Office 3 Manor House, Howbery Business Park, Benson Lane, Wallingford, OX10 8BA
View Full Details of Bloomfield Care Oxfordshire and West BerkshireMy friend had just been released from a month's hospitalisation. He wasn't very mobile and had dementia. The live-in care provided by Bloomfield and the allround attention to my friend's condition was excellent. When he declined they showed how professional they were in an emergency.
Excellent care, from first enquiry, Mum's assessment, intro of carers and manager visits. Grateful for support through arduous process of moving to county council funding. Social worker involved was impressed with the level of care that Mum has had for fourteen months. Carers are clearly well-trained and genuinely want to do what she needs. Instead of seeing her as "infirm" or "old", they spend time getting to know her. They help her to socialise and wheel her to church, community lunches and friends. Impressed that her main carer learned from a visiting neuro physio and helps Mum maintain balance and mobility by incorporating exercises into her daily routine! Entirely confident with the care being provided. Carers are clear about boundaries. If they have queries they contact me directly. Very best thing for me is seeing Mum being treated so well and being helped to socialise. She is genuinely happy and comfortable in her own home which is always extremely clean and fresh. Such a relief for everyone concerned.
Bloomfield Care has a very good management team who are hands-on and genuinely care about their clients. They care about their team too and want to get things right. They problem-solve all the time and are excellent communicators so you always know what's going on and are able to advise whenever necessary. I would recommend.
Bloomfield Care reacted promptly to an urgent situation, sending in carers at short notice. They are punctual, reliable and helpful. They have continued to provide an excellent service - highly recommended.
Very helpful, polite and lovely staff. Always on time, do not rush and have plenty of time for a chat. Very caring.
We have been using Bloomfield for the past few months to help care for our mum, who is 88 and has a rare form of dementia that affects her ability to communicate. Bloomfield has been brilliant as they understand that Mum has specific needs, which include needing consistent carers who know her and consistent visiting times so that Mum doesn't get the urge to wander off looking for someone. Before Bloomfield, I could not consider going away on holiday as would worry too much about Mum, but I can now do that and know she is in safe hands and will be looked after. They even help look after Mum's dog. I wouldn't hesitate to recommend them.
Have been impressed with the service. The manager was very clear, empathetic and sincere from the outset and answered all of our questions. Communication is good and remains so after 6 months so we wouldn't hesitate to recommend the manager and team.
Everyone is professional and kind and flexible, very satisfied with the service. We’re very satisfied with everything. Helping with both parents in the household. I feel they are very well taken care of when I am not around.
What an amazing company, the staff are amazing and the manager is excellent, she has gone above and beyond to help our friend out and put a care package together. The previous care provider was via social services, who were absolutely dreadful, finding Bloomfield Care was, without a doubt, the best decision, our friend is very happy with the care and the staff are all caring and go that extra mile to make him comfortable and happy. Highly recommend this service, you would not be disappointed.
Our 94-year-old father's health was deteriorating slowly with another care company visiting for 1 hour each day Mon-Fri. He was otherwise independent getting up, making breakfast and dinner etc and getting logs for his wood burner. But with a cancer and dementia diagnosis, he needed help. We had to find replacement carers and had to extend to the weekend. This is when we engaged Bloomfield as his health started to change fast. They were brilliant with easy to arrange changed care as needed for when needed. They had capacity, which turned out to be fundamentally essential. Within 2 weeks he lost the ability to move around and was unable to take his meds, get food and other basics to the point we needed 3 visits a day until he needed an ambulance. At all stages, the manager understood and responded immediately to his changing needs. The quality of care was fantastic and the understanding given to a challenging client was exemplary. We are so glad we found Bloomfield Care. They were a godsend.
The quality of the care being provided to my dad is excellent. He is treated with dignity and respect and it shows in the way he is looked after and in the personal care he receives. This is the result of staff who care and the manager, who has a true vocation.
We transferred to Bloomfield Care West Berkshire in July this year and it was the best decision we made. The care manager instantly understood what we were looking for in terms of care, reliability and communication. We have regular guaranteed time slots (within a 15-minute window) so I am able to plan my own day in the knowledge that the carers will arrive at the same time each day and tend to my husband's needs. The carers are compassionate, caring, and well trained and it's lovely to hear them chatting away with my husband. On one occasion my husband was unwell and I had to go out to an appointment, so I spoke with the care manager before I left, and she sent me a text message after the carers had been to confirm that he was OK and settled in his chair. It is things like this that make such a difference knowing that your loved one is safe. Thank you Bloomfield Care West Berkshire.
We are really pleased with the care my mother is receiving, which is twice a day at the moment. They are kