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Regal Court Business Centre, 42-44 High Street, Slough, SL1 1EL
View Full Details of Home Instead (Slough)Latest Reviews for Home Instead (Slough)
11 February 2025
The Homeinstead team have been looking after my elderly mum for well over a year, until mum had to go into full time care. They all worked together as a team to ensure the very best care. The office team respond quickly and professionally including keeping us up to date. We especially valued the App which records comments updates for each visit. Those who came to mums home offered a high standard of care. They coped well with whatever happened - finding mum on the floor after a fall more than once and extending the care she needed as she became more frail. The carers always arrived on time and if a carer was off sick a replacement, who mum knew, was always found. It is a tough job looking after frail elderly clients who often become very poorly. It was a very sad day for my mum to go into care knowing that she wouldn't see the team again. Whilst in hospital several carers came to visit her which she really appreciated.
15 August 2023
As a service user for 4 months, Home Instead has delivered the stated aim detailed on page 4 of their leaflet. Carers are conscientious, caring, empathetic and consistent in providing assistance, invariable punctual on arrival. I found they provide transport for shopping, hospital appointments and visits to my GP surgery and willingly accommodate my three-wheeled walking aid. Brings home the shopping and puts it away.
07 August 2023
It was with some concern that I began looking for a Care Company for my elderly mother, having heard so many unsavoury stories. I was recommended Home Instead (Slough) and, from the very beginning, their approach was different and reassuring (matching the client with the Carer and providing consistency). In practice and, for the last four months, they have been outstanding. My mother's health deteriorated soon after we had engaged with Home Instead and, as her condition has worsened, the level of care has become more complex and demanding. It has been necessary to change the amount and type of care three times in a short period. Each time, the manager has quickly responded and accommodated the needs in a timely and very efficient manner. The Carers themselves, without exception - are all professional and adaptable but, importantly, are kind and so obviously care about my mother's comfort and happiness. This is a great comfort to our family in such difficult times.
29 March 2023
The carer continues to interact well with my father and is developing a good relationship. She is punctual and caring. The company have been very proactive in finding a second carer to cover any holiday times without disruption to my father's care.
20 March 2023
I’ve had several care companies for my parents who have been disappointing. I asked for recommendations and was blown away by about five recommendations for Home Instead. I found they actually listened and have been so responsive and wanted to help. It’s so refreshing and I can highly recommend them enough. Thank you for caring!
12 October 2022
This service was required to help my mother following a shoulder fracture. The carers were excellent, always punctual, very cheerful and helpful, and very experienced. We are very happy with the excellent service and will call on them if needed in the future.
07 September 2022
Carer has great knowledge, experience and passion for home care and this an amazing asset to all her team and clients. I am looking forward to recommending Home Instead (Slough) to my friends and family.
Latest Reviews for Home Instead (Slough)
11 February 2025
The Homeinstead team have been looking after my elderly mum for well over a year, until mum had to go into full time care. They all worked together as a team to ensure the very best care. The office team respond quickly and professionally including keeping us up to date. We especially valued the App which records comments updates for each visit. Those who came to mums home offered a high standard of care. They coped well with whatever happened - finding mum on the floor after a fall more than once and extending the care she needed as she became more frail. The carers always arrived on time and if a carer was off sick a replacement, who mum knew, was always found. It is a tough job looking after frail elderly clients who often become very poorly. It was a very sad day for my mum to go into care knowing that she wouldn't see the team again. Whilst in hospital several carers came to visit her which she really appreciated.
15 August 2023
As a service user for 4 months, Home Instead has delivered the stated aim detailed on page 4 of their leaflet. Carers are conscientious, caring, empathetic and consistent in providing assistance, invariable punctual on arrival. I found they provide transport for shopping, hospital appointments and visits to my GP surgery and willingly accommodate my three-wheeled walking aid. Brings home the shopping and puts it away.
07 August 2023
It was with some concern that I began looking for a Care Company for my elderly mother, having heard so many unsavoury stories. I was recommended Home Instead (Slough) and, from the very beginning, their approach was different and reassuring (matching the client with the Carer and providing consistency). In practice and, for the last four months, they have been outstanding. My mother's health deteriorated soon after we had engaged with Home Instead and, as her condition has worsened, the level of care has become more complex and demanding. It has been necessary to change the amount and type of care three times in a short period. Each time, the manager has quickly responded and accommodated the needs in a timely and very efficient manner. The Carers themselves, without exception - are all professional and adaptable but, importantly, are kind and so obviously care about my mother's comfort and happiness. This is a great comfort to our family in such difficult times.
29 March 2023
The carer continues to interact well with my father and is developing a good relationship. She is punctual and caring. The company have been very proactive in finding a second carer to cover any holiday times without disruption to my father's care.
20 March 2023
I’ve had several care companies for my parents who have been disappointing. I asked for recommendations and was blown away by about five recommendations for Home Instead. I found they actually listened and have been so responsive and wanted to help. It’s so refreshing and I can highly recommend them enough. Thank you for caring!
12 October 2022
This service was required to help my mother following a shoulder fracture. The carers were excellent, always punctual, very cheerful and helpful, and very experienced. We are very happy with the excellent service and will call on them if needed in the future.
07 September 2022
Carer has great knowledge, experience and passion for home care and this an amazing asset to all her team and clients. I am looking forward to recommending Home Instead (Slough) to my friends and family.