Submit a Review for MM Care Services Ltd
32 Friar Gate, Derby, DE1 1BX
View Full Details of MM Care Services LtdLatest Reviews for MM Care Services Ltd
17 June 2024
There are no words to express our gratitude for all the care and attention every member of staff gave my mother during her final few months. Day and night we could not have asked for better care. My Mum soon got to know the carers and grew very attached to some which helped me have peace of mind. In the earlier weeks before she became bedridden she had lots of happy conversations and laughter. There was nothing they would not do for her. I can not speak highly enough of MM Care Services and would not hesitate to recommend them.
17 June 2024
MM Care Services have provided my mum with great care. We as a family were really happy with the carers and how the management team helped us as a family. We would definitely recommend MM Care Services to others. Good communication, good care, friendly and kind.
11 September 2023
My wife was at home for two weeks until her passing. MM care services were used to look after my wife. A senior member of staff visited to explain what services they would provide and left us with a very useful brochure. My wife had four visits per day and the carers helped with washing, dressing, feeding, medication and and other services required. Two members attended each time and they provided an excellent service. The outstanding thing was the care they showed to my wife. I was so pleased to have their support and were always very cooperative. I am pleased to offer my appreciation for what they did during my wife’s last two weeks. Thank you so much.
31 August 2023
This was an incredibly difficult time made possible with care provided by MM Care Services and other support providers. MM Care provided, by far, the most support both day and night. The care my mother received was utterly professional and personal. Communication and consideration were second to none. I would like to thank the whole team from the bottom of my heart.
25 July 2023
MM Care looked after my friend extremely well over many nights over many weeks. The staff always left me a note as to how things were overnight. I appreciated this very much. I met two ladies the evening before my friend died. Lovely ladies. One of them was with my friend when she passed away and rang me very quickly so I could go down to be with them. I shall always be very grateful that she was there with her when the final moment came. We were together until the Rapid Response nurses and the funeral directors came. She was a good comfort to me. My dealings with the manager were always appreciated. They were always so kind and efficient with me each morning I rang in to book a night sitting. Towards the end of my friend's life, I was contacting them in the evening too to inform them how she was that evening. Always very supportive to me and nothing was ever any trouble. We were so very lucky to work with such a caring company. I shall forever be very grateful.
05 June 2023
I cannot recommend MM Care highly enough. All the team that helped to coordinate the care and look after Mum were fantastic. Thank you for caring for my wonderful mum during the last few weeks of her life in such a dignified and thoughtful way. One lady came to do the night sits and was always so lovely with Mum and the family; it was a comfort to have her through the night. We always felt reassured when we knew she was on the night sit. Thank you.
12 December 2022
I cannot speak any higher of the lady that owns MM Care services ltd. If she was a stick of rock she would have the words caring and compassionate all the way through her. She listens to you, which is a skill on its own. She will frequently check how things are going or if there is any other way you feel that would help. I always appreciated her opinion/advice when I asked for it. Her staff starting with the lady who answered my first phone call to the care staff who came in to look after my very poorly husband was of the highest standard from the moment they came to the moment they left our home. Although it may have only been a relatively short time, they got to know my husband and me I know how much he appreciated the time and care they spent on him. For myself what a relief to have such people around us, especially during his last weeks who treated him with such gentle respectful care. I will always be so very grateful to all of them and will never forget them.
24 November 2022
Very professional company, empathetic and understanding, very supportive and accommodating to the needs of my mother over the past 2 months. Would highly recommend this company if they are deciding on a care company, we had the best worker in a lady who not only looked after my mum with care and love during very difficult times but she supported the family too, not very often do you get the personal touch with such companies, but MM and their staff (in particular the lady who supported us) went above and beyond. The family are truly grateful for the sensitivity, care and love shown to my mother. Thank you.
15 March 2022
Professional from the outset, this enabled me to feel very confident about the care that was to be provided. All this of course would mean very little if the person providing the care had been unsuitable. This was definitely not the case, my mum was attended to extremely well, all her basic needs were met with compassion. My mum liked her carer and trusted her. The service provided enabled my mum to end her life in her own home and with dignity.
25 January 2022
Staff are extremely friendly and efficient. They took care of my mum very well before my mum needed full-time care. Very flexible, there were many occasions when we as a family needed extra assistance and MM did everything possible to accommodate us. Would highly recommend.
08 November 2021
MM Care Services was appointed to us by social services for my dad. I speak not only for myself but also on behalf of my sisters on how thankful we were to get them. They treated my dad (and Mum) with dignity and respect at all times. They were always punctual and attentive and without them, we would’ve been lost. We were so glad that they looked after my dad all the way through and we didn’t have to change carers. I would have no hesitation in recommending this company and their wonderful staff.
