Submit a Review for Elsah Healthcare Ltd
105 High Street, London, SE20 7DT
View Full Details of Elsah Healthcare LtdLatest Reviews for Elsah Healthcare Ltd
10 March 2025
Amazing help at very short notice. My mum took to the 24 hour care when my dad was taken into hospital. I loved the carers - it was a hard situation with my dad being my mums primary carer. The response rate was absolutely phenomenal. The carers first rate.
16 September 2024
The carers are always punctual and if running late (very rare) will keep us updated. They always greet my father in-law with a cheerful smile and greeting using his name. They help him and always ensure he is happy and all ok. We are very happy with the care and attention they give his needs. Like little angels. Thank you for helping us and looking after our father, we appreciate you all.
21 May 2024
Since the carers have returned to care for my mum the improvement in her has been amazing. She is pretty much immobile and the carers do so much to make sure she isn't just left in bed every day. Mum's mental health has improved enormously since they came back. The fact that they do simple things well, such as chatting with her really improves her mood.
16 May 2024
Our mum's overall care is exceptional. They are person-centred, approachable, professional, patient, competent, happy, local and flexible. They really care about her and tailor to her needs. They go the extra mile, above and beyond. They treat her like family. They can be reached easily via phone, email etc. One of the best care agencies in the Borough of Bromley!
29 November 2023
Elsah Healthcare supported our mother at her retirement home for many months as her dementia progressed. We were seeking a home care provider able to balance home care, companionship and nursing supervision. The service needed to be flexible as we knew Mum's condition would be progressive and changeable. Elsah were brilliant. They built a strong bond with Mum, maximising her independence as much as possible and ensuring she maintained a sense of control at a very distressing time for her. They coped with her dementia in a practical and matter-of-fact way which is just what was needed. Without the Elsah team, Mum would have moved into residential care much earlier, and experience she was dreading. They worked with us closely as a family as Mum's condition progressed and supported us at the time it was right for Mum to move to a more supervised environment. We'd highly recommend them.
24 November 2023
The care manager and the Elsah team were very supportive of my dad's situation right from the start. The carers from Elsah were professional and the management team was more than flexible to accommodate my father's ever-changing schedule due to his condition and hospital stays, sometimes very last minute too. I would highly recommend Elsah Healthcare for any homecare needs without a doubt.
24 November 2023
We moved my mother to a different area to be closer to us and saw the reviews for Elsah Healthcare. The company is very well organised and provide everything my mum needs. She has become very close with her carer who she respects highly and the carer and company go the extra mile even when I have messaged late for change of time/ day or to be with her for doctors and hospital appointments. My family and myself are so grateful to the Elsah Healthcare team as it’s taken a big weight of worry from our shoulders and Mum is settled and content and loves a good catch-up with her carer.
24 August 2023
The company are well organised and the carers are very experienced. What is very special about this company, they will go the extra mile for sure. They are alert to risks; will know when to alert the medics and family and are in contact with me. The company are very trustworthy and the staff work very hard to achieve positive outcomes for the client. The staff are very respectful and kind to my friend, who was diagnosed in 2021. My friend feels reassured and secure with the carers. She looks forward to their visits and they interact very well with her, helping her day to be more positive.
18 August 2023
My sister-in-law has cancer, and after a few months of treatment, it became apparent she would need support. I live 170 miles away with her brother, making it difficult to be able to help with some of her daily needs. She chose Elsah Healthcare Ltd to assist on a daily basis with making lunch and tidying the kitchen, reminding her to take her medication. I am a retired care assistant and know that it can be very challenging at times. All the care workers involved have been very kind and understanding and regularly go above and beyond. Over the last few months, my sister-in-law has become very confused, and the carers stay longer than scheduled to make sure all her needs have been catered for. With living a distance away, it's very reassuring to know that she has people caring for her that you can trust.
06 April 2023
The carers have been really good and helpful to me.
24 March 2023
The person caring for my husband shows such professional service and kindness and is extremely kind and thoughtful too. Due to the care, my husband now can use the toilet by himself and his health improved due to the care. Thank you.
23 March 2023
Elsah Care are truly amazing! They have looked after my 91-year-old mum so well since she became very frail in June last year and stepped up to all the challenges she's undergone mentally and physically with dementia and becoming bedbound. They have totally dedicated themselves to looking after her health, hygiene and catering to her specific food likes and dislikes and given her a great quality of life in this last phase of her life making her feel loved and happy with every visit they make. They work with and communicate with all the family so well and work incredibly hard with tons of experience under their belt and wisdom on elderly care. They are an amazingly compassionate, professional, caring team and my mum and family are very grateful to have them in our lives.
24 January 2023
Superb carers. Nothing is too much trouble. Go over and beyond to support the client. Management always willing to help and support both client and family. Would thoroughly recommend. Easy to contact. Excellent value for money.
