Submit a Review for Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
Apsley Mill, Room 1, The Cottage, London Road, Hemel Hempstead, HP3 9QU
View Full Details of Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)Latest Reviews for Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
12 March 2025
We are really happy with the wonderful care we have had from Right At Home, the carers have supported and helped my husband with exceptional kindness. Nothing is too much trouble. We couldn't ask for better care. We would highly recommend them.
22 January 2025
We have been using Right at Home since December 2024 and are truly delighted with the service we have been receiving. We have a carer come to our home for two hours a day, four times a week and the two individuals allocated to us on rotation are both charming people whose company we enjoy. Nothing is ever too much trouble for either of them to take on and complete in the most helpful and efficient manner. The Manager is also excellent and extremely helpful and clearly has the respect of all her carers.
06 January 2025
Right at Home have been incredibly responsive in our request for help in caring for my brother who is a private and reclusive man living alone and not used to having people around him. The carer has been amazing in building a rapport with him and persuading him to accept the care and attention he now needs. The management team are very helpful and pro-active in addressing additional problems we have encountered and are able to quickly respond to our request to increase his care provision immediately. We fully recommend this company for their empathy, understanding and excellent care provision.
18 November 2024
All of the carers from Right At Home have been amazing with my Aunt, Two carers in particular built a special relationship with her and she looked forward to them arriving. Nothing was too much trouble. I can't praise them enough and would highly recommend them.
22 October 2024
We have been using Right at Home since July 2024 initially for both my stepfather and my mother and now just for my mother as my stepfather passed away in August. I have found the team to be so empathic and helpful. They really care about my mum and have gone out of their way to build a super relationship with both mum and myself. They are proactive, always suggesting recommendations to make Mum more comfortable in her own home. They listen to her needs and requirements and provide her with the support she needs. They are also super flexible, nothing ever seems to be a problem. I would absolutely have no hesitation in recommending such a wonderful team. Thank you.
22 August 2024
Right at Home Hemel Hempstead have been helping my elderly Dad since January this year. We have an unusual situation as Dad lives on a narrowboat in Apsley Marina. He is fiercely independent and even with his many health issues and poor mobility, doesn't think he needs any help which has been really challenging. They help him Monday to Friday for 45 minutes, walking the dog, helping him keep on top of his housework, washing his hair and assisting with eye drops when needed. We are trying to keep him on the boat for as long as we can, which is what he wants more than anything and Right at Home are key to helping us with this. It hasn't been plain sailing as Dad can be difficult but the team there ring me with any concerns and we work together to find a solution. I live two hours away so it's peace of mind for myself and my siblings that Dad is getting regular help. They are really helpful and I highly recommend them.
05 July 2024
Manage the care for a 92-year-old client - started with a visit a day then graduated to 4 per day - now have just gone to 'live in' care in the last month. Right at Home always make sure there is an appropriate member of staff to attend the scheduled visit times and during the visits, duties around the house are carried out, as required. A good service, with attention paid to the needs and requirements of the client.
17 April 2024
My father has been diagnosed with stage 4 cancer. He was starting to struggle with mornings and evenings. Right at Home were able to step in very quickly and provide help. My father, although a bit reluctant to start with, now really appreciates his carers and how they help him. I would also add, this company also provided home help for my mother-in-law and my mother. They have never let us down, and their carers are amazing people.
08 April 2024
The team have been incredibly supportive throughout this process, a brand new experience for the family as a whole and they made it so much easier to swallow. Even down to providing general advice outside of their caregiving role to make the situation easier to manage and how to access wider support available. It was a long process onboarding my mother to accept that outside care was needed and they have been an excellent partner in making that transition.
03 January 2024
We met the care manager in September 2023 and she met my father-in-law, put him at ease straight away and discussed all the necessary requirements in a friendly, easy-to-understand manner. We set up carers coming in morning and night and, initially my father-in-law was against it - he felt he didn't need or want help. This didn't put off the team and they worked relentlessly to get their job done and get my father-in-law onside. Two months on and it's all working brilliantly. My father-in-law looks forward to his carers' visits, they can't do enough for him and communication with us is great - there is no request that is too big or too small. They seem to go over and above what they need to do - with a Christmas party and their wishes come true scheme. They seem to genuinely care about my father-in-law's happiness and well-being. I would highly recommend Right at Home (Hemel Hempstead).
13 September 2023
Right at Home carers are always punctual, polite, very caring, gentle and friendly. Management is always available for any questions or queries you have, making a stressful time not so. A very good all-around service.
06 September 2023
A friend found Right at Home for me and I'm so very grateful that she did. Since I came out of hospital recently after bowel cancer surgery, the carer has visited me every day and she has been a star. She is highly competent, kind, friendly and everything you could wish for in a carer. I feel so so fortunate that she has been able to support me.
10 August 2023
Excellent service and perfect response to changing situations. High-standard care staff who attend punctuality. Strongly recommended for anyone who is looking for a carer. Thanks to all who manage and care.