02 November 2021
Outstanding care, understanding and flexibility. Thank you for helping care for my dad during his last four months. Consistently reliable and experienced in providing a home to home care. I would not hesitate to recommend you for care roles. Well-led and managed organisation, they went above and beyond.
26 October 2021
Excellent care and the staff listened to both client and family member. Service was very good and the staff friendly and reliable. Management was easy to contact and overall it was a very good service.
26 October 2020
We were very grateful to put our relative's care in the hands of such a caring, kind, trustworthy, and professional care team. We can greatly recommend this company, and on behalf of my relative and myself, we are very thankful for all their marvellous work.
07 October 2020
From the start, you demonstrated a caring, professional approach. Throughout the weeks that the ladies visited Mum, we could not find fault with anything. The ladies were all patient, caring and understanding of Mum’s needs, and I could see that Mum was happy and content in their company. Every visit they came with a smile and a cheery disposition and were excellent ambassadors for the company. I also looked forward to seeing them and found them easy to connect with.
21 May 2020
My brother was cared for by the manager and her team for several weeks before his death. He was treated with dignity, respect and the utmost care and compassion at all times. Gentleness and kindness were always displayed by these lovely carers. His partner and I cannot thank them enough for their help during the most difficult and saddest of times.
09 April 2020
For the 6 weeks, we had mum at home before she died, we were lucky to have had a wonderful caring and devoted team involved in her care. Every single person we came into contact with was amazing. It was a well run and organised service, nothing was too much trouble and it always felt that mum was a priority. Communication was second to none. Thank you so much for helping making mums last few weeks so comfortable and assisting us at such a difficult time. Please keep up the good work.
18 March 2020
I felt that I should get in touch following the recent care for our dear friend who sadly lost his life at home on February 23rd 2020. My husband and I cannot thank the care manager and all of the staff that helped with the care over the last few months enough and without your wonderful friendly and caring staff, our friend would not have been able to fulfil his wish, which was to stay at home until the very end. Your care manager kept us well informed and went the extra mile, by means of communicating and arranging night cover when other services were not available. From the day shifts, often 4 times a day, to the night sittings, we are eternally grateful for the services that you provided. Thank you very much.
Latest Reviews for MM Care Services Ltd
17 June 2024
There are no words to express our gratitude for all the care and attention every member of staff gave my mother during her final few months. Day and night we could not have asked for better care. My Mum soon got to know the carers and grew very attached to some which helped me have peace of mind. In the earlier weeks before she became bedridden she had lots of happy conversations and laughter. There was nothing they would not do for her. I can not speak highly enough of MM Care Services and would not hesitate to recommend them.
17 June 2024
MM Care Services have provided my mum with great care. We as a family were really happy with the carers and how the management team helped us as a family. We would definitely recommend MM Care Services to others. Good communication, good care, friendly and kind.
11 September 2023
My wife was at home for two weeks until her passing. MM care services were used to look after my wife. A senior member of staff visited to explain what services they would provide and left us with a very useful brochure. My wife had four visits per day and the carers helped with washing, dressing, feeding, medication and and other services required. Two members attended each time and they provided an excellent service. The outstanding thing was the care they showed to my wife. I was so pleased to have their support and were always very cooperative. I am pleased to offer my appreciation for what they did during my wife’s last two weeks. Thank you so much.
31 August 2023
This was an incredibly difficult time made possible with care provided by MM Care Services and other support providers. MM Care provided, by far, the most support both day and night. The care my mother received was utterly professional and personal. Communication and consideration were second to none. I would like to thank the whole team from the bottom of my heart.
25 July 2023
MM Care looked after my friend extremely well over many nights over many weeks. The staff always left me a note as to how things were overnight. I appreciated this very much. I met two ladies the evening before my friend died. Lovely ladies. One of them was with my friend when she passed away and rang me very quickly so I could go down to be with them. I shall always be very grateful that she was there with her when the final moment came. We were together until the Rapid Response nurses and the funeral directors came. She was a good comfort to me. My dealings with the manager were always appreciated. They were always so kind and efficient with me each morning I rang in to book a night sitting. Towards the end of my friend's life, I was contacting them in the evening too to inform them how she was that evening. Always very supportive to me and nothing was ever any trouble. We were so very lucky to work with such a caring company. I shall forever be very grateful.
