Submit a Review for Allbest Solutions Ltd
Ground Floor Griffin House, West Street, Woking, GU21 6BS
View Full Details of Allbest Solutions LtdLatest Reviews for Allbest Solutions Ltd
12 March 2025
I m happy with the agency manager and my 2 carers provided from agency. They meet my needs provide the care I need I receive morning and evening care ; my carers come on time , good hygiene and standards with polite professional manner . They listen to my needs help me dress and wash , prepare morning breakfast. For the evening they prepare my food as I can't cut and stand on my feet . I have several health problems, fibromyalgia, breast cancer , nerve damage on my hands and feet plus can't bend due to bulging discs on my spine . Manager listens to my needs and provided me 2 good carers calm and professional also helps my anxiety and depression.
05 November 2024
The above-and-beyond firm of Allbest Solutions cares for my father. They in my experience have always gone above and beyond. A high level of professional care. I have met most of the staff/carers and some management and they do display an excellent level of professionalism ie always smiling, always gentle and understanding etc. I can always ask any questions I like and in return, I get a useful answer. I do not know who chose this carer for my father but everything has worked perfectly, even my father thoroughly approves of them.
30 October 2024
My father-in-law has a carer and they are so professional in all different ways. They are also so pleasant doing what I would say is a difficult job. If we are missing even for a moment they have (all of them) the ability to let themselves into the property and perform their various tasks. I have always found them a tip-top outfit, always wanting to please and always do. They are that good! My father-in-law very much likes this carer firm and we wouldn't change them for the world. Dad always looks forward to seeing them and who is on. The manageress is a lovely lady who is always there for us.
08 October 2024
Been using them for a year now, providing 3 visits of two carers per day to assist my wife. They have been brilliant with kind, emphatic carers who my wife looks forward to seeing each visit and I can have a short downtime knowing my wife is in good hands.
24 September 2024
I can't complain about the care because my group of carers is exceptionally good. There is only one new carer who seems not to listen to experienced carers and when we need to hurry up she takes her time putting the PPE on. She is nice to me but she just needs to listen to the other carer, I am confident that she will be good as well. The carers are very supportive and good, however, when I need to change my times because I go out I keep the office informed, but I get no reply confirming or not if this is possible, why? I do like my carers and I don't want them to get ill or anything to happen to any of them, please support them.
13 September 2024
The carers are very patient, caring with a good persona, and able to create a good rapport with the client. Always introduce themselves. There is consistency. Sometimes if no washing up to be done, or personal care, they will ask if there is anything that we would like them to do for eg light housework, hanging out wet washing, or bringing in. Would appreciate a call from the office if a carer is running late after the permitted allowance of being 15 minutes late.
05 September 2024
I have been using All Best Solutions for well over a year now first as a part-time carer and after coming out of hospital last November as a full-time service. The office staff are friendly and polite but still and always in a very professional manner. When I have some small problems they have always responded very quickly and appropriately. I can honestly say on occasion they have gone above and beyond what is expected. Generally, the carers are very good and again go above and beyond. A good example I don't like uniforms my full-time carer will not wear a uniform when they are around me which is nice, obviously when they double up the carer coming will wear their uniform but for me around the house it makes it feel a little less official. I can be a difficult one in that I like proper food as opposed to oven-ready on my microwave meals. All the staff are very keen to try and do me my food the way I like it. Overall I am happy and would be more than happy to recommend them to anybody!
04 September 2024
A very professional service with good quality carers and great support staff that work in the office. Medication is very well managed and the communication between the carers, my father, the support team, and myself is very good. My father is well looked after and I know he is in safe hands.
28 August 2024
Would have been excellent all around if timekeeping was a bit more reliable.
23 August 2024
An excellent care company from the management team to the carers on the ground. The carers I have met are very experienced and provide the highest level of care. I always know my elderly father is receiving high-quality care for his condition. They are punctual, and polite and carry out every task very efficiently. The daily care notes are easily accessible via an app and are very comprehensive. I would recommend this company to anyone unsure who to use, for care of their loved ones.
