Submit a Review for MyCare Home Services Ltd
Brook House, 54a Cowley Mill Road, Uxbridge, UB8 2QE
View Full Details of MyCare Home Services LtdLatest Reviews for MyCare Home Services Ltd
25 March 2025
My nan has been a client since December of 2023. I can't say enough how lovely the staff and carers have been to her. Many of her carers go above and beyond to make sure that she has the best experience possible. Everyone is polite and considerate. Anytime an issue has come up, the situation has always been corrected promptly. Communication is excellent. My nan has never been comfortable with strangers in her home, but many of the carers she has , have become like friends to her. It's comforting to know how at ease most of the girls make her feel. She looks forward to her favourites every time she is going to see them. You can't go wrong with this company. You can expect high standards of care and kindness with thus company.
17 December 2024
The MyCareHome team provided a daily service to my late father who suffered from Alzheimer's. Their service was first class, enabling my father to enjoy his final year in his house before moving to a Care Home. Their service was second to none and is one that I would highly recommend.
17 December 2024
MyCare Home Services made a daily visit to my father for nearly 4 years. Their staff helped him to retain his independence in his own home. His carers were kind and courteous and undertook a number of tasks which he would have found increasingly difficult as he got older. They helped him by keeping his flat clean and tidy, preparing his breakfast, washing up, making his bed and maintaining good standards of hygiene in the kitchen and bathroom. They also provided companionship each day and also kept me informed if they had any concerns about his welfare. Dad appreciated the support that they gave him and I was very pleased that he had such good care from them all. Overall I would definitely recommend MyCare Home Services to any potential new clients.
01 May 2024
The staff are very caring with Mum and work hard to put her at ease with her confusion. Management are great at communicating with me. I appreciate the help the carers provide and the care they give to Mum.
01 May 2024
Having had MyCare Home Services (MCHS) for over a year for my 94-year-old mum who lives with us, I can summarise our experience as 'Exceptional care and compassion.' This care agency has been a game-changer, providing not only essential services but also restoring the precious mum-daughter relationship I cherished. The MCHS team, from the owners to the carers, excels in service, compassion, and dedication, making managing my mum's evolving needs much easier. Their professionalism and respect stand out, consistently upholding her dignity. For us, MCHS is more than just a provider; they are a pillar of support and relief, giving both my mum and our family peace of mind and a sense of freedom. In conclusion, if you’re seeking a care company that truly prioritizes the well-being and dignity of its clients, MCHS is the embodiment of such a commitment. They’ve been a lifeline for us, and I am profoundly grateful for the difference they've made in our lives. Thank you MyCare Home Services.
29 April 2024
Carers greet us smiling, not only me but also my husband. I feel I can talk with them about anything. Management team are always helping, I can pick up the phone anytime and find them more than willing to help. I would have no hesitation to recommend them.
29 April 2024
Fabulous communication and will accommodate requests at the last minute, if possible. The carers are really lovely and treat my dad with compassion and dignity. On occasion, we have requested extra care and this is sometimes at very late notice. My requests have always been accepted. Nothing is too much trouble.
21 February 2024
We've only had 2 visits so far but very pleased with the service we have received. Carers have been kind, caring and respectful.
13 February 2024
Very good service. Carers and management are good. Would definitely recommend. Will miss this service immensely.
29 January 2024
Wonderful carers - very kind and helpful. All the office staff are also very caring and supportive. Excellent standards, smart and professional. Particularly impressed with the flexibility of timings for visits.
16 May 2023
All the carers are very kind and helpful, always willing to do things for you. They are always polite.
04 May 2023
The carer is friendly, dedicated and a very cheerful person. My husband looks forward to his coming and looking after him. I cannot fault his service to my husband. My husband is more cheerful and looks happy when he is here to help him to do his shower and take him for a walk. I feel very safe and contented the way he looks after my husband. I hope he keeps up the good work.
21 April 2023
I employed the above company on 24th Feb 2023. I find them very helpful and polite, also very flexible. I have from time to time, I have a lot of appointments i.e hospital, dentist, domestic etc but nothing is not too much trouble for the above to arrange for me. The carers cannot do enough for me i.e. cooking, house needs, domestic needs. So so polite and helpful. If I ever need care in the future I will definitely call them.
21 April 2023
Different carers - but generally very good.