27 December 2022
The carers that support my mum have been excellent and incredibly flexible in their service to meet her needs. As a family, we feel confident she is always in safe and caring hands. Their communication with us, as a family, is really good.
05 December 2022
My sister who lives alone became ill with cancer in Autumn 2021. As her treatment continued she started to develop confusion and started to forget simple household procedures. Elsah Healthcare came in during Summer 2022 and have provided a wonderful comprehensive, caring service to look after her, including accompanying her at medical appointments, shopping, cleaning and most importantly reminding her to take medicines, food and fluids. They have always been prepared to go the extra mile in order to maintain her care when situations changed or my sister was unable to make decisions and very adept at making sensible decisions at short notice. I live over 150 miles away, but have been able to stay in the loop because Elsah carers report each day via an app; and via a WhatsApp group. A wholly excellent service, thank you.
17 November 2022
In my experience, the staff of Elsah Healthcare are kind, caring and very professional. They regularly "go the extra mile", putting in so much time and effort to make sure that my relative is safe and happy. In rapidly changing circumstances they have been able to adjust and adapt, finding solutions to some quite puzzling and difficult conundrums! I am truly grateful for their dedication; and my relative says the people who care for her are lovely. I agree.
08 September 2022
We have had an excellent experience with this company. Their carers are very professional, warm, and compassionate. The carers have quickly formed a close bond with my mother, she says they are lovely.
07 September 2022
I find the staff caring and safe. They listen to how you are each day and readily give reassurance and support. I feel very fortunate to have a family who waited patiently for a vacancy for me.
11 July 2022
Elsah Healthcare started looking after my dad in May 2022, and we have been very happy with the care. My dad initially was unhappy about what he felt was an intrusion, but as he’s got to know the carers, he now enjoys the company and appreciates the help. Communication is excellent between the carers and management team, and I feel we are all working together to give Dad the best care possible.
27 June 2022
My husband was discharged from hospital late in the afternoon and the carers came very soon after to introduce themselves and ascertain exactly what was needed. They came 4 times a day and over the period of three weeks before my husband passed away different carers came. They were all very efficient, friendly, and kind and my husband felt safe and well looked after by them. The ladies all took a personal interest in my husband and listened to his stories which made him feel that he was much more than just another client. They also asked if they could do anything for me which was kind. I found the way the company was run really put the clients first and there was never any question that somebody would turn up and deliver the care my husband needed. I would like to thank the team at Elsah very much indeed for all they did for us. One or two individuals were outstanding but I can’t name names I would not hesitate to recommend the care offered by Elsah.
Latest Reviews for Elsah Healthcare Ltd
10 March 2025
Amazing help at very short notice. My mum took to the 24 hour care when my dad was taken into hospital. I loved the carers - it was a hard situation with my dad being my mums primary carer. The response rate was absolutely phenomenal. The carers first rate.
16 September 2024
The carers are always punctual and if running late (very rare) will keep us updated. They always greet my father in-law with a cheerful smile and greeting using his name. They help him and always ensure he is happy and all ok. We are very happy with the care and attention they give his needs. Like little angels. Thank you for helping us and looking after our father, we appreciate you all.
21 May 2024
Since the carers have returned to care for my mum the improvement in her has been amazing. She is pretty much immobile and the carers do so much to make sure she isn't just left in bed every day. Mum's mental health has improved enormously since they came back. The fact that they do simple things well, such as chatting with her really improves her mood.
16 May 2024
Our mum's overall care is exceptional. They are person-centred, approachable, professional, patient, competent, happy, local and flexible. They really care about her and tailor to her needs. They go the extra mile, above and beyond. They treat her like family. They can be reached easily via phone, email etc. One of the best care agencies in the Borough of Bromley!
29 November 2023
Elsah Healthcare supported our mother at her retirement home for many months as her dementia progressed. We were seeking a home care provider able to balance home care, companionship and nursing supervision. The service needed to be flexible as we knew Mum's condition would be progressive and changeable. Elsah were brilliant. They built a strong bond with Mum, maximising her independence as much as possible and ensuring she maintained a sense of control at a very distressing time for her. They coped with her dementia in a practical and matter-of-fact way which is just what was needed. Without the Elsah team, Mum would have moved into residential care much earlier, and experience she was dreading. They worked with us closely as a family as Mum's condition progressed and supported us at the time it was right for Mum to move to a more supervised environment. We'd highly recommend them.
24 November 2023
The care manager and the Elsah team were very supportive of my dad's situation right from the start. The carers from Elsah were professional and the management team was more than flexible to accommodate my father's ever-changing schedule due to his condition and hospital stays, sometimes very last minute too. I would highly recommend Elsah Healthcare for any homecare needs without a doubt.
24 November 2023
We moved my mother to a different area to be closer to us and saw the reviews for Elsah Healthcare. The company is very well organised and provide everything my mum needs. She has become very close with her carer who she respects highly and the carer and company go the extra mile even when I have messaged late for change of time/ day or to be with her for doctors and hospital appointments. My family and myself are so grateful to the Elsah Healthcare team as it’s taken a big weight of worry from our shoulders and Mum is settled and content and loves a good catch-up with her carer.
24 August 2023
The company are well organised and the carers are very experienced. What is very special about this company, they will go the extra mile for sure. They are alert to risks; will know when to alert the medics and family and are in contact with me. The company are very trustworthy and the staff work very hard to achieve positive outcomes for the client. The staff are very respectful and kind to my friend, who was diagnosed in 2021. My friend feels reassured and secure with the carers. She looks forward to their visits and they interact very well with her, helping her day to be more positive.
18 August 2023
My sister-in-law has cancer, and after a few months of treatment, it became apparent she would need support. I live 170 miles away with her brother, making it difficult to be able to help with some of her daily needs. She chose Elsah Healthcare Ltd to assist on a daily basis with making lunch and tidying the kitchen, reminding her to take her medication. I am a retired care assistant and know that it can be very challenging at times. All the care workers involved have been very kind and understanding and regularly go above and beyond. Over the last few months, my sister-in-law has become very confused, and the carers stay longer than scheduled to make sure all her needs have been catered for. With living a distance away, it's very reassuring to know that she has people caring for her that you can trust.
06 April 2023
The carers have been really good and helpful to me.
24 March 2023
The person caring for my husband shows such professional service and kindness and is extremely kind and thoughtful too. Due to the care, my husband now can use the toilet by himself and his health improved due to the care. Thank you.
23 March 2023
Elsah Care are truly amazing! They have looked after my 91-year-old mum so well since she became very frail in June last year and stepped up to all the challenges she's undergone mentally and physically with dementia and becoming bedbound. They have totally dedicated themselves to looking after her health, hygiene and catering to her specific food likes and dislikes and given her a great quality of life in this last phase of her life making her feel loved and happy with every visit they make. They work with and communicate with all the family so well and work incredibly hard with tons of experience under their belt and wisdom on elderly care. They are an amazingly compassionate, professional, caring team and my mum and family are very grateful to have them in our lives.
24 January 2023
Superb carers. Nothing is too much trouble. Go over and beyond to support the client. Management always willing to help and support both client and family. Would thoroughly recommend. Easy to contact. Excellent value for money.
27 December 2022
The carers that support my mum have been excellent and incredibly flexible in their service to meet her needs. As a family, we feel confident she is always in safe and caring hands. Their communication with us, as a family, is really good.
05 December 2022
My sister who lives alone became ill with cancer in Autumn 2021. As her treatment continued she started to develop confusion and started to forget simple household procedures. Elsah Healthcare came in during Summer 2022 and have provided a wonderful comprehensive, caring service to look after her, including accompanying her at medical appointments, shopping, cleaning and most importantly reminding her to take medicines, food and fluids. They have always been prepared to go the extra mile in order to maintain her care when situations changed or my sister was unable to make decisions and very adept at making sensible decisions at short notice. I live over 150 miles away, but have been able to stay in the loop because Elsah carers report each day via an app; and via a WhatsApp group. A wholly excellent service, thank you.
17 November 2022
In my experience, the staff of Elsah Healthcare are kind, caring and very professional. They regularly "go the extra mile", putting in so much time and effort to make sure that my relative is safe and happy. In rapidly changing circumstances they have been able to adjust and adapt, finding solutions to some quite puzzling and difficult conundrums! I am truly grateful for their dedication; and my relative says the people who care for her are lovely. I agree.
08 September 2022
We have had an excellent experience with this company. Their carers are very professional, warm, and compassionate. The carers have quickly formed a close bond with my mother, she says they are lovely.
07 September 2022
I find the staff caring and safe. They listen to how you are each day and readily give reassurance and support. I feel very fortunate to have a family who waited patiently for a vacancy for me.
11 July 2022
Elsah Healthcare started looking after my dad in May 2022, and we have been very happy with the care. My dad initially was unhappy about what he felt was an intrusion, but as he’s got to know the carers, he now enjoys the company and appreciates the help. Communication is excellent between the carers and management team, and I feel we are all working together to give Dad the best care possible.
27 June 2022
My husband was discharged from hospital late in the afternoon and the carers came very soon after to introduce themselves and ascertain exactly what was needed. They came 4 times a day and over the period of three weeks before my husband passed away different carers came. They were all very efficient, friendly, and kind and my husband felt safe and well looked after by them. The ladies all took a personal interest in my husband and listened to his stories which made him feel that he was much more than just another client. They also asked if they could do anything for me which was kind. I found the way the company was run really put the clients first and there was never any question that somebody would turn up and deliver the care my husband needed. I would like to thank the team at Elsah very much indeed for all they did for us. One or two individuals were outstanding but I can’t name names I would not hesitate to recommend the care offered by Elsah.