Submit a Review for Emiran HealthCare
N-21 & N-22, iCentre, Interchange House, Howard Way, Newport Pagnell, MK16 9PY
View Full Details of Emiran HealthCareLatest Reviews for Emiran HealthCare
25 October 2024
My expereince with Emiran HealthCare has been excellent and the carers are very kind, helpful and supportive. I feel very comfortable with them and at ease.
16 October 2024
I have no complaints. It is a pleasure to meet your staff and I always look forward to seeing them every day. They are very pleasant and polite and quite efficient. It is the highlight of my day.
16 October 2024
Emiran always places very good and caring staff with me who are always happy and we are able to have a good laugh and chat.
14 October 2024
Everyone is polite and friendly. They are up to date with all the rules and regulations.
26 September 2024
Am and PM visits - very pleasant cosy company.
22 August 2024
I am quite satisfied with the carers and the care.
02 August 2024
All the cares that have come home to my husband have been friendly upon arrival and have been engaging with my husband. They have helped him with his physio routine and taken him shopping when he has asked. Being able to have a break even if it is small. Helps me also to either get a few things done at home or have a rest so I can focus on my husband when the carers bring him home.
21 December 2023
Very satisfactory. Some carers to more than other but the main things get home. Some carers rather careless of home.
04 December 2023
I have 3 carers per day. One for breakfast call, lunch call and evening call. All carers are so polite and helpful, should I require anything done. The Sunday evening carer has the taste of removing my refuse and recycling sacks - ready for the waste collection vans on Monday morning. I have no complaints about Emiran Healthcare!
08 November 2023
This has proved to be a far less embarrassing experience than I had expected, due to the thoughtful and respectful attitude of your staff. As I need to take medication at 6:30 am, I was pleased to be given an early slot and taking traffic problems and other unseen difficulties they are fairly on time. My carers are lovely people and I am very grateful for their cheerful service. They give me a strip wash, tidy my bed and if there is time do any dishes. I have been very pleased indeed with Emiran HealthCare.
09 August 2023
I have care from Emiran HealthCare and they are good. I like my carers and like one very much so. They are all so kind and I've never had a carer who hasn't made me feel uncomfortable.
05 July 2023
I have found the carers friendly and very helpful. They are all the same, easy to get on with.
30 June 2023
Excellent overall service. As a family, we have been very satisfied.
18 May 2023
Looking for homecare for my mum was a very daunting experience and with other providers I just felt like a number. With Emiran HealthCare, from the first moment I called them, they were extremely helpful and always looked to go the extra mile. My mum, as you can imagine, didn't like the thought of having a carer. But, when Emiran visit they are more like family and the carer's kindness and smile warms my mum's heart. Thank you for all that you do.
26 April 2023
Emiran Healthcare Services has been providing homecare for my mum since around January 2023 following a step down by another agency. Emiran has provided exceptional care for mum through their carers. My mum is very happy and comfortable with the experienced, compassionate carers who come into her home daily. The admin staff of Emiran are also very easy to reach. Emiran have been helpful in taking the stress off me through their services.
11 April 2023
Staff are always polite and helpful.
08 March 2023
Emiran Healthcare has provided excellent care for my mum. We are very happy with the service and would recommend Emiran services to anyone who needed the care to stay at home.
08 March 2023
I am very pleased with the way I am being looked after. I can recommend the carers and I have. They are very thoughtful and look after me well.
15 June 2021
The care provided by the team was excellent. They were very thorough and we very caring. They treated Mum with dignity, were friendly and good humour.
21 January 2021
Started the service in March 2020 (approx). From the start, we had issues with carers not turning up or being late, with the main contact never answering her phone to me or other carers. These issues were reported to the Manager and all were argued and ignored even though I had the paper file which stated and proved my complaint. Nothing changed. Our first invoice came through things were charged such as mileage which was not chargeable for our distance from the office, trips out in a carer's car which was not taken and the times that carers didn't show up. Once again, complained and was argued with but after some time was eventually given the correct invoice. In the whole time we were with them, the invoices were never right and always overcharged the customer. New carers were being introduced towards the end and one after the other, each had a reducing understanding of English or cooking. Avoid if you want a reliable care service provider.