21 April 2023
New to the company only two weeks in and a far friendlier, more helpful, and caring company than Mum's previous company. Staff well informed of Mum's needs. Office staff were also very helpful with any queries we have had and implemented Mum's physiotherapy changes without issues. Overall so far would highly recommend MyCare Home Services.
19 April 2023
All the carers are good. Very polite and very easy to talk to. Always willing to help.
24 March 2023
We have been indebted to MyCare Home Services ever since my husband came out of the hospital. He had had a stroke, which left him severely disabled, incontinent and unable to converse meaningfully. Initially, he had MyCare carers three times a day, but recently, carers have come once a day to get him up, showered and dressed. He has had several different carers each day, and all have been extremely good, thorough and friendly. The MyCare management has also been very friendly and helpful, always willing to change routines when required.
02 March 2023
We have been using Mycare for the past two years for my mother's care. She has them twice a day, once in the morning to get her up, washed and dressed. They also make her breakfast and administer her medication. She also has them in the evening to make sure she has her evening meal, they also help her to get changed into her nightwear. They also administer her medication for the evening. The carers she has are all really lovely and take such good care of her. They always make sure she has everything she needs, plus they always find the time to have a little chat with her.
02 March 2023
We have been using Homecare for my stepfather for just over a year. The carers have been punctual, friendly and professional. He has a good laugh with some of the carers. The only downside for my stepfather is that he's slightly deaf and there can be a language barrier problem when the carers have their masks on, which they obviously need to do. They cover everything that needs doing. Totally trustworthy.
29 December 2022
I can't thank MyCare services enough for their help with my mum over the last 2 years plus. Firstly, they were there to provide help and support for both my mum and dad when mum was diagnosed with dementia and needed help getting up and washed dressed. Not only were her physical needs addressed, but both mum and dad enjoyed the carers visits and their cheerful company. Since dad passed away in March, MyCare provided further help to mum by visiting in the evening as well as morning so that they could prepare an evening meal and help mum get ready for bed if she wished. All the carers went above and beyond to ensure mum was well looked after, safe and happy. Everyone who I have dealt with at MyCare from the office staff to carers have been friendly, efficient and caring. Nothing was too much trouble. Mum has recently had to move in to residential care and we were sad to say goodbye to MyCare as they have been an important part of our lives for quite a while. I would definitely recommend.
Latest Reviews for MyCare Home Services Ltd
25 March 2025
My nan has been a client since December of 2023. I can't say enough how lovely the staff and carers have been to her. Many of her carers go above and beyond to make sure that she has the best experience possible. Everyone is polite and considerate. Anytime an issue has come up, the situation has always been corrected promptly. Communication is excellent. My nan has never been comfortable with strangers in her home, but many of the carers she has , have become like friends to her. It's comforting to know how at ease most of the girls make her feel. She looks forward to her favourites every time she is going to see them. You can't go wrong with this company. You can expect high standards of care and kindness with thus company.
17 December 2024
The MyCareHome team provided a daily service to my late father who suffered from Alzheimer's. Their service was first class, enabling my father to enjoy his final year in his house before moving to a Care Home. Their service was second to none and is one that I would highly recommend.
17 December 2024
MyCare Home Services made a daily visit to my father for nearly 4 years. Their staff helped him to retain his independence in his own home. His carers were kind and courteous and undertook a number of tasks which he would have found increasingly difficult as he got older. They helped him by keeping his flat clean and tidy, preparing his breakfast, washing up, making his bed and maintaining good standards of hygiene in the kitchen and bathroom. They also provided companionship each day and also kept me informed if they had any concerns about his welfare. Dad appreciated the support that they gave him and I was very pleased that he had such good care from them all. Overall I would definitely recommend MyCare Home Services to any potential new clients.
01 May 2024
The staff are very caring with Mum and work hard to put her at ease with her confusion. Management are great at communicating with me. I appreciate the help the carers provide and the care they give to Mum.
01 May 2024
Having had MyCare Home Services (MCHS) for over a year for my 94-year-old mum who lives with us, I can summarise our experience as 'Exceptional care and compassion.' This care agency has been a game-changer, providing not only essential services but also restoring the precious mum-daughter relationship I cherished. The MCHS team, from the owners to the carers, excels in service, compassion, and dedication, making managing my mum's evolving needs much easier. Their professionalism and respect stand out, consistently upholding her dignity. For us, MCHS is more than just a provider; they are a pillar of support and relief, giving both my mum and our family peace of mind and a sense of freedom. In conclusion, if you’re seeking a care company that truly prioritizes the well-being and dignity of its clients, MCHS is the embodiment of such a commitment. They’ve been a lifeline for us, and I am profoundly grateful for the difference they've made in our lives. Thank you MyCare Home Services.