17 July 2023
We were a family in crisis and within hours of contacting Right at Home, we had a care manager in our home assessing our needs and providing invaluable support and advice. A care plan for my dad was put into action within the week. Dad's needs were always the main focus, but those of the wider family were also taken into account and all decisions were made together, as a team. Dad was encouraged to remain as independent as possible and the caregivers never tried to take over. After only a couple of days of care, we were over our crisis and Dad was able to look after himself again, so we were able to cease the care plan. I'm sure the support we received from Right at Home played a large part in his quick recovery. We would not hesitate in engaging with Right at Home again in the future if the need arose and we would highly recommend them.
12 July 2023
It is our first time using home care services. The whole team have been extremely helpful in guiding us through the process, making lots of helpful suggestions and being really flexible, as Mum's needs have changed. The carer has been so kind and thoughtful, I really wish we had started using them sooner.
06 February 2023
It has been a great struggle trying to source a reliable good care company for my sister, however through a recommendation from a close friend I found Right at Home. The attention and care given to my sister by her carers have been outstanding. I am always informed of any changes or concerns from the management team about my sister. Highly recommend!
02 February 2023
I am very happy with Right at Home. Living quite a distance from my elderly father, they give me peace of mind. The service allows my father to remain independent in his own home. My father has come to rely on his caregivers now. I'm pleased that they take the initiative, to ensure my father has adequate supplies.
30 January 2023
The care and support given to my mother by her carers and the management team at Right at Home have always been outstanding. The carers have always been the same regular carers and consistent. Any new carers are introduced to my mother. Any concerns about my mother's health and well-being have always been communicated with me by the management team and solutions are in the best interests of my mother. I have always felt reassured by Right at Home. Taking the worry off my shoulders and giving me that peace of mind.
23 January 2023
Overall experience and care support are excellent. The residents are treated with dignity. The staff are very pleasant. The rooms are kept in a high level of cleanliness. The home is safe and secure. High recommend.
20 January 2023
All staff at Right At Home - carers and management - are always helpful, polite and friendly, while also delivering a very professional service. It has been a great help to have the carers on hand for daily assistance in small things - shopping or medication for example - or for greater help when necessary. It is very reassuring to know your relative is being well treated in a consistent and reliable way when you can't be around to help out. Right At Home have always kept me informed of any issues that they might observe so that we can plan together how they are managed. Additionally, Right At Home were great all through the pandemic lockdowns when they kept my relative safe when I had responsibilities for another elderly relative.
Latest Reviews for Right at Home (Hemel Hempstead, Hertfordshire, Buckinghamshire)
12 March 2025
We are really happy with the wonderful care we have had from Right At Home, the carers have supported and helped my husband with exceptional kindness. Nothing is too much trouble. We couldn't ask for better care. We would highly recommend them.
22 January 2025
We have been using Right at Home since December 2024 and are truly delighted with the service we have been receiving. We have a carer come to our home for two hours a day, four times a week and the two individuals allocated to us on rotation are both charming people whose company we enjoy. Nothing is ever too much trouble for either of them to take on and complete in the most helpful and efficient manner. The Manager is also excellent and extremely helpful and clearly has the respect of all her carers.
06 January 2025
Right at Home have been incredibly responsive in our request for help in caring for my brother who is a private and reclusive man living alone and not used to having people around him. The carer has been amazing in building a rapport with him and persuading him to accept the care and attention he now needs. The management team are very helpful and pro-active in addressing additional problems we have encountered and are able to quickly respond to our request to increase his care provision immediately. We fully recommend this company for their empathy, understanding and excellent care provision.
18 November 2024
All of the carers from Right At Home have been amazing with my Aunt, Two carers in particular built a special relationship with her and she looked forward to them arriving. Nothing was too much trouble. I can't praise them enough and would highly recommend them.
22 October 2024
We have been using Right at Home since July 2024 initially for both my stepfather and my mother and now just for my mother as my stepfather passed away in August. I have found the team to be so empathic and helpful. They really care about my mum and have gone out of their way to build a super relationship with both mum and myself. They are proactive, always suggesting recommendations to make Mum more comfortable in her own home. They listen to her needs and requirements and provide her with the support she needs. They are also super flexible, nothing ever seems to be a problem. I would absolutely have no hesitation in recommending such a wonderful team. Thank you.
22 August 2024
Right at Home Hemel Hempstead have been helping my elderly Dad since January this year. We have an unusual situation as Dad lives on a narrowboat in Apsley Marina. He is fiercely independent and even with his many health issues and poor mobility, doesn't think he needs any help which has been really challenging. They help him Monday to Friday for 45 minutes, walking the dog, helping him keep on top of his housework, washing his hair and assisting with eye drops when needed. We are trying to keep him on the boat for as long as we can, which is what he wants more than anything and Right at Home are key to helping us with this. It hasn't been plain sailing as Dad can be difficult but the team there ring me with any concerns and we work together to find a solution. I live two hours away so it's peace of mind for myself and my siblings that Dad is getting regular help. They are really helpful and I highly recommend them.
