Submit a Review for Home Instead (Perthshire)
5 Atholl Place, Perth, PH1 5NE
View Full Details of Home Instead (Perthshire)Latest Reviews for Home Instead (Perthshire)
19 November 2024
Exemplary care carried out with compassion, dignity and kindness. A very professional team. We have become very fond of them all.
11 April 2024
We have chosen Home Instead Perth to provide care for our Mum. From the outset, they have listened to what we need and have gone out of their way to be accommodating. It is a very personalised service and they are always willing to listen and change things as needed. Our care professional is excellent. With her attention to detail, we know our mum is in very safe and caring hands.
10 April 2024
I have been using Home Instead for the last four months. My care has been excellent. The Care Professionals have all been fantastic. They carefully select their employees, as they are always lovely. They provide any help I need, nothing is too much trouble. They ensure that your regular carers are the right people for you. Their policy of the office staff members also working as carers means that if you have to contact the office, the staff knows you and your needs. It allows continuity of care, as they will cover any Care Professionals on leave. I highly recommend this service.
15 March 2024
Home Instead have been providing companionship visits for my widowed father, who has dementia, for over a year now. As he has dementia he much prefers seeing the same carers regularly and Home Instead has largely succeeded with this noting this isn't easy to achieve. The carers who have attended have all been professional and reliable as well as understanding and caring which is appreciated by my father and the wider family. The support from the office has been excellent too. Thank you.
13 March 2024
Home Instead has been a lifesaver for me and my mother in providing us with the extra support we so desperately needed. The Home Instead team went above and beyond to assist us and was so supportive and professional from the outset. I would not hesitate in recommending them to anyone looking for compassionate care and support for their loved ones.
18 September 2023
The carer was wonderful, kind, gentle, and very caring. She was able to calm Mum when she was distressed and she kindly brought art supplies as I told her Mum liked art. My only negative point is that she couldn't drive and Mum likes to go out in the car.
24 July 2023
Very considerate carers who treated my father with respect and kindness. The carers not only looked after my father but also his home and always maintained a high standard of hygiene and cleanliness.
12 May 2023
I requested the help of Home Instead to provide companionship visits to my 93-year-old mother, who is sadly now not able to socialise as much as she used to. Everyone I have dealt with has been extremely professional, courteous and, above all, focused on providing the best and most appropriate service to suit my mother's needs. Great care was taken to 'match' the right care professional for my mother and the visits have proved to be a great success. The service is very flexible and can be adapted should care needs change. This is extremely important, as circumstances can change very quickly. Information, follow-up and feedback are regularly given and nothing is too much trouble. Their help and support have been exemplary.
16 March 2023
All carers are extremely professional and dedicated. They offer great service, very helpful and courteous. They go the extra mile.
07 March 2023
All care providers I have met have been very pleasant, willing to meet any request, work efficiently and have good timekeeping. All in all, I am happy with the service. I am kept well informed should there be a change to the service, but this has not been a problem.
18 January 2023
My mother and our family are truly grateful to the staff and carers at Home Instead. Home Instead reacted quickly to our need for home care following my mother's discharge from the hospital. Set up was swift and easy and care started immediately. Her regular carers were always on time, cheery and always lovely providing both care and company for my mother. My mother is now in residential care and I know she misses her carer visits. Many thanks, Home Instead.
10 November 2022
My husband has been receiving care from Home Instead for 8 months after previously having been with 2 other companies. Home Instead, by far, provide the best, and most excellent, level of service. Carers are well-trained, kind, compassionate and give my husband the respect and dignity that anyone could wish for their loved one. The level of care and communication is excellent on every level, from office admin through to care in the home. The app is especially useful to see the notes written by care staff. From day one, everything was explained thoroughly, and every effort made to support my requests. Careful consideration is also given to match up the client with the appropriate carers. Care staff appear to be well-supported which enable them to provide a hugely respectful level of dignified care to meet my husband's many and changing care needs. Carers have also shown me, as my husband's full-time carer, compassion and support when days have been challenging.