05 June 2023
I cannot recommend MM Care highly enough. All the team that helped to coordinate the care and look after Mum were fantastic. Thank you for caring for my wonderful mum during the last few weeks of her life in such a dignified and thoughtful way. One lady came to do the night sits and was always so lovely with Mum and the family; it was a comfort to have her through the night. We always felt reassured when we knew she was on the night sit. Thank you.
12 December 2022
I cannot speak any higher of the lady that owns MM Care services ltd. If she was a stick of rock she would have the words caring and compassionate all the way through her. She listens to you, which is a skill on its own. She will frequently check how things are going or if there is any other way you feel that would help. I always appreciated her opinion/advice when I asked for it. Her staff starting with the lady who answered my first phone call to the care staff who came in to look after my very poorly husband was of the highest standard from the moment they came to the moment they left our home. Although it may have only been a relatively short time, they got to know my husband and me I know how much he appreciated the time and care they spent on him. For myself what a relief to have such people around us, especially during his last weeks who treated him with such gentle respectful care. I will always be so very grateful to all of them and will never forget them.
24 November 2022
Very professional company, empathetic and understanding, very supportive and accommodating to the needs of my mother over the past 2 months. Would highly recommend this company if they are deciding on a care company, we had the best worker in a lady who not only looked after my mum with care and love during very difficult times but she supported the family too, not very often do you get the personal touch with such companies, but MM and their staff (in particular the lady who supported us) went above and beyond. The family are truly grateful for the sensitivity, care and love shown to my mother. Thank you.
15 March 2022
Professional from the outset, this enabled me to feel very confident about the care that was to be provided. All this of course would mean very little if the person providing the care had been unsuitable. This was definitely not the case, my mum was attended to extremely well, all her basic needs were met with compassion. My mum liked her carer and trusted her. The service provided enabled my mum to end her life in her own home and with dignity.
25 January 2022
Staff are extremely friendly and efficient. They took care of my mum very well before my mum needed full-time care. Very flexible, there were many occasions when we as a family needed extra assistance and MM did everything possible to accommodate us. Would highly recommend.
08 November 2021
MM Care Services was appointed to us by social services for my dad. I speak not only for myself but also on behalf of my sisters on how thankful we were to get them. They treated my dad (and Mum) with dignity and respect at all times. They were always punctual and attentive and without them, we would’ve been lost. We were so glad that they looked after my dad all the way through and we didn’t have to change carers. I would have no hesitation in recommending this company and their wonderful staff.
02 November 2021
Outstanding care, understanding and flexibility. Thank you for helping care for my dad during his last four months. Consistently reliable and experienced in providing a home to home care. I would not hesitate to recommend you for care roles. Well-led and managed organisation, they went above and beyond.
26 October 2021
Excellent care and the staff listened to both client and family member. Service was very good and the staff friendly and reliable. Management was easy to contact and overall it was a very good service.
26 October 2020
We were very grateful to put our relative's care in the hands of such a caring, kind, trustworthy, and professional care team. We can greatly recommend this company, and on behalf of my relative and myself, we are very thankful for all their marvellous work.
07 October 2020
From the start, you demonstrated a caring, professional approach. Throughout the weeks that the ladies visited Mum, we could not find fault with anything. The ladies were all patient, caring and understanding of Mum’s needs, and I could see that Mum was happy and content in their company. Every visit they came with a smile and a cheery disposition and were excellent ambassadors for the company. I also looked forward to seeing them and found them easy to connect with.
21 May 2020
My brother was cared for by the manager and her team for several weeks before his death. He was treated with dignity, respect and the utmost care and compassion at all times. Gentleness and kindness were always displayed by these lovely carers. His partner and I cannot thank them enough for their help during the most difficult and saddest of times.
09 April 2020
For the 6 weeks, we had mum at home before she died, we were lucky to have had a wonderful caring and devoted team involved in her care. Every single person we came into contact with was amazing. It was a well run and organised service, nothing was too much trouble and it always felt that mum was a priority. Communication was second to none. Thank you so much for helping making mums last few weeks so comfortable and assisting us at such a difficult time. Please keep up the good work.
18 March 2020
I felt that I should get in touch following the recent care for our dear friend who sadly lost his life at home on February 23rd 2020. My husband and I cannot thank the care manager and all of the staff that helped with the care over the last few months enough and without your wonderful friendly and caring staff, our friend would not have been able to fulfil his wish, which was to stay at home until the very end. Your care manager kept us well informed and went the extra mile, by means of communicating and arranging night cover when other services were not available. From the day shifts, often 4 times a day, to the night sittings, we are eternally grateful for the services that you provided. Thank you very much.