Submit a Review for Freedom Care (Herts) Ltd
Unit 32, The Maltings, Roydon Road, Stanstead Abbotts, Ware, SG12 8HG
View Full Details of Freedom Care (Herts) LtdLatest Reviews for Freedom Care (Herts) Ltd
01 April 2025
Freedom Care provides a first-class service to my husband, who is a stroke survivor with complex needs. The care team relate well to my husband, and he enjoys the daily interaction with them. My husband is lucky to have continuity in his personal body care routine, which enables him to feel secure and maintain good relations with his care team. I feel this is an important issue which the service user benefits from in maintaining his confidence levels.
10 February 2025
Freedom Care have been looking after my father who has Alzheimer's and dementia and the difference they have made to him has been outstanding, their carers are all such genuine and lovely people and have been amazing looking after my dad. They've really taken a load of pressure off of myself ensuring things like his medication is always taken on time, his washing and ironing is done, he always has a good meal cooked for him and they're always on hand to tend to anything he needs. I could go on all day, I really couldn't rate them any higher
10 February 2025
My uncle received the best care from Freedom. He has additional needs and I chose his care team very carefully who can attend to his care needs and also adjust to his additional needs. I was always informed of any medical needs that happened and having that reassurance that he was well cared for by all the ladies gave me piece of mind. These wonderful ladies are definitely angels in uniform. Without them I don't know what I would have done. I 100% recommend Freedom to everyone.
12 December 2024
After trying out other local care companies, we were very lucky to be able to employ Freedom Care for the last few years. Originally they cared for Mum in her home, however as her Alzheimer's progressed, they now continue as a befriender service to her in the Care Home she now lives in. The management and carers are absolutely wonderful and all really go the extra mile to make sure they deliver the very best service possible. With excellent communication, they are proactive, nothing is too much trouble and it's lovely to read updates about visits on their app. Freedom Care are a very important part of Mum's life, they offer her a caring friendship, listen to and also stimulate her with conversation and activities. We have always wanted the very best for Mum and have never been prepared to compromise in our requirements. We found it in Freedom Care. I cannot rate them highly enough and would thoroughly recommend them to anyone who is looking for first-class, superior and compassionate care.
27 August 2024
Have been dealing with Freedom Care since April this year. Have been impressed with all the staff both admin and carers. They have always been compassionate and understanding of our needs, efficient in their organisation, and the carers always on time and carry out everything that is needed for my Dad. Most importantly he is treated with care, respect, and kindness. Cannot praise them enough and would thoroughly recommend them.
19 July 2024
I moved my mum who has dementia and is 86 from Norfolk where she has lived for nearly 40 years. The manager and her team pay amazing attention to absolutely everything to do with my mum is brilliant, my mum is a different person from when she was in Norfolk and seeing how the manager and her team look after mum makes me realise how unprofessional her last care company was. If you are looking for a care company to care for a loved one please look no further. Thank you Freedom Care.
26 June 2024
Following my initial reticence, not having experienced care before I am now very satisfied with the care that has been given.
25 June 2024
The Manager and the team have been fantastic and she spent a lot of time with us to get to understand what care was needed and really got to know mum and dad. They have done everything they can to fit into mum's schedule and the carers have been super with them. It can be daunting when the first steps into care are made, but I can honestly say Freedom Care have been amazing. They respond incredibly quickly to any requests and I know they truly have mum and dad's needs met.
24 June 2024
Mum has received an excellent level of care from her Freedom Care carers. They have been thoughtful of her needs and careful of her dignity. They have spent time during the visit to talk to her about her life and interests. This has been evident in Mum's general well-being and her enjoyment of their company. Mum has received consistency of care and therefore the carers have become familiar visitors for her. Mum has been unable to bath or shower for a considerable length of time but she has always been spotlessly clean and well dressed and groomed. I would highly recommend this home care provider.
09 April 2024
Thank you and your team for helping our dad maintain his quality of life when Alzheimer’s suddenly took his ability to self-manage. Everyone within your organization should feel proud of the professional, kind, and friendly, service you provide. It has not only helped our dad it has helped our family to cope in this very difficult time, bless you all.
19 March 2024
Grandad loves all of the carers that come to help him, they are kind and compasionate and always put him first. He struggles with mobility and they always talk him through what they are doing. They keep us informed as a family if they are concerned with anything or if anything looks out of place, they also respond to us quickly if I need them to be aware of any changes with Grandad's care. He loves their visits and it keeps the family role as that of family and not carers, keeping his dignity, which at 88 is very important to him. I would recommend them to anyone who is looking for an amazing care company.
15 March 2024
My mother was wary at the start of our care journey, of a stranger in her home. However, she has been lucky enough to have the same carer 99% of the time and she looks forward to seeing her. From my point of view, it really helps to know that her carer is kind, hard-working and thoughtful. The management team have also been really helpful when I've needed changes to visit times. All in all, I think Freedom Care (Herts) are a fantastic company and I highly recommend their services. I cannot fault them which is why I have given 5 stars for every category. Thanks.