23 August 2024
I had been in hospital for 11 months, and I came home to our terraced house private home, on the 27th November 2023. The taxi driver and I arrived late evening and nobody was there to greet us. However, out of the car, the branch manager and 2 carer support appeared to welcome me and help me to become independent or self-contained to be able to look after myself eventually. All come across well and caring compassionate with integrity. I have worked hard in various ways in all aspects of the local community for my wife and myself to lead a better life and to get our garden, our affairs, our self-owned private terraced home ship-shape, neat, clean, tidy, and presentable once more. I have dystrophy, and blepharitis which can lead to frustration the carer's support under their branch manager has been excellent, humorous, diligent, caring, compassionate, and humane, in helping. Thank you very much.
07 August 2024
I am a client of Allbest Solutions and it is a pleasure to welcome them into my home. I have found that the carers go above and beyond. I have got roughly 6 years experience with having had several care agencies into my home. The care and management both are very accommodating in my care not only towards me but my home as well. I have never had as clean a home with carers being in charge of my domestic needs. This is born out of not just my own opinion, several people have commented on how clean my flat is since Allbest Solutions have taken over. I cannot thank the carers and the management enough for the service and care provided by them. It has made a difference to my quality of life to have carers that come to my home treat it and myself with respect and actually want to be here and not just doing the job for the wages, which as we are all aware are not the highest paid To the whole team at Allbest Solutions I thank you from the bottom of my heart. Thank you.
23 July 2024
Allbest Solutions were able to quickly provide excellent care for my elderly aunt whose health started to deteriorate rapidly. The care provided allowed my aunt to remain in her home, with dignity, as she wished. During this time she was very well looked after and treated with kindness and compassion. Allbest Solutions management provided me with timely, helpful feedback, particularly around navigating the various health providers.
04 July 2024
Allbest enable us to continue to live our normal family life by giving us flexibility on our care needs and also providing us with individual carers that tailor to our specific needs. Allbest listen to feedback and acts quickly to sort out any shortcomings.
04 July 2024
I can highly recommend Allbest Solutions Home Care Company. My 92-year-old mother was well cared for emotionally and physically with such kindness, dignity, and compassion, her live in carer was wonderful and in a very quick time was able to read my mother's needs and act accordingly by coaxing her gently and listen to her. The care assistance ladies who were there to assist with additional backup were also very encouraging, friendly and patient. The feedback from management was fantastic keeping the family informed at all times of any changes to health issues or outcomes of doctors or healthcare visits/appointments. Sadly, my mother passed away, the carers and management team showed compassion and handled all the necessary procedures that follow after a death at home. I am truly grateful for the time my mother had with Allbest as she was happier than she had been for a while.
22 April 2024
My husband's carer has simply been outstanding with a total degree of care, compassion, consideration, professionalism and anticipation of his complex needs. This carer is a person who clearly understands what being unwell and vulnerable feels like and is to be commended for everything he does and is. He is a credit to your organisation and if every carer followed his example the industry would thrive.
19 February 2024
My 93-year-old father was understandably anxious about a move to a new care agency. From the holistic assessment by a particular staff member to her promised follow-up telephone reviews put both Dad and myself at ease. I asked Dad to tell me how he’d sum the Allbest Solutions carers up: All very committed Listen to what I say Observant The carers are second to none and the care and attention given is so reassuring. Lovely to see Dad’s eyes light up when they walk into his flat. All I can say as a daughter and carer if you’re having doubts about which care agency to go to please don’t hesitate to contact Allbest Solutions. I certainly have no regrets. They contact the GP if necessary and then advise me too.
05 September 2023
My elderly mother started using the services of Allbest solutions mid June this year. What can I say, my mum has a new lease of life and I just cannot praise enough the staff that have, and are seeing my mum on a daily basis. My mum loves seeing them each day, they are so friendly and attentive it is just overwhelming to know she is truly cared for and supported by these wonderful people. So that's the amazing field staff. Office staff, I have had many communications with various people in their office. Each of them, and I think I've spoken to more people, there have been absolutely outstanding. I cannot believe they call back they pick the phone up and do so much to help in anyway they can. How many businesses do you get answering machines with the promise of a call back that never comes and you chase and chase? You get the best service here! A million thank yous would not be enough. Thank you, amazing people!
05 September 2023
Review is for a longer period. The regular carers are great and make my wife feel happy. They are experienced with our equipment and know how she requires her daily tasks. They are both friendly and humourous and work well. They are a tremendous asset to your company so please look after them.