22 September 2022
We have been receiving care from Home instead for the last few weeks. Previously our friend had home care from another care provider but for the last nine months had been in a care home in Perth. It was her wish to return home and then we were introduced to the Home Instead service, and what a service that has been. Phone calls from one carer when our friend had managed to stand with an aid, great excitement. A carer who brought a crumpet from home to make Eggs Royal (Eggs Benedict but with smoked salmon) including making fresh hollandaise sauce (Amazing). Although just for a short period due to illness which has involved a hospital admission, our friend became more animated than we had seen in some time, spoke with fondness about the carers, who were so caring and concerned (true professionals) and regularly the same carers leading to reassuring continuity. On the morning of our friend's collapse, the carer was a tower of strength but visibly concerned and so supportive to us.
06 September 2022
My mum describes the main carer who has been visiting her since March as "very pleasant". She takes her out to do shopping and other things that she needs doing. Mum tells me that she enjoys conversations with her. I know she looks forward to her coming each week.
26 August 2022
The experience so far has been excellent. It has taken us a little while to work out the correct level of support my mum requires, but this is normal, and Home Instead have been flexible and helpful in finding out what is best for my mum. My mum likes all her carers, who I believe do their very best to make their time with her well-spent and useful for her, through their flexibility and ability to see things that would be good for her and benefit her. Communication with management should any issues arise has been great, so we are very pleased with the service we have received from Home Instead.
23 August 2022
Two hours of assistance per week. Very kind and thoughtful with suggestions as to what I can do to make life easier. Helps with cooking and sorting out clothes, food in freezer and also accompanied me on short walks locally.
21 August 2022
Home Instead has been supporting my dad for 3 months now. This has allowed us peace of mind, and I have been very happy with the service. The carers are always helpful and kind. They are reliable, and we have a number whom dad has been able to get to know well. The office staff and finance team are responsive and efficient.
20 April 2022
The quiet assurance, endless patience and professional approach provided by the carers visiting my mother which has created an environment where she looks forward to their visits is of huge importance to her and to all her family.
21 February 2022
My carer is a great support when out, observes my needs. Supports me at my hospital appointments which can be draining if I didn't have her. The agency are good at communicating, seeing requirements I need. Thank you.
21 February 2022
The ongoing support visits to my mother have continued to offer an excellent level of care. To date, it has been possible for the same staff member to undertake the visits which is greatly appreciated by both my mother and myself as my mother relates to this individual carer very well. My mother finds the support visits both an enjoyable and positive experience.
Latest Reviews for Home Instead (Perthshire)
19 November 2024
Exemplary care carried out with compassion, dignity and kindness. A very professional team. We have become very fond of them all.
11 April 2024
We have chosen Home Instead Perth to provide care for our Mum. From the outset, they have listened to what we need and have gone out of their way to be accommodating. It is a very personalised service and they are always willing to listen and change things as needed. Our care professional is excellent. With her attention to detail, we know our mum is in very safe and caring hands.
10 April 2024
I have been using Home Instead for the last four months. My care has been excellent. The Care Professionals have all been fantastic. They carefully select their employees, as they are always lovely. They provide any help I need, nothing is too much trouble. They ensure that your regular carers are the right people for you. Their policy of the office staff members also working as carers means that if you have to contact the office, the staff knows you and your needs. It allows continuity of care, as they will cover any Care Professionals on leave. I highly recommend this service.
15 March 2024
Home Instead have been providing companionship visits for my widowed father, who has dementia, for over a year now. As he has dementia he much prefers seeing the same carers regularly and Home Instead has largely succeeded with this noting this isn't easy to achieve. The carers who have attended have all been professional and reliable as well as understanding and caring which is appreciated by my father and the wider family. The support from the office has been excellent too. Thank you.
13 March 2024
Home Instead has been a lifesaver for me and my mother in providing us with the extra support we so desperately needed. The Home Instead team went above and beyond to assist us and was so supportive and professional from the outset. I would not hesitate in recommending them to anyone looking for compassionate care and support for their loved ones.
18 September 2023
The carer was wonderful, kind, gentle, and very caring. She was able to calm Mum when she was distressed and she kindly brought art supplies as I told her Mum liked art. My only negative point is that she couldn't drive and Mum likes to go out in the car.
24 July 2023
Very considerate carers who treated my father with respect and kindness. The carers not only looked after my father but also his home and always maintained a high standard of hygiene and cleanliness.
