Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Vital Care and Support Ltd

stars
stars 01 March 2023
I assist a gentleman and his full-time carer as Secretary and Personal Assistant. I needed to find care for the gentleman when his full-time carer had a day off or annual leave - this was over six months ago. Not knowing where to start, I registered with an online directory. I received a number of responses. I looked at the CQC and reviews for Vital Care and Support Ltd and made a telephone call. After speaking with the lady in charge of the organisation, she kindly visited the gentleman and carer with myself on a video call. I was immediately impressed with her care, patience, compassion and intuition. I truly felt this lady's career was her 'vocation' for someone who was not just there for the 'paycheque' at the end of the month but truly wanted to make a difference. The carers that have supported the gentleman and his full-time carer have all been incredibly kind and trained and clearly treat all those in their care with total respect, aim to please and do their very best. Thank you.
Review from Louise A (Friend of Client/Service User)