05 July 2024
Manage the care for a 92-year-old client - started with a visit a day then graduated to 4 per day - now have just gone to 'live in' care in the last month. Right at Home always make sure there is an appropriate member of staff to attend the scheduled visit times and during the visits, duties around the house are carried out, as required. A good service, with attention paid to the needs and requirements of the client.
17 April 2024
My father has been diagnosed with stage 4 cancer. He was starting to struggle with mornings and evenings. Right at Home were able to step in very quickly and provide help. My father, although a bit reluctant to start with, now really appreciates his carers and how they help him. I would also add, this company also provided home help for my mother-in-law and my mother. They have never let us down, and their carers are amazing people.
08 April 2024
The team have been incredibly supportive throughout this process, a brand new experience for the family as a whole and they made it so much easier to swallow. Even down to providing general advice outside of their caregiving role to make the situation easier to manage and how to access wider support available. It was a long process onboarding my mother to accept that outside care was needed and they have been an excellent partner in making that transition.
03 January 2024
We met the care manager in September 2023 and she met my father-in-law, put him at ease straight away and discussed all the necessary requirements in a friendly, easy-to-understand manner. We set up carers coming in morning and night and, initially my father-in-law was against it - he felt he didn't need or want help. This didn't put off the team and they worked relentlessly to get their job done and get my father-in-law onside. Two months on and it's all working brilliantly. My father-in-law looks forward to his carers' visits, they can't do enough for him and communication with us is great - there is no request that is too big or too small. They seem to go over and above what they need to do - with a Christmas party and their wishes come true scheme. They seem to genuinely care about my father-in-law's happiness and well-being. I would highly recommend Right at Home (Hemel Hempstead).
13 September 2023
Right at Home carers are always punctual, polite, very caring, gentle and friendly. Management is always available for any questions or queries you have, making a stressful time not so. A very good all-around service.
06 September 2023
A friend found Right at Home for me and I'm so very grateful that she did. Since I came out of hospital recently after bowel cancer surgery, the carer has visited me every day and she has been a star. She is highly competent, kind, friendly and everything you could wish for in a carer. I feel so so fortunate that she has been able to support me.
10 August 2023
Excellent service and perfect response to changing situations. High-standard care staff who attend punctuality. Strongly recommended for anyone who is looking for a carer. Thanks to all who manage and care.
17 July 2023
We were a family in crisis and within hours of contacting Right at Home, we had a care manager in our home assessing our needs and providing invaluable support and advice. A care plan for my dad was put into action within the week. Dad's needs were always the main focus, but those of the wider family were also taken into account and all decisions were made together, as a team. Dad was encouraged to remain as independent as possible and the caregivers never tried to take over. After only a couple of days of care, we were over our crisis and Dad was able to look after himself again, so we were able to cease the care plan. I'm sure the support we received from Right at Home played a large part in his quick recovery. We would not hesitate in engaging with Right at Home again in the future if the need arose and we would highly recommend them.
12 July 2023
It is our first time using home care services. The whole team have been extremely helpful in guiding us through the process, making lots of helpful suggestions and being really flexible, as Mum's needs have changed. The carer has been so kind and thoughtful, I really wish we had started using them sooner.
06 February 2023
It has been a great struggle trying to source a reliable good care company for my sister, however through a recommendation from a close friend I found Right at Home. The attention and care given to my sister by her carers have been outstanding. I am always informed of any changes or concerns from the management team about my sister. Highly recommend!
02 February 2023
I am very happy with Right at Home. Living quite a distance from my elderly father, they give me peace of mind. The service allows my father to remain independent in his own home. My father has come to rely on his caregivers now. I'm pleased that they take the initiative, to ensure my father has adequate supplies.
30 January 2023
The care and support given to my mother by her carers and the management team at Right at Home have always been outstanding. The carers have always been the same regular carers and consistent. Any new carers are introduced to my mother. Any concerns about my mother's health and well-being have always been communicated with me by the management team and solutions are in the best interests of my mother. I have always felt reassured by Right at Home. Taking the worry off my shoulders and giving me that peace of mind.
23 January 2023
Overall experience and care support are excellent. The residents are treated with dignity. The staff are very pleasant. The rooms are kept in a high level of cleanliness. The home is safe and secure. High recommend.
20 January 2023
All staff at Right At Home - carers and management - are always helpful, polite and friendly, while also delivering a very professional service. It has been a great help to have the carers on hand for daily assistance in small things - shopping or medication for example - or for greater help when necessary. It is very reassuring to know your relative is being well treated in a consistent and reliable way when you can't be around to help out. Right At Home have always kept me informed of any issues that they might observe so that we can plan together how they are managed. Additionally, Right At Home were great all through the pandemic lockdowns when they kept my relative safe when I had responsibilities for another elderly relative.