Submit a Review for GoodOaks Homecare - South Oxfordshire
Unit C12, Didcot Enterprise Centre, Hawksworth, Didcot, OX11 7PH
View Full Details of GoodOaks Homecare - South OxfordshireLatest Reviews for GoodOaks Homecare - South Oxfordshire
09 October 2024
Recommended to me by a friend whose carer spoke highly of GoodOaks and was in the process of applying to work for them. The admin team are very helpful and friendly. Obviously considered the welfare of the client and carer as extremely important. Small team with plenty of first-hand experience of caring themselves. Would certainly use them again if I needed further care. Have recommended them to others.
01 October 2024
The standard of support and staff is very high. We are very impressed with the service and will definitely be using it again. I have recommended your company several times. Reliable and supportive. Thank you.
30 July 2024
The carer has been amazing with my husband and makes life so much easier for us all. He has enabled him to do things we would have stopped him doing but it is done safely. He treats my husband with respect and copes well with his speech problems and movement issues.
24 April 2024
We have had a very good experience with Good Oaks Homecare. They have been so accommodating with some very challenging circumstances. The ladies who have worked for us have all been very helpful and understanding of our requirements. The agency has been super helpful in sorting out difficulties with the placement.
12 April 2024
The standard of the carer is well above our every expectation in all areas from personal care to emotional support. The backup provided by the office team has been faultless and so we are very happy.
26 February 2024
The management have been really good and we feel genuinely cared for my father. The last carer was particularly sensitive and went above and beyond to make him comfortable and safe. They are a small company and this does mean there isn't a wide choice of carers, but it does mean there is a more personal and hands-on service.
02 October 2023
We have been impressed with everyone f from the agency from the minute we met them - from the owners to office staff, who go above and beyond to help us and accommodate our wishes to the carers who are exceptional in their care and concerns of the client they are staying with. We are blessed to have met GoodIaks Homecare.
04 September 2023
The manager was kind, thoughtful and helpful. She spent a long time with my father getting to know him in order to match the right live-in carer for my parents. I've given fewer stars for care/support only because we do not yet have a live-in carer in place so cannot yet properly know. We look forward to using GoodOaks in the coming months. Thank you.
14 May 2023
The three week trial has been most successful to the extent that we had no hesitation in continuing. With consistent extra care, my mother, in particular, has improved whilst my father’s anxiety with multiple carers has lessened. The initial carer brought an inner peace and calmness to the household which was well-organised. Her laid-back approach respected my father’s space. The second carer is lively and extremely attentive with great attention to every detail, being particularly proactive with medical issues. She has garnered more trust and now assists with dressing and catheter. With both parents suffering from dementia, this service has given the family more peace of mind than we’ve had in a while, we know they are safe and looked after. Communication works well, be it with management, who are very responsive, but especially with the carers who balance updates with good and not-so-good news. I wouldn’t hesitate to recommend GoodOaks Homecare and their team who provide a great value service.
19 April 2023
GoodOaks have been both highly professional and very helpful. They are flexible and understanding and any concerns are swiftly addressed. They went the extra mile to find a lovely carer that my father felt really happy with and then ensured she could stay as long as was needed. Highly recommend.
19 April 2023
GoodOaks have been great at providing a live-in carer for my father and finding the right one for the situation. They are quick at responding if any issues do arise. I would not hesitate to recommend them. I definitely feel you get the personal touch when dealing with GoodOaks.
02 March 2023
Everyone at Good Oaks Home Care - Abingdon and Didcot have been highly professional as well as friendly and helpful at every stage. We have all, especially Mum, felt listened to and supported in taking this big step and Mum is very happy with her wonderful carer.
23 February 2023
We were thrilled with our first two weeks. My mother in laws carer was like a breath of fresh air. Very professional and she made my mother-in-law feel comfortable and relaxed. We felt we could breathe and know she was in good hands. The third week was less good, it got better but she was not as comfortable with the new carer. Then the original carer came back and life was great for her again.
20 January 2023
All the carers I have had have been especially good and made me feel well (as possible!) and comfortable. Especially the last one - I will tell all my friends about you. Many, many thanks.
