Submit a Review for Walfinch Kingston & Weybridge
67a High Street, Walton-on-Thames, KT12 1DJ
View Full Details of Walfinch Kingston & WeybridgeLatest Reviews for Walfinch Kingston & Weybridge
08 January 2025
Walfinch Kingstone and Weybridge have been caring for my uncle at home since April, who suffered a stroke at the beginning of the year. My aunt and I knew after the first discussion that Walfinch was streets ahead of other competitors and they have certainly not disappointed. The tender and loving care provided to my uncle is simply outstanding. The team of ladies hasn't changed over the months, so we have all become great friends. My uncle is relaxed and greets the ladies with a big smile each morning. Within minutes, laughter can be heard. After all the months Walfinch continues to go above and beyond the services listed in their portfolio. I am living abroad but it is so comforting knowing Walfinch is caring for my uncle and at the same time, keeping an eye on my aunt. Both extremely, dear to me. In addition, I have regular contact with the team and their app enables me to check each of the calls with my uncle. I would highly recommend Walfinch. 10 stars, Simply outstanding service.
31 October 2024
We are absolutely delighted with the excellent care provided by Walfinch, everybody is so lovely and it is reassuring to know Mum is safe and happy. They are so flexible working with the family to provide care when needed and proactively support us and keep us updated on the app and group on a messenger app. Thank you.
16 October 2024
I have been really impressed with the service my elderly mother has received from Walfinch. The individuals I have dealt with have been very professional and my Mum has really appreciated the help she has received whilst recuperating from a fall.
15 October 2024
We have had a number of care agencies but for various reasons approached Walfinch. When a person came to asses my wife everything was explained very clearly and I was impressed with their thoroughness. They have always been prepared to go that extra step. All carers have been very professional, so kind and always on time. Nothing has been too much trouble and they all built up a very good relationship with my wife.
14 October 2024
Peace of mind care. Efficient and professional. We can always rely on a quick response to our requests on any day of the week. The staff follow Mum's care plan and often go over and above what is required.
14 December 2023
The Walfinch team has been exceptional since the first day they cared for my niece. Nothing is too much trouble, they go the extra mile each and every day. I live a considerable distance away from my niece, and it provides invaluable reassurance to me that they are on hand whenever they are needed.
13 July 2023
After a few other care providers, we moved to Walfinch. What a difference, professional, courteous and engaging with my father. Very much what you would want a care provider to be but so rarely seems to be the reality. My dad has benefited significantly from the support and friendship they offer, we can't recommend them highly enough.
26 May 2023
We changed to Walfinch about 10 months ago. They are the fourth agency to provide care for my father and are by far the best. Their carers (long-term live-in and relief carers) have all been highly professional, competent, cheerful and caring. Relief care is booked in advance, so we are reassured when the main carer has a break, and they always allow a 24-hour overlap to ensure that the handover goes smoothly. They are well trained in handling, etc and have made some changes to improve the quality of my father’s care. The managers visit and stay in contact. They are easy to get hold of. My father is very satisfied with the care he receives and the cheerful companionship.
24 May 2023
It seems to me that Walfinch has my godmother's best interests at heart and has gone out of their way to attend to incidents that have taken place at her house, even over weekends. The carer has been very attentive and has done her best to smooth things. We have had a few carer mismatches this past year, which has become apparent in my godmother's negative behaviour, but 2 of the live-in carers are working out very well. I understand that a good match isn't always easy to attain, and am pleased with the service provided.
24 May 2023
Walfinch Kingston & Weybridge have provided very good service to my Mother for the past 9 months. She originally had carers calling twice a day but has moved on to having a full-time, live-in carer. All the carers have been very good and my Mother and all the family have been very happy with the service provided. We would recommend it.
24 May 2023
Excellent communication which is on a daily basis. Exceptional care given to my dad and often go above and beyond what is expected. I have peace of mind knowing that my dad is in safe hands and am always grateful for any advice given regarding his needs. They have allowed me to become a daughter again rather than my dad's carer.
09 March 2022
I have been very pleased with the communication between Walfinch and my family and cannot fault the professional and friendly care given to my stepfather during a period that was stressful. The calm and caring manner given by his carer made the time she was with him very acceptable.
01 March 2022
We have a carer provided by Walfinch who normally arrives at 8.00 am and leaves at 6.00 pm, Monday to Friday. During the month of February, the carer has also stayed overnight for several days to provide me (the husband) with care whilst I was suffering from Covid-19. The company is fully alert to our needs. My wife suffers from dementia and needs special care. At all times the management has demonstrated genuine concern for our wellbeing and have adjusted the care provided seamlessly to meet our changing needs. The principal carer we have is exceptionally good at her job. Hardworking, extremely pleasant and thoughtful. She satisfies our every need for care and housekeeping. She is a tonic to us both and always cheerful and helpful.
28 February 2022
After a spell in hospital with Covid, my family decided that I should have some help in the home. I am 78 and live alone. It was agreed with Walfinch that two visits per week, totalling 3 hours, would be an appropriate service - this has proved a reasonable assessment. Walfinch has provided me with the same person to help, and I hope that this continues. The help I receive covers house cleaning, shopping and making occasional meals when appropriate. All of the services are provided willingly and effectively - I believe that we have a good relationship and communicate easily. I am fully satisfied with the service I am receiving.
28 February 2022
I have been very pleased with Walfinch as they found carers who suited my mother very well, making my mother feel more settled and less anxious. They are very caring, friendly and reliable. My mother enjoys their company and their sense of humour and she has started putting weight on, so their cooking is good!
28 February 2022
Just happy with how efficient they are, quick to answer any queries and happy to rearrange visits if necessary. Friendly and helpful carers and always obliging to do more than most people. Will recommend them highly.
