Shardlow Hall Day Nursery, London Road, Shardlow, Derby, DE72 2GP
View Full Details of Independent Living Caring For You At HomeVery happy with everything. The staff always do what I ask them to do. I like them with a sense of humour. I enjoy everyone's company. Service overall is excellent.
The lades who come to see me are very helpful. They are happy to help me with anything. They are always very happy when here which makes me feel good. I could certainly recommend the service.
Excellent care was provided for my father during his final days. The extremely efficient team, both caring and kind, provided a very personal feel to the service offered. Would highly recommend Independent Living to others.
Satisfactory
All the staff are very good. I can rely on them all. Great care and support are always received.
Independent Living have been providing care to my widowed mother for over a year and a half. She has now made a decision to move into full-time care in a residential home to be closer to her family. Without the help, care and support of Independent Living my mother would not have had the confidence to have stayed in the home she loved so much after my father's death. The care and support we have received has been second to none. My mother looked forward to her carer's visits, they were helpful and friendly and gave her the companionship she needed following her sad loss. I would have no hesitation in recommending Independent Living to others and would like to take this opportunity to thank all those involved for a fabulous service.
Thank you for looking after my dad providing a personal supportive service to us both. Nothing was too much trouble and helping me to deal with difficulties in our situation was so helpful. Dad and I thank you so much, we will be in touch again if we need you.
It has been important for Mum to remain as independent as possible and the service is just perfect for this. Mum enjoys the company and flexibility of what she needs help with. She finds all staff compassionate and obliging and we feel that the service is operated to a high standard. Nothing is too much trouble and both management and staff are sincere and kind.
The manager from Independent Living came to see Mum and I. He was professional and caring. He was able to provide support for my Mum who had been diagnosed with Dementia. The carer is a lovely lady who delivers Mum’s care. Mum really likes her and is always pleased to see her. The care that Mum gets is helping her to remain independent and stay in her own home. As her daughter, it gives me peace of mind to know that the carer is supporting Mum. We’re very appreciative of the support and excellent care they provide. Thank you.
After strokes in 2004 and 2018 slashed my mobility, I was cared for until late 2021 when the company fired me for too many complaints about their most recent unskilled new recruits! Luckily my daughter then met the outstanding manager of Independent Living Caring For You At Home who assessed my intimate, personal care needs and I agreed to an immediate start in mid-December 2021 by an experienced lady carer who arrives promptly at 7 am for 1 hour daily to un-couple my night-time bladder-incontinence rig and helps me get out of bed, then shower and dry myself and get dressed with dignity, whilst she prepares breakfast and a sandwich box for tea! Early evening, an equally skilled lady carer helps me undress and get myself into bed, then she connects my night-time incontinence rig after ensuring my safety and security before leaving! When the regular carers need recovery days, breaks, management provides cover but two promising, new, younger carers are now employed!
We have only been using this service for a short time (five weeks) to provide assistance to my mum. She was reluctant to accept help at first but has now settled really well. The carers all seem lovely and I particularly like the fact that visits are one hour as it gives the carers time to chat to Mum. Communication between the director and myself is easy and the carers are reliable. I am very pleased.
I cannot thank the manager and his team at Independent Living Caring For You At Home enough for the continued care that they are offering. Nothing is ever too much trouble and they go above and beyond in the care that they are delivering for us. It is so good that we have the same carers and not lots of different ones as this gives continuity and builds up a secure and confident rapport between us.
We have used the service provided by Independent Living for over a year for my dad, who was struggling at home on his own due to poor mobility and deteriorating physical health. The care provided was bespoke and was assessed and evaluated often according to his changing needs. All of the carers (probably 4 or 5) were kind and caring and went above and beyond to help out and make my dad’s life fuller and happier. The care was good value for money too. I totally recommend this company to anyone searching for care for their family member. He has unfortunately had to go into a care home now as he needs 24 hour care but he misses his carers and the companionship provided by his Independent Living ‘family’ .
The team at Independent Living Caring For You At Home have been amazing for my mum. They have gone above and beyond during their time caring for her. We regularly receive the same small number of carers which makes the world of difference. We recommend them to everyone we know!