06 December 2023
Would highly recommend Freedom Care. Every aspect of their service is 5 star, from their communication and administration, timekeeping and the quality and friendliness of all their carer. My mum looks forward to her morning visit nothing is ever too much trouble.
20 September 2023
Very happy with the care provided for my mother and would certainly recommend Freedom Care to anyone who is looking to have a loved one looked after with no worries. Thoroughly deserved my 5-star rating.
19 September 2023
Totally pleased with the care that my mother received. It was more than care, it was companionship. I would not hesitate to engage Freedom Care Services should an opportunity arise in the future. The companionship to a weekend of family celebrations meant my mother could fully engage, leaving myself to meet and greet guests and mingle at my daughter's wedding. This was a huge relief knowing she was well looked after. Both the carer and mom had a fantastic time, which ultimately meant the family did too. Appreciated immensely.
09 January 2023
I would like to thank the managers and all the team at Freedom Care for all the care and attention that they gave to my dear departed mum over the past few years, it has been very much appreciated.
21 June 2022
The team at Freedom Care are amazing. Twice we have requested short-term care for dad and given them little notice. On both occasions they found lovely carers who really looked after him and went the extra mile. Dad's latest carer was just amazing and took so much time with him. Can't recommend this company highly enough.
03 March 2022
Mum has completely felt at ease since we started the care support. She was not in favour but we have seen a dramatic improvement in her since we started the care. She has built up a great rapport with one but gets on with all of them. It has greatly helped me and my sister feel more at ease.
03 March 2022
From my first contact with the manager from Freedom Care, I knew they were the right care provider for us to choose. My father has early-onset Alzheimer’s and this was my first time engaging in help for him. The manager was responsive to my initial request and able to come to meet my father and me at his home, immediately putting us both at ease. She gave me the confidence that Dad would be treated with kindness and that an effort would be made to get to know him and give him the support needed in a way that he would be comfortable with. The team keep me updated regularly with any issues and I can check their app daily to see who has been to visit and how Dad is - this gives me enormous peace of mind when I am too far away to be able to pop in regularly to visit myself. I would absolutely recommend them to anyone looking for care in the area.
22 February 2022
Very helpful, flexible and responsive. All staff communicate and are very friendly and professional. My mother has not had to return to the hospital due to the input of their care and she is much more settled at home with their scheduled visits.
Latest Reviews for Freedom Care (Herts) Ltd
01 April 2025
Freedom Care provides a first-class service to my husband, who is a stroke survivor with complex needs. The care team relate well to my husband, and he enjoys the daily interaction with them. My husband is lucky to have continuity in his personal body care routine, which enables him to feel secure and maintain good relations with his care team. I feel this is an important issue which the service user benefits from in maintaining his confidence levels.
10 February 2025
Freedom Care have been looking after my father who has Alzheimer's and dementia and the difference they have made to him has been outstanding, their carers are all such genuine and lovely people and have been amazing looking after my dad. They've really taken a load of pressure off of myself ensuring things like his medication is always taken on time, his washing and ironing is done, he always has a good meal cooked for him and they're always on hand to tend to anything he needs. I could go on all day, I really couldn't rate them any higher
10 February 2025
My uncle received the best care from Freedom. He has additional needs and I chose his care team very carefully who can attend to his care needs and also adjust to his additional needs. I was always informed of any medical needs that happened and having that reassurance that he was well cared for by all the ladies gave me piece of mind. These wonderful ladies are definitely angels in uniform. Without them I don't know what I would have done. I 100% recommend Freedom to everyone.
12 December 2024
After trying out other local care companies, we were very lucky to be able to employ Freedom Care for the last few years. Originally they cared for Mum in her home, however as her Alzheimer's progressed, they now continue as a befriender service to her in the Care Home she now lives in. The management and carers are absolutely wonderful and all really go the extra mile to make sure they deliver the very best service possible. With excellent communication, they are proactive, nothing is too much trouble and it's lovely to read updates about visits on their app. Freedom Care are a very important part of Mum's life, they offer her a caring friendship, listen to and also stimulate her with conversation and activities. We have always wanted the very best for Mum and have never been prepared to compromise in our requirements. We found it in Freedom Care. I cannot rate them highly enough and would thoroughly recommend them to anyone who is looking for first-class, superior and compassionate care.
27 August 2024
Have been dealing with Freedom Care since April this year. Have been impressed with all the staff both admin and carers. They have always been compassionate and understanding of our needs, efficient in their organisation, and the carers always on time and carry out everything that is needed for my Dad. Most importantly he is treated with care, respect, and kindness. Cannot praise them enough and would thoroughly recommend them.