05 September 2023
Our carers are very efficient, show courtest, very respectful, love and care combined. Couldn't find fault, first-rate care.
Latest Reviews for Allbest Solutions Ltd
12 March 2025
I m happy with the agency manager and my 2 carers provided from agency. They meet my needs provide the care I need I receive morning and evening care ; my carers come on time , good hygiene and standards with polite professional manner . They listen to my needs help me dress and wash , prepare morning breakfast. For the evening they prepare my food as I can't cut and stand on my feet . I have several health problems, fibromyalgia, breast cancer , nerve damage on my hands and feet plus can't bend due to bulging discs on my spine . Manager listens to my needs and provided me 2 good carers calm and professional also helps my anxiety and depression.
05 November 2024
The above-and-beyond firm of Allbest Solutions cares for my father. They in my experience have always gone above and beyond. A high level of professional care. I have met most of the staff/carers and some management and they do display an excellent level of professionalism ie always smiling, always gentle and understanding etc. I can always ask any questions I like and in return, I get a useful answer. I do not know who chose this carer for my father but everything has worked perfectly, even my father thoroughly approves of them.
30 October 2024
My father-in-law has a carer and they are so professional in all different ways. They are also so pleasant doing what I would say is a difficult job. If we are missing even for a moment they have (all of them) the ability to let themselves into the property and perform their various tasks. I have always found them a tip-top outfit, always wanting to please and always do. They are that good! My father-in-law very much likes this carer firm and we wouldn't change them for the world. Dad always looks forward to seeing them and who is on. The manageress is a lovely lady who is always there for us.
08 October 2024
Been using them for a year now, providing 3 visits of two carers per day to assist my wife. They have been brilliant with kind, emphatic carers who my wife looks forward to seeing each visit and I can have a short downtime knowing my wife is in good hands.
24 September 2024
I can't complain about the care because my group of carers is exceptionally good. There is only one new carer who seems not to listen to experienced carers and when we need to hurry up she takes her time putting the PPE on. She is nice to me but she just needs to listen to the other carer, I am confident that she will be good as well. The carers are very supportive and good, however, when I need to change my times because I go out I keep the office informed, but I get no reply confirming or not if this is possible, why? I do like my carers and I don't want them to get ill or anything to happen to any of them, please support them.
13 September 2024
The carers are very patient, caring with a good persona, and able to create a good rapport with the client. Always introduce themselves. There is consistency. Sometimes if no washing up to be done, or personal care, they will ask if there is anything that we would like them to do for eg light housework, hanging out wet washing, or bringing in. Would appreciate a call from the office if a carer is running late after the permitted allowance of being 15 minutes late.
05 September 2024
I have been using All Best Solutions for well over a year now first as a part-time carer and after coming out of hospital last November as a full-time service. The office staff are friendly and polite but still and always in a very professional manner. When I have some small problems they have always responded very quickly and appropriately. I can honestly say on occasion they have gone above and beyond what is expected. Generally, the carers are very good and again go above and beyond. A good example I don't like uniforms my full-time carer will not wear a uniform when they are around me which is nice, obviously when they double up the carer coming will wear their uniform but for me around the house it makes it feel a little less official. I can be a difficult one in that I like proper food as opposed to oven-ready on my microwave meals. All the staff are very keen to try and do me my food the way I like it. Overall I am happy and would be more than happy to recommend them to anybody!
04 September 2024
A very professional service with good quality carers and great support staff that work in the office. Medication is very well managed and the communication between the carers, my father, the support team, and myself is very good. My father is well looked after and I know he is in safe hands.
28 August 2024
Would have been excellent all around if timekeeping was a bit more reliable.
23 August 2024
An excellent care company from the management team to the carers on the ground. The carers I have met are very experienced and provide the highest level of care. I always know my elderly father is receiving high-quality care for his condition. They are punctual, and polite and carry out every task very efficiently. The daily care notes are easily accessible via an app and are very comprehensive. I would recommend this company to anyone unsure who to use, for care of their loved ones.