12 May 2023
I requested the help of Home Instead to provide companionship visits to my 93-year-old mother, who is sadly now not able to socialise as much as she used to. Everyone I have dealt with has been extremely professional, courteous and, above all, focused on providing the best and most appropriate service to suit my mother's needs. Great care was taken to 'match' the right care professional for my mother and the visits have proved to be a great success. The service is very flexible and can be adapted should care needs change. This is extremely important, as circumstances can change very quickly. Information, follow-up and feedback are regularly given and nothing is too much trouble. Their help and support have been exemplary.
16 March 2023
All carers are extremely professional and dedicated. They offer great service, very helpful and courteous. They go the extra mile.
07 March 2023
All care providers I have met have been very pleasant, willing to meet any request, work efficiently and have good timekeeping. All in all, I am happy with the service. I am kept well informed should there be a change to the service, but this has not been a problem.
18 January 2023
My mother and our family are truly grateful to the staff and carers at Home Instead. Home Instead reacted quickly to our need for home care following my mother's discharge from the hospital. Set up was swift and easy and care started immediately. Her regular carers were always on time, cheery and always lovely providing both care and company for my mother. My mother is now in residential care and I know she misses her carer visits. Many thanks, Home Instead.
10 November 2022
My husband has been receiving care from Home Instead for 8 months after previously having been with 2 other companies. Home Instead, by far, provide the best, and most excellent, level of service. Carers are well-trained, kind, compassionate and give my husband the respect and dignity that anyone could wish for their loved one. The level of care and communication is excellent on every level, from office admin through to care in the home. The app is especially useful to see the notes written by care staff. From day one, everything was explained thoroughly, and every effort made to support my requests. Careful consideration is also given to match up the client with the appropriate carers. Care staff appear to be well-supported which enable them to provide a hugely respectful level of dignified care to meet my husband's many and changing care needs. Carers have also shown me, as my husband's full-time carer, compassion and support when days have been challenging.
22 September 2022
We have been receiving care from Home instead for the last few weeks. Previously our friend had home care from another care provider but for the last nine months had been in a care home in Perth. It was her wish to return home and then we were introduced to the Home Instead service, and what a service that has been. Phone calls from one carer when our friend had managed to stand with an aid, great excitement. A carer who brought a crumpet from home to make Eggs Royal (Eggs Benedict but with smoked salmon) including making fresh hollandaise sauce (Amazing). Although just for a short period due to illness which has involved a hospital admission, our friend became more animated than we had seen in some time, spoke with fondness about the carers, who were so caring and concerned (true professionals) and regularly the same carers leading to reassuring continuity. On the morning of our friend's collapse, the carer was a tower of strength but visibly concerned and so supportive to us.
06 September 2022
My mum describes the main carer who has been visiting her since March as "very pleasant". She takes her out to do shopping and other things that she needs doing. Mum tells me that she enjoys conversations with her. I know she looks forward to her coming each week.
26 August 2022
The experience so far has been excellent. It has taken us a little while to work out the correct level of support my mum requires, but this is normal, and Home Instead have been flexible and helpful in finding out what is best for my mum. My mum likes all her carers, who I believe do their very best to make their time with her well-spent and useful for her, through their flexibility and ability to see things that would be good for her and benefit her. Communication with management should any issues arise has been great, so we are very pleased with the service we have received from Home Instead.
23 August 2022
Two hours of assistance per week. Very kind and thoughtful with suggestions as to what I can do to make life easier. Helps with cooking and sorting out clothes, food in freezer and also accompanied me on short walks locally.
21 August 2022
Home Instead has been supporting my dad for 3 months now. This has allowed us peace of mind, and I have been very happy with the service. The carers are always helpful and kind. They are reliable, and we have a number whom dad has been able to get to know well. The office staff and finance team are responsive and efficient.
20 April 2022
The quiet assurance, endless patience and professional approach provided by the carers visiting my mother which has created an environment where she looks forward to their visits is of huge importance to her and to all her family.
21 February 2022
My carer is a great support when out, observes my needs. Supports me at my hospital appointments which can be draining if I didn't have her. The agency are good at communicating, seeing requirements I need. Thank you.
21 February 2022
The ongoing support visits to my mother have continued to offer an excellent level of care. To date, it has been possible for the same staff member to undertake the visits which is greatly appreciated by both my mother and myself as my mother relates to this individual carer very well. My mother finds the support visits both an enjoyable and positive experience.