Latest Reviews for Walfinch Kingston & Weybridge
08 January 2025
Walfinch Kingstone and Weybridge have been caring for my uncle at home since April, who suffered a stroke at the beginning of the year. My aunt and I knew after the first discussion that Walfinch was streets ahead of other competitors and they have certainly not disappointed. The tender and loving care provided to my uncle is simply outstanding. The team of ladies hasn't changed over the months, so we have all become great friends. My uncle is relaxed and greets the ladies with a big smile each morning. Within minutes, laughter can be heard. After all the months Walfinch continues to go above and beyond the services listed in their portfolio. I am living abroad but it is so comforting knowing Walfinch is caring for my uncle and at the same time, keeping an eye on my aunt. Both extremely, dear to me. In addition, I have regular contact with the team and their app enables me to check each of the calls with my uncle. I would highly recommend Walfinch. 10 stars, Simply outstanding service.
31 October 2024
We are absolutely delighted with the excellent care provided by Walfinch, everybody is so lovely and it is reassuring to know Mum is safe and happy. They are so flexible working with the family to provide care when needed and proactively support us and keep us updated on the app and group on a messenger app. Thank you.
16 October 2024
I have been really impressed with the service my elderly mother has received from Walfinch. The individuals I have dealt with have been very professional and my Mum has really appreciated the help she has received whilst recuperating from a fall.
15 October 2024
We have had a number of care agencies but for various reasons approached Walfinch. When a person came to asses my wife everything was explained very clearly and I was impressed with their thoroughness. They have always been prepared to go that extra step. All carers have been very professional, so kind and always on time. Nothing has been too much trouble and they all built up a very good relationship with my wife.
14 October 2024
Peace of mind care. Efficient and professional. We can always rely on a quick response to our requests on any day of the week. The staff follow Mum's care plan and often go over and above what is required.
14 December 2023
The Walfinch team has been exceptional since the first day they cared for my niece. Nothing is too much trouble, they go the extra mile each and every day. I live a considerable distance away from my niece, and it provides invaluable reassurance to me that they are on hand whenever they are needed.
13 July 2023
After a few other care providers, we moved to Walfinch. What a difference, professional, courteous and engaging with my father. Very much what you would want a care provider to be but so rarely seems to be the reality. My dad has benefited significantly from the support and friendship they offer, we can't recommend them highly enough.
26 May 2023
We changed to Walfinch about 10 months ago. They are the fourth agency to provide care for my father and are by far the best. Their carers (long-term live-in and relief carers) have all been highly professional, competent, cheerful and caring. Relief care is booked in advance, so we are reassured when the main carer has a break, and they always allow a 24-hour overlap to ensure that the handover goes smoothly. They are well trained in handling, etc and have made some changes to improve the quality of my father’s care. The managers visit and stay in contact. They are easy to get hold of. My father is very satisfied with the care he receives and the cheerful companionship.
24 May 2023
It seems to me that Walfinch has my godmother's best interests at heart and has gone out of their way to attend to incidents that have taken place at her house, even over weekends. The carer has been very attentive and has done her best to smooth things. We have had a few carer mismatches this past year, which has become apparent in my godmother's negative behaviour, but 2 of the live-in carers are working out very well. I understand that a good match isn't always easy to attain, and am pleased with the service provided.
24 May 2023
Walfinch Kingston & Weybridge have provided very good service to my Mother for the past 9 months. She originally had carers calling twice a day but has moved on to having a full-time, live-in carer. All the carers have been very good and my Mother and all the family have been very happy with the service provided. We would recommend it.
24 May 2023
Excellent communication which is on a daily basis. Exceptional care given to my dad and often go above and beyond what is expected. I have peace of mind knowing that my dad is in safe hands and am always grateful for any advice given regarding his needs. They have allowed me to become a daughter again rather than my dad's carer.
09 March 2022
I have been very pleased with the communication between Walfinch and my family and cannot fault the professional and friendly care given to my stepfather during a period that was stressful. The calm and caring manner given by his carer made the time she was with him very acceptable.
01 March 2022
We have a carer provided by Walfinch who normally arrives at 8.00 am and leaves at 6.00 pm, Monday to Friday. During the month of February, the carer has also stayed overnight for several days to provide me (the husband) with care whilst I was suffering from Covid-19. The company is fully alert to our needs. My wife suffers from dementia and needs special care. At all times the management has demonstrated genuine concern for our wellbeing and have adjusted the care provided seamlessly to meet our changing needs. The principal carer we have is exceptionally good at her job. Hardworking, extremely pleasant and thoughtful. She satisfies our every need for care and housekeeping. She is a tonic to us both and always cheerful and helpful.
28 February 2022
After a spell in hospital with Covid, my family decided that I should have some help in the home. I am 78 and live alone. It was agreed with Walfinch that two visits per week, totalling 3 hours, would be an appropriate service - this has proved a reasonable assessment. Walfinch has provided me with the same person to help, and I hope that this continues. The help I receive covers house cleaning, shopping and making occasional meals when appropriate. All of the services are provided willingly and effectively - I believe that we have a good relationship and communicate easily. I am fully satisfied with the service I am receiving.
28 February 2022
I have been very pleased with Walfinch as they found carers who suited my mother very well, making my mother feel more settled and less anxious. They are very caring, friendly and reliable. My mother enjoys their company and their sense of humour and she has started putting weight on, so their cooking is good!
28 February 2022
Just happy with how efficient they are, quick to answer any queries and happy to rearrange visits if necessary. Friendly and helpful carers and always obliging to do more than most people. Will recommend them highly.