23 August 2024
I had been in hospital for 11 months, and I came home to our terraced house private home, on the 27th November 2023. The taxi driver and I arrived late evening and nobody was there to greet us. However, out of the car, the branch manager and 2 carer support appeared to welcome me and help me to become independent or self-contained to be able to look after myself eventually. All come across well and caring compassionate with integrity. I have worked hard in various ways in all aspects of the local community for my wife and myself to lead a better life and to get our garden, our affairs, our self-owned private terraced home ship-shape, neat, clean, tidy, and presentable once more. I have dystrophy, and blepharitis which can lead to frustration the carer's support under their branch manager has been excellent, humorous, diligent, caring, compassionate, and humane, in helping. Thank you very much.
07 August 2024
I am a client of Allbest Solutions and it is a pleasure to welcome them into my home. I have found that the carers go above and beyond. I have got roughly 6 years experience with having had several care agencies into my home. The care and management both are very accommodating in my care not only towards me but my home as well. I have never had as clean a home with carers being in charge of my domestic needs. This is born out of not just my own opinion, several people have commented on how clean my flat is since Allbest Solutions have taken over. I cannot thank the carers and the management enough for the service and care provided by them. It has made a difference to my quality of life to have carers that come to my home treat it and myself with respect and actually want to be here and not just doing the job for the wages, which as we are all aware are not the highest paid To the whole team at Allbest Solutions I thank you from the bottom of my heart. Thank you.
23 July 2024
Allbest Solutions were able to quickly provide excellent care for my elderly aunt whose health started to deteriorate rapidly. The care provided allowed my aunt to remain in her home, with dignity, as she wished. During this time she was very well looked after and treated with kindness and compassion. Allbest Solutions management provided me with timely, helpful feedback, particularly around navigating the various health providers.
04 July 2024
Allbest enable us to continue to live our normal family life by giving us flexibility on our care needs and also providing us with individual carers that tailor to our specific needs. Allbest listen to feedback and acts quickly to sort out any shortcomings.
04 July 2024
I can highly recommend Allbest Solutions Home Care Company. My 92-year-old mother was well cared for emotionally and physically with such kindness, dignity, and compassion, her live in carer was wonderful and in a very quick time was able to read my mother's needs and act accordingly by coaxing her gently and listen to her. The care assistance ladies who were there to assist with additional backup were also very encouraging, friendly and patient. The feedback from management was fantastic keeping the family informed at all times of any changes to health issues or outcomes of doctors or healthcare visits/appointments. Sadly, my mother passed away, the carers and management team showed compassion and handled all the necessary procedures that follow after a death at home. I am truly grateful for the time my mother had with Allbest as she was happier than she had been for a while.
22 April 2024
My husband's carer has simply been outstanding with a total degree of care, compassion, consideration, professionalism and anticipation of his complex needs. This carer is a person who clearly understands what being unwell and vulnerable feels like and is to be commended for everything he does and is. He is a credit to your organisation and if every carer followed his example the industry would thrive.
19 February 2024
My 93-year-old father was understandably anxious about a move to a new care agency. From the holistic assessment by a particular staff member to her promised follow-up telephone reviews put both Dad and myself at ease. I asked Dad to tell me how he’d sum the Allbest Solutions carers up: All very committed Listen to what I say Observant The carers are second to none and the care and attention given is so reassuring. Lovely to see Dad’s eyes light up when they walk into his flat. All I can say as a daughter and carer if you’re having doubts about which care agency to go to please don’t hesitate to contact Allbest Solutions. I certainly have no regrets. They contact the GP if necessary and then advise me too.
05 September 2023
My elderly mother started using the services of Allbest solutions mid June this year. What can I say, my mum has a new lease of life and I just cannot praise enough the staff that have, and are seeing my mum on a daily basis. My mum loves seeing them each day, they are so friendly and attentive it is just overwhelming to know she is truly cared for and supported by these wonderful people. So that's the amazing field staff. Office staff, I have had many communications with various people in their office. Each of them, and I think I've spoken to more people, there have been absolutely outstanding. I cannot believe they call back they pick the phone up and do so much to help in anyway they can. How many businesses do you get answering machines with the promise of a call back that never comes and you chase and chase? You get the best service here! A million thank yous would not be enough. Thank you, amazing people!
05 September 2023
Review is for a longer period. The regular carers are great and make my wife feel happy. They are experienced with our equipment and know how she requires her daily tasks. They are both friendly and humourous and work well. They are a tremendous asset to your company so please look after them.
05 September 2023
Our carers are very efficient, show courtest, very respectful, love and care combined. Couldn't find fault, first-rate care.