Very happy with everything. The staff always do what I ask them to do. I like them with a sense of humour. I enjoy everyone's company. Service overall is excellent.
The lades who come to see me are very helpful. They are happy to help me with anything. They are always very happy when here which makes me feel good. I could certainly recommend the service.
Excellent care was provided for my father during his final days. The extremely efficient team, both caring and kind, provided a very personal feel to the service offered. Would highly recommend Independent Living to others.
Satisfactory
All the staff are very good. I can rely on them all. Great care and support are always received.
Independent Living have been providing care to my widowed mother for over a year and a half. She has now made a decision to move into full-time care in a residential home to be closer to her family. Without the help, care and support of Independent Living my mother would not have had the confidence to have stayed in the home she loved so much after my father's death. The care and support we have received has been second to none. My mother looked forward to her carer's visits, they were helpful and friendly and gave her the companionship she needed following her sad loss. I would have no hesitation in recommending Independent Living to others and would like to take this opportunity to thank all those involved for a fabulous service.
Thank you for looking after my dad providing a personal supportive service to us both. Nothing was too much trouble and helping me to deal with difficulties in our situation was so helpful. Dad and I thank you so much, we will be in touch again if we need you.
It has been important for Mum to remain as independent as possible and the service is just perfect for this. Mum enjoys the company and flexibility of what she needs help with. She finds all staff compassionate and obliging and we feel that the service is operated to a high standard. Nothing is too much trouble and both management and staff are sincere and kind.
The manager from Independent Living came to see Mum and I. He was professional and caring. He was able to provide support for my Mum who had been diagnosed with Dementia. The carer is a lovely lady who delivers Mum’s care. Mum really likes her and is always pleased to see her. The care that Mum gets is helping her to remain independent and stay in her own home. As her daughter, it gives me peace of mind to know that the carer is supporting Mum. We’re very appreciative of the support and excellent care they provide. Thank you.
After strokes in 2004 and 2018 slashed my mobility, I was cared for until late 2021 when the company fired me for too many complaints about their most recent unskilled new recruits! Luckily my daughter then met the outstanding manager of Independent Living Caring For You At Home who assessed my intimate, personal care needs and I agreed to an immediate start in mid-December 2021 by an experienced lady carer who arrives promptly at 7 am for 1 hour daily to un-couple my night-time bladder-incontinence rig and helps me get out of bed, then shower and dry myself and get dressed with dignity, whilst she prepares breakfast and a sandwich box for tea! Early evening, an equally skilled lady carer helps me undress and get myself into bed, then she connects my night-time incontinence rig after ensuring my safety and security before leaving! When the regular carers need recovery days, breaks, management provides cover but two promising, new, younger carers are now employed!
We have only been using this service for a short time (five weeks) to provide assistance to my mum. She was reluctant to accept help at first but has now settled really well. The carers all seem lovely and I particularly like the fact that visits are one hour as it gives the carers time to chat to Mum. Communication between the director and myself is easy and the carers are reliable. I am very pleased.
I cannot thank the manager and his team at Independent Living Caring For You At Home enough for the continued care that they are offering. Nothing is ever too much trouble and they go above and beyond in the care that they are delivering for us. It is so good that we have the same carers and not lots of different ones as this gives continuity and builds up a secure and confident rapport between us.
We have used the service provided by Independent Living for over a year for my dad, who was struggling at home on his own due to poor mobility and deteriorating physical health. The care provided was bespoke and was assessed and evaluated often according to his changing needs. All of the carers (probably 4 or 5) were kind and caring and went above and beyond to help out and make my dad’s life fuller and happier. The care was good value for money too. I totally recommend this company to anyone searching for care for their family member. He has unfortunately had to go into a care home now as he needs 24 hour care but he misses his carers and the companionship provided by his Independent Living ‘family’ .
The team at Independent Living Caring For You At Home have been amazing for my mum. They have gone above and beyond during their time caring for her. We regularly receive the same small number of carers which makes the world of difference. We recommend them to everyone we know!