Latest Reviews for Emiran HealthCare
25 October 2024
My expereince with Emiran HealthCare has been excellent and the carers are very kind, helpful and supportive. I feel very comfortable with them and at ease.
16 October 2024
I have no complaints. It is a pleasure to meet your staff and I always look forward to seeing them every day. They are very pleasant and polite and quite efficient. It is the highlight of my day.
16 October 2024
Emiran always places very good and caring staff with me who are always happy and we are able to have a good laugh and chat.
14 October 2024
Everyone is polite and friendly. They are up to date with all the rules and regulations.
26 September 2024
Am and PM visits - very pleasant cosy company.
22 August 2024
I am quite satisfied with the carers and the care.
02 August 2024
All the cares that have come home to my husband have been friendly upon arrival and have been engaging with my husband. They have helped him with his physio routine and taken him shopping when he has asked. Being able to have a break even if it is small. Helps me also to either get a few things done at home or have a rest so I can focus on my husband when the carers bring him home.
21 December 2023
Very satisfactory. Some carers to more than other but the main things get home. Some carers rather careless of home.
04 December 2023
I have 3 carers per day. One for breakfast call, lunch call and evening call. All carers are so polite and helpful, should I require anything done. The Sunday evening carer has the taste of removing my refuse and recycling sacks - ready for the waste collection vans on Monday morning. I have no complaints about Emiran Healthcare!
08 November 2023
This has proved to be a far less embarrassing experience than I had expected, due to the thoughtful and respectful attitude of your staff. As I need to take medication at 6:30 am, I was pleased to be given an early slot and taking traffic problems and other unseen difficulties they are fairly on time. My carers are lovely people and I am very grateful for their cheerful service. They give me a strip wash, tidy my bed and if there is time do any dishes. I have been very pleased indeed with Emiran HealthCare.
09 August 2023
I have care from Emiran HealthCare and they are good. I like my carers and like one very much so. They are all so kind and I've never had a carer who hasn't made me feel uncomfortable.
05 July 2023
I have found the carers friendly and very helpful. They are all the same, easy to get on with.
30 June 2023
Excellent overall service. As a family, we have been very satisfied.
18 May 2023
Looking for homecare for my mum was a very daunting experience and with other providers I just felt like a number. With Emiran HealthCare, from the first moment I called them, they were extremely helpful and always looked to go the extra mile. My mum, as you can imagine, didn't like the thought of having a carer. But, when Emiran visit they are more like family and the carer's kindness and smile warms my mum's heart. Thank you for all that you do.
26 April 2023
Emiran Healthcare Services has been providing homecare for my mum since around January 2023 following a step down by another agency. Emiran has provided exceptional care for mum through their carers. My mum is very happy and comfortable with the experienced, compassionate carers who come into her home daily. The admin staff of Emiran are also very easy to reach. Emiran have been helpful in taking the stress off me through their services.
11 April 2023
Staff are always polite and helpful.
08 March 2023
Emiran Healthcare has provided excellent care for my mum. We are very happy with the service and would recommend Emiran services to anyone who needed the care to stay at home.
08 March 2023
I am very pleased with the way I am being looked after. I can recommend the carers and I have. They are very thoughtful and look after me well.
15 June 2021
The care provided by the team was excellent. They were very thorough and we very caring. They treated Mum with dignity, were friendly and good humour.
21 January 2021
Started the service in March 2020 (approx). From the start, we had issues with carers not turning up or being late, with the main contact never answering her phone to me or other carers. These issues were reported to the Manager and all were argued and ignored even though I had the paper file which stated and proved my complaint. Nothing changed. Our first invoice came through things were charged such as mileage which was not chargeable for our distance from the office, trips out in a carer's car which was not taken and the times that carers didn't show up. Once again, complained and was argued with but after some time was eventually given the correct invoice. In the whole time we were with them, the invoices were never right and always overcharged the customer. New carers were being introduced towards the end and one after the other, each had a reducing understanding of English or cooking. Avoid if you want a reliable care service provider.