29 April 2024
Carers greet us smiling, not only me but also my husband. I feel I can talk with them about anything. Management team are always helping, I can pick up the phone anytime and find them more than willing to help. I would have no hesitation to recommend them.
29 April 2024
Fabulous communication and will accommodate requests at the last minute, if possible. The carers are really lovely and treat my dad with compassion and dignity. On occasion, we have requested extra care and this is sometimes at very late notice. My requests have always been accepted. Nothing is too much trouble.
21 February 2024
We've only had 2 visits so far but very pleased with the service we have received. Carers have been kind, caring and respectful.
13 February 2024
Very good service. Carers and management are good. Would definitely recommend. Will miss this service immensely.
29 January 2024
Wonderful carers - very kind and helpful. All the office staff are also very caring and supportive. Excellent standards, smart and professional. Particularly impressed with the flexibility of timings for visits.
16 May 2023
All the carers are very kind and helpful, always willing to do things for you. They are always polite.
04 May 2023
The carer is friendly, dedicated and a very cheerful person. My husband looks forward to his coming and looking after him. I cannot fault his service to my husband. My husband is more cheerful and looks happy when he is here to help him to do his shower and take him for a walk. I feel very safe and contented the way he looks after my husband. I hope he keeps up the good work.
21 April 2023
I employed the above company on 24th Feb 2023. I find them very helpful and polite, also very flexible. I have from time to time, I have a lot of appointments i.e hospital, dentist, domestic etc but nothing is not too much trouble for the above to arrange for me. The carers cannot do enough for me i.e. cooking, house needs, domestic needs. So so polite and helpful. If I ever need care in the future I will definitely call them.
21 April 2023
Different carers - but generally very good.
21 April 2023
New to the company only two weeks in and a far friendlier, more helpful, and caring company than Mum's previous company. Staff well informed of Mum's needs. Office staff were also very helpful with any queries we have had and implemented Mum's physiotherapy changes without issues. Overall so far would highly recommend MyCare Home Services.
19 April 2023
All the carers are good. Very polite and very easy to talk to. Always willing to help.
24 March 2023
We have been indebted to MyCare Home Services ever since my husband came out of the hospital. He had had a stroke, which left him severely disabled, incontinent and unable to converse meaningfully. Initially, he had MyCare carers three times a day, but recently, carers have come once a day to get him up, showered and dressed. He has had several different carers each day, and all have been extremely good, thorough and friendly. The MyCare management has also been very friendly and helpful, always willing to change routines when required.
02 March 2023
We have been using Mycare for the past two years for my mother's care. She has them twice a day, once in the morning to get her up, washed and dressed. They also make her breakfast and administer her medication. She also has them in the evening to make sure she has her evening meal, they also help her to get changed into her nightwear. They also administer her medication for the evening. The carers she has are all really lovely and take such good care of her. They always make sure she has everything she needs, plus they always find the time to have a little chat with her.
02 March 2023
We have been using Homecare for my stepfather for just over a year. The carers have been punctual, friendly and professional. He has a good laugh with some of the carers. The only downside for my stepfather is that he's slightly deaf and there can be a language barrier problem when the carers have their masks on, which they obviously need to do. They cover everything that needs doing. Totally trustworthy.
29 December 2022
I can't thank MyCare services enough for their help with my mum over the last 2 years plus. Firstly, they were there to provide help and support for both my mum and dad when mum was diagnosed with dementia and needed help getting up and washed dressed. Not only were her physical needs addressed, but both mum and dad enjoyed the carers visits and their cheerful company. Since dad passed away in March, MyCare provided further help to mum by visiting in the evening as well as morning so that they could prepare an evening meal and help mum get ready for bed if she wished. All the carers went above and beyond to ensure mum was well looked after, safe and happy. Everyone who I have dealt with at MyCare from the office staff to carers have been friendly, efficient and caring. Nothing was too much trouble. Mum has recently had to move in to residential care and we were sad to say goodbye to MyCare as they have been an important part of our lives for quite a while. I would definitely recommend.