Really pleased with Dad's care. All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive. I would definitely recommend using Melody Care.
05 February 2025
I could sing about how amazing the carers are. They don't only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.
16 January 2025
As a 'first-time' user we were impressed and delighted with all the carers who were bright, cheery souls who were efficient and supportive.
06 November 2024
Melody Care are the best care company I have ever had. The staff are brilliant, easy to talk to, kind, friendly and patient with me. They have made me feel at ease and I finally feel settled with the carers. The manager is the best and caring manager and will go out of her way to ensure that her clients are happy. Thank you Melody Care!
04 September 2024
Having experience as you go, learning to care for your spouse is very debilitating. Melody Care Home have helped me tremendously in their full support. They are local, trained carers. Have the passion for their job and support you with your spouse in coming to terms with their dementia. I congratulate them on their dedication.
08 March 2023
Melody Care helped care for my mum who had a rare type of dementia that literally took everything a person should be able to do for themselves from her. They treated her with love, dignity and respect. All the staff went the extra mile and always with a smile. We don't know how we would have coped without them. They were also brilliant with my dad as he was mum's 24-hour 7-day carer and made the several daily visits to mum and dad's, enjoyable and helpful rather than intrusive. They even spoiled the family dog with the odd treat! We would highly recommend Melody Care in Aldershot for anyone's care needs.
01 July 2022
Melody Care are always very kind, considerate, patient and very professional when looking after my husband. It doesn't matter how busy they are, they always have time to talk to him and put him at ease whenever necessary.
06 June 2022
Pleasant and friendly staff adhere to PPE, always chat to me and my wife and treat her with respect. Timings and tasks are adhered to but weekly sheets do not tally to staff who arrive. We are very happy with the care and service we receive. Always helpful with queries or time swaps if they arrive.
10 May 2022
Always professional, happy and helpful Melody Care has helped take the weight off our shoulders and given us support that we as a family are so very grateful for. Melody Care Aldershot are happy to listen and arrange appropriate friendly care and support. Also delivering very helpful ongoing guidance, support and advice.
24 June 2021
The service I receive is very helpful and dealt with very professionally and with dignity.
Latest Reviews for Melody Care Aldershot
21 March 2025
My Dad had secondary bone cancer and wanted to spend what little time he had left in his own home surrounded by family, which I believe was only made possible due to the Melody Care team. The hospital were trying to discharge him before a special bed had even been delivered, thankfully a manager from Melody Care called the company and got it delivered the same day! She organised a live in carer, extra daily visits to help move and clean him and even a waking night carer to help Dad cope with the night terrors he was having. She also liaised with the District nurses and a hospice care when required, all whilst keeping us updated 24/7 via the WhatsApp group she created for us. It was made very clear that the team were always there for us which gave us peace of mind during a terrible situation. When my Dad passed, the team came straight to his home, gave him a dignity wash and dressed him for us, they also spoke to him whilst doing it. Thank you again for taking such great care of Dad.
21 March 2025
I am impressed with the care shown to my mother. The carers take time with her and ensure her needs are met. They keep me informed about her care. They also take the time to chat with my father and address his concerns.
21 March 2025
I am very happy with the service; the staff are all very caring. Melody Carers come four times per day; they are all lovely and helpful which makes me feel good. They do their best to rise to the challenge of staggering their visits evenly throughout the day. There is always a Duty Senior on call available for any queries which is helpful.
18 March 2025
Overall, I am happy with the service Melody Care provide. More importantly our mum is happy. She likes the carers and it seems they like mum. The communication between us is good and I know if there are any concerns going forward, we would resolve them and that brings a sense of relief. They are the support we need.
07 March 2025
Really pleased with Dad's care. All the staff are friendly, caring and helpful. My experience, from walking in the office to asking for advice to the care my dad received has been nothing but positive. I would definitely recommend using Melody Care.
05 February 2025
I could sing about how amazing the carers are. They don't only just do their job, but they really do give some love and really listen to our loved ones. My grandparents, who are deaf, kept messaging me about how carers are so keen on learning sign languages so they can communicate with my grandparents and to include them. They really do adore the carers and felt like they were their friends. The staff also made sure I was included. They set up WhatsApp so we could all communicate together. Of course, we all get little delays and a bit of waiting times, but the team have always been responsive and always done their job brilliantly. They really deserve some praise and kindness from everyone and I would definitely recommend Melody Care to whoever I know that may need carers.
16 January 2025
As a 'first-time' user we were impressed and delighted with all the carers who were bright, cheery souls who were efficient and supportive.
06 November 2024
Melody Care are the best care company I have ever had. The staff are brilliant, easy to talk to, kind, friendly and patient with me. They have made me feel at ease and I finally feel settled with the carers. The manager is the best and caring manager and will go out of her way to ensure that her clients are happy. Thank you Melody Care!
04 September 2024
Having experience as you go, learning to care for your spouse is very debilitating. Melody Care Home have helped me tremendously in their full support. They are local, trained carers. Have the passion for their job and support you with your spouse in coming to terms with their dementia. I congratulate them on their dedication.
08 March 2023
Melody Care helped care for my mum who had a rare type of dementia that literally took everything a person should be able to do for themselves from her. They treated her with love, dignity and respect. All the staff went the extra mile and always with a smile. We don't know how we would have coped without them. They were also brilliant with my dad as he was mum's 24-hour 7-day carer and made the several daily visits to mum and dad's, enjoyable and helpful rather than intrusive. They even spoiled the family dog with the odd treat! We would highly recommend Melody Care in Aldershot for anyone's care needs.
01 July 2022
Melody Care are always very kind, considerate, patient and very professional when looking after my husband. It doesn't matter how busy they are, they always have time to talk to him and put him at ease whenever necessary.
06 June 2022
Pleasant and friendly staff adhere to PPE, always chat to me and my wife and treat her with respect. Timings and tasks are adhered to but weekly sheets do not tally to staff who arrive. We are very happy with the care and service we receive. Always helpful with queries or time swaps if they arrive.
10 May 2022
Always professional, happy and helpful Melody Care has helped take the weight off our shoulders and given us support that we as a family are so very grateful for. Melody Care Aldershot are happy to listen and arrange appropriate friendly care and support. Also delivering very helpful ongoing guidance, support and advice.
24 June 2021
The service I receive is very helpful and dealt with very professionally and with dignity.