19 January 2023
Since the 17th of February, and my husband's return from the hospital, we have had the utmost kindness, help and cheerfulness. I quite honestly don't know how I would have coped without this help.
29 December 2022
The owners have been utterly brilliant from the beginning, a few months ago when we approached them for sourcing help for my grandparents. They really care about your loved ones and make every effort to assure their carer is well-trained, vetted and on top of things. They are very flexible and understanding wherever they can be which is so key when it comes to individual needs. No fitting into boxes with them. If there is any sort of concern with a carer, they are very discreet and happy to consider swapping to another of their very caring and well-trained staff. My grandparents have been really happy with them and the swap to this care system from privately managing people (which turned out to be very stressful) has been really quite dramatic. I trust them which is the most important thing. Highly recommend. Thanks to the owners.
12 October 2022
Good Oak have provided us with an excellent person to care for my wife and look after the apartment. She is everything that Good Oaks Home Care said she was and has been quite excellent. If they can find another carer as good when she leaves, we will be more than happy. The follow-up and support have been top-class. My only complaint has been the time spent on updating the wretched app, which seems unnecessarily invasive.
15 September 2022
My mother has now been receiving live-in care for 4 months from Good Oaks Home Care. The carers have all been such lovely people and brilliant at their job. My mother enjoys the company of others and they have matched the carer brilliantly. My mother wasn't quite so well this visit and I was abroad, I knew Mum was in very safe hands and I had complete trust in her carer. In fact, when we said goodbye to her carer this morning, we were nearly all in tears - good tears, I might point out. We have tried a couple of other agencies - but this is the best without a doubt.
10 August 2022
The support Dad and I have received at a very difficult and fast-changing time from all the staff has been empathetic, responsible and flexible. I can't praise the service we have received enough. Many thanks to the team.
08 July 2022
The director provided long-term care for my father a few years ago and has kept in touch with the family. Since taking on the Good Oaks franchise, he stepped in at very short notice and as usual, his care was excellent. He has now provided us with a carer who seems to be very confident and competent. I have yet to meet her as I live so far away from my father but will be doing so very soon. We have committed to ongoing daytime care through Good Oaks in view of this excellent start.
Latest Reviews for GoodOaks Homecare - South Oxfordshire
09 October 2024
Recommended to me by a friend whose carer spoke highly of GoodOaks and was in the process of applying to work for them. The admin team are very helpful and friendly. Obviously considered the welfare of the client and carer as extremely important. Small team with plenty of first-hand experience of caring themselves. Would certainly use them again if I needed further care. Have recommended them to others.
01 October 2024
The standard of support and staff is very high. We are very impressed with the service and will definitely be using it again. I have recommended your company several times. Reliable and supportive. Thank you.
30 July 2024
The carer has been amazing with my husband and makes life so much easier for us all. He has enabled him to do things we would have stopped him doing but it is done safely. He treats my husband with respect and copes well with his speech problems and movement issues.
24 April 2024
We have had a very good experience with Good Oaks Homecare. They have been so accommodating with some very challenging circumstances. The ladies who have worked for us have all been very helpful and understanding of our requirements. The agency has been super helpful in sorting out difficulties with the placement.
12 April 2024
The standard of the carer is well above our every expectation in all areas from personal care to emotional support. The backup provided by the office team has been faultless and so we are very happy.
26 February 2024
The management have been really good and we feel genuinely cared for my father. The last carer was particularly sensitive and went above and beyond to make him comfortable and safe. They are a small company and this does mean there isn't a wide choice of carers, but it does mean there is a more personal and hands-on service.
02 October 2023
We have been impressed with everyone f from the agency from the minute we met them - from the owners to office staff, who go above and beyond to help us and accommodate our wishes to the carers who are exceptional in their care and concerns of the client they are staying with. We are blessed to have met GoodIaks Homecare.
04 September 2023
The manager was kind, thoughtful and helpful. She spent a long time with my father getting to know him in order to match the right live-in carer for my parents. I've given fewer stars for care/support only because we do not yet have a live-in carer in place so cannot yet properly know. We look forward to using GoodOaks in the coming months. Thank you.