19 July 2024
I moved my mum who has dementia and is 86 from Norfolk where she has lived for nearly 40 years. The manager and her team pay amazing attention to absolutely everything to do with my mum is brilliant, my mum is a different person from when she was in Norfolk and seeing how the manager and her team look after mum makes me realise how unprofessional her last care company was. If you are looking for a care company to care for a loved one please look no further. Thank you Freedom Care.
26 June 2024
Following my initial reticence, not having experienced care before I am now very satisfied with the care that has been given.
25 June 2024
The Manager and the team have been fantastic and she spent a lot of time with us to get to understand what care was needed and really got to know mum and dad. They have done everything they can to fit into mum's schedule and the carers have been super with them. It can be daunting when the first steps into care are made, but I can honestly say Freedom Care have been amazing. They respond incredibly quickly to any requests and I know they truly have mum and dad's needs met.
24 June 2024
Mum has received an excellent level of care from her Freedom Care carers. They have been thoughtful of her needs and careful of her dignity. They have spent time during the visit to talk to her about her life and interests. This has been evident in Mum's general well-being and her enjoyment of their company. Mum has received consistency of care and therefore the carers have become familiar visitors for her. Mum has been unable to bath or shower for a considerable length of time but she has always been spotlessly clean and well dressed and groomed. I would highly recommend this home care provider.
09 April 2024
Thank you and your team for helping our dad maintain his quality of life when Alzheimer’s suddenly took his ability to self-manage. Everyone within your organization should feel proud of the professional, kind, and friendly, service you provide. It has not only helped our dad it has helped our family to cope in this very difficult time, bless you all.
19 March 2024
Grandad loves all of the carers that come to help him, they are kind and compasionate and always put him first. He struggles with mobility and they always talk him through what they are doing. They keep us informed as a family if they are concerned with anything or if anything looks out of place, they also respond to us quickly if I need them to be aware of any changes with Grandad's care. He loves their visits and it keeps the family role as that of family and not carers, keeping his dignity, which at 88 is very important to him. I would recommend them to anyone who is looking for an amazing care company.
15 March 2024
My mother was wary at the start of our care journey, of a stranger in her home. However, she has been lucky enough to have the same carer 99% of the time and she looks forward to seeing her. From my point of view, it really helps to know that her carer is kind, hard-working and thoughtful. The management team have also been really helpful when I've needed changes to visit times. All in all, I think Freedom Care (Herts) are a fantastic company and I highly recommend their services. I cannot fault them which is why I have given 5 stars for every category. Thanks.
06 December 2023
Would highly recommend Freedom Care. Every aspect of their service is 5 star, from their communication and administration, timekeeping and the quality and friendliness of all their carer. My mum looks forward to her morning visit nothing is ever too much trouble.
20 September 2023
Very happy with the care provided for my mother and would certainly recommend Freedom Care to anyone who is looking to have a loved one looked after with no worries. Thoroughly deserved my 5-star rating.
19 September 2023
Totally pleased with the care that my mother received. It was more than care, it was companionship. I would not hesitate to engage Freedom Care Services should an opportunity arise in the future. The companionship to a weekend of family celebrations meant my mother could fully engage, leaving myself to meet and greet guests and mingle at my daughter's wedding. This was a huge relief knowing she was well looked after. Both the carer and mom had a fantastic time, which ultimately meant the family did too. Appreciated immensely.
09 January 2023
I would like to thank the managers and all the team at Freedom Care for all the care and attention that they gave to my dear departed mum over the past few years, it has been very much appreciated.
21 June 2022
The team at Freedom Care are amazing. Twice we have requested short-term care for dad and given them little notice. On both occasions they found lovely carers who really looked after him and went the extra mile. Dad's latest carer was just amazing and took so much time with him. Can't recommend this company highly enough.
03 March 2022
Mum has completely felt at ease since we started the care support. She was not in favour but we have seen a dramatic improvement in her since we started the care. She has built up a great rapport with one but gets on with all of them. It has greatly helped me and my sister feel more at ease.
03 March 2022
From my first contact with the manager from Freedom Care, I knew they were the right care provider for us to choose. My father has early-onset Alzheimer’s and this was my first time engaging in help for him. The manager was responsive to my initial request and able to come to meet my father and me at his home, immediately putting us both at ease. She gave me the confidence that Dad would be treated with kindness and that an effort would be made to get to know him and give him the support needed in a way that he would be comfortable with. The team keep me updated regularly with any issues and I can check their app daily to see who has been to visit and how Dad is - this gives me enormous peace of mind when I am too far away to be able to pop in regularly to visit myself. I would absolutely recommend them to anyone looking for care in the area.
22 February 2022
Very helpful, flexible and responsive. All staff communicate and are very friendly and professional. My mother has not had to return to the hospital due to the input of their care and she is much more settled at home with their scheduled visits.