Submit a Review for Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
The Old Rectory, Main Street, Glenfield, Leicester, LE3 8DG
View Full Details of Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)Latest Reviews for Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
23 April 2024
The company (My Homecare) providing care to my husband are very reliable, receptive to feedback and work very cooperatively with me to ensure that my husband has the best possible care. My husband has advanced dementia and is unable to communicate verbally, but he is often distressed. It is therefore important that the carers get to know him and understand his needs and the director always ensures that we have a small team to look after him who he is comfortable and familiar with and when a new member of the team is introduced, they are given adequate time to shadow and train so that my husband can get to know them and feel comfortable with them. The carers are all very capable, extremely compassionate and very kind and they all provide excellent care to my husband.
21 December 2023
The review was an opportunity to raise any concerns and also make positive comments about the service provided by Passionate Homecare. A representative from Adult Services would have been helpful in addressing future developments, that may occur in future, such as the need for more services.
20 November 2023
My homecare always tends to my husband's needs; they schedule frequent reviews to see how we are and now are finding the service provided by the carer we have. They are consistent with who they send every day and always inform us when the regular carer cannot come. We would 100% recommend My Homecare to anybody who is looking for care as they're a great care company, and we have had no problems with them so far.
17 November 2023
Passionate Homecare delivers on the whole a high standard of quality care. Each individual carer surpassed our expectations of care provided to our mum. A big thank you to Mum's main two carers. For their friendship and quality of care. Also thank you to the management team for their help and support throughout.
12 September 2023
My mother has been cared for with My Homecare for 18 months to date and the care levels remain at 100% successful in every aspect. Each Carer is very sensitive to my mothers daily requirements which are carried out like clockwork each and every day. The communication between the excellent management and the carers allows us to book last minute appointments for my mother to be carried out so the carers can look after other clients and utilise their time. My home care is highly recommended in every way. Thank you.
05 September 2023
I was very satisfied with the standard of care my mother received. She was treated with care, respect and dignity. Thank you to all at My Homecare.
12 May 2023
In a time of crisis, Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) responded quickly and with true understanding. They were able to put care in place the following day, which was very impressive. The managers were responsive, kind and flexible. The carers were friendly, sensitive and efficient. I cannot recommend Passionate Homecare Ltd (T/A My Homecare Leicester - GlenfieldBranch) highly enough.
13 March 2023
My Homecare provided an extensive package of care for both my parents when we needed this in an emergency situation. They were excellent in responding flexibly to the situation and providing a high quality of care, with staff who go above and beyond to help wherever they can. My mother is now in hospital for an extended stay so we are unsure what the future holds but I would not hesitate to restart the care from My Homecare, should we be able to get my parents to live at home again.
05 July 2022
In most cases, we are both satisfied with the service supplier by My Homecare.
21 June 2022
I approached My Homecare in Glenfield to provide emergency care for my mother who became ill and incapacitated very rapidly. Ultimately they were providing care 24/7. I was having to request additional care input frequently and at short notice. The care was superb, they were flexible and I will be forever grateful to them. Sadly my mum passed away on 25.3.22 in hospice.
29 April 2022
Very helpful.
29 March 2022
Though very nice and polite, very young carers with poor understanding of English with very little experience. Never had a regular carer, different carers each or almost every day.
08 March 2021
I am delighted with this care agency. Care is being provided in a kind, courteous and attentive matter. The care provided enables my parents-in-law to start their day in the best possible manner. Punctuality and attention to detail observed on a daily basis.
Latest Reviews for Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch)
23 April 2024
The company (My Homecare) providing care to my husband are very reliable, receptive to feedback and work very cooperatively with me to ensure that my husband has the best possible care. My husband has advanced dementia and is unable to communicate verbally, but he is often distressed. It is therefore important that the carers get to know him and understand his needs and the director always ensures that we have a small team to look after him who he is comfortable and familiar with and when a new member of the team is introduced, they are given adequate time to shadow and train so that my husband can get to know them and feel comfortable with them. The carers are all very capable, extremely compassionate and very kind and they all provide excellent care to my husband.
21 December 2023
The review was an opportunity to raise any concerns and also make positive comments about the service provided by Passionate Homecare. A representative from Adult Services would have been helpful in addressing future developments, that may occur in future, such as the need for more services.
20 November 2023
My homecare always tends to my husband's needs; they schedule frequent reviews to see how we are and now are finding the service provided by the carer we have. They are consistent with who they send every day and always inform us when the regular carer cannot come. We would 100% recommend My Homecare to anybody who is looking for care as they're a great care company, and we have had no problems with them so far.
17 November 2023
Passionate Homecare delivers on the whole a high standard of quality care. Each individual carer surpassed our expectations of care provided to our mum. A big thank you to Mum's main two carers. For their friendship and quality of care. Also thank you to the management team for their help and support throughout.
12 September 2023
My mother has been cared for with My Homecare for 18 months to date and the care levels remain at 100% successful in every aspect. Each Carer is very sensitive to my mothers daily requirements which are carried out like clockwork each and every day. The communication between the excellent management and the carers allows us to book last minute appointments for my mother to be carried out so the carers can look after other clients and utilise their time. My home care is highly recommended in every way. Thank you.
05 September 2023
I was very satisfied with the standard of care my mother received. She was treated with care, respect and dignity. Thank you to all at My Homecare.
12 May 2023
In a time of crisis, Passionate Homecare Ltd (T/A My Homecare Leicester - Glenfield Branch) responded quickly and with true understanding. They were able to put care in place the following day, which was very impressive. The managers were responsive, kind and flexible. The carers were friendly, sensitive and efficient. I cannot recommend Passionate Homecare Ltd (T/A My Homecare Leicester - GlenfieldBranch) highly enough.
13 March 2023
My Homecare provided an extensive package of care for both my parents when we needed this in an emergency situation. They were excellent in responding flexibly to the situation and providing a high quality of care, with staff who go above and beyond to help wherever they can. My mother is now in hospital for an extended stay so we are unsure what the future holds but I would not hesitate to restart the care from My Homecare, should we be able to get my parents to live at home again.
05 July 2022
In most cases, we are both satisfied with the service supplier by My Homecare.
21 June 2022
I approached My Homecare in Glenfield to provide emergency care for my mother who became ill and incapacitated very rapidly. Ultimately they were providing care 24/7. I was having to request additional care input frequently and at short notice. The care was superb, they were flexible and I will be forever grateful to them. Sadly my mum passed away on 25.3.22 in hospice.
29 April 2022
Very helpful.
29 March 2022
Though very nice and polite, very young carers with poor understanding of English with very little experience. Never had a regular carer, different carers each or almost every day.
08 March 2021
I am delighted with this care agency. Care is being provided in a kind, courteous and attentive matter. The care provided enables my parents-in-law to start their day in the best possible manner. Punctuality and attention to detail observed on a daily basis.