14 May 2023
The three week trial has been most successful to the extent that we had no hesitation in continuing. With consistent extra care, my mother, in particular, has improved whilst my father’s anxiety with multiple carers has lessened. The initial carer brought an inner peace and calmness to the household which was well-organised. Her laid-back approach respected my father’s space. The second carer is lively and extremely attentive with great attention to every detail, being particularly proactive with medical issues. She has garnered more trust and now assists with dressing and catheter. With both parents suffering from dementia, this service has given the family more peace of mind than we’ve had in a while, we know they are safe and looked after. Communication works well, be it with management, who are very responsive, but especially with the carers who balance updates with good and not-so-good news. I wouldn’t hesitate to recommend GoodOaks Homecare and their team who provide a great value service.
19 April 2023
GoodOaks have been both highly professional and very helpful. They are flexible and understanding and any concerns are swiftly addressed. They went the extra mile to find a lovely carer that my father felt really happy with and then ensured she could stay as long as was needed. Highly recommend.
19 April 2023
GoodOaks have been great at providing a live-in carer for my father and finding the right one for the situation. They are quick at responding if any issues do arise. I would not hesitate to recommend them. I definitely feel you get the personal touch when dealing with GoodOaks.
02 March 2023
Everyone at Good Oaks Home Care - Abingdon and Didcot have been highly professional as well as friendly and helpful at every stage. We have all, especially Mum, felt listened to and supported in taking this big step and Mum is very happy with her wonderful carer.
23 February 2023
We were thrilled with our first two weeks. My mother in laws carer was like a breath of fresh air. Very professional and she made my mother-in-law feel comfortable and relaxed. We felt we could breathe and know she was in good hands. The third week was less good, it got better but she was not as comfortable with the new carer. Then the original carer came back and life was great for her again.
20 January 2023
All the carers I have had have been especially good and made me feel well (as possible!) and comfortable. Especially the last one - I will tell all my friends about you. Many, many thanks.
19 January 2023
Since the 17th of February, and my husband's return from the hospital, we have had the utmost kindness, help and cheerfulness. I quite honestly don't know how I would have coped without this help.
29 December 2022
The owners have been utterly brilliant from the beginning, a few months ago when we approached them for sourcing help for my grandparents. They really care about your loved ones and make every effort to assure their carer is well-trained, vetted and on top of things. They are very flexible and understanding wherever they can be which is so key when it comes to individual needs. No fitting into boxes with them. If there is any sort of concern with a carer, they are very discreet and happy to consider swapping to another of their very caring and well-trained staff. My grandparents have been really happy with them and the swap to this care system from privately managing people (which turned out to be very stressful) has been really quite dramatic. I trust them which is the most important thing. Highly recommend. Thanks to the owners.
12 October 2022
Good Oak have provided us with an excellent person to care for my wife and look after the apartment. She is everything that Good Oaks Home Care said she was and has been quite excellent. If they can find another carer as good when she leaves, we will be more than happy. The follow-up and support have been top-class. My only complaint has been the time spent on updating the wretched app, which seems unnecessarily invasive.
15 September 2022
My mother has now been receiving live-in care for 4 months from Good Oaks Home Care. The carers have all been such lovely people and brilliant at their job. My mother enjoys the company of others and they have matched the carer brilliantly. My mother wasn't quite so well this visit and I was abroad, I knew Mum was in very safe hands and I had complete trust in her carer. In fact, when we said goodbye to her carer this morning, we were nearly all in tears - good tears, I might point out. We have tried a couple of other agencies - but this is the best without a doubt.
10 August 2022
The support Dad and I have received at a very difficult and fast-changing time from all the staff has been empathetic, responsible and flexible. I can't praise the service we have received enough. Many thanks to the team.
08 July 2022
The director provided long-term care for my father a few years ago and has kept in touch with the family. Since taking on the Good Oaks franchise, he stepped in at very short notice and as usual, his care was excellent. He has now provided us with a carer who seems to be very confident and competent. I have yet to meet her as I live so far away from my father but will be doing so very soon. We have committed to ongoing daytime care through Good Oaks in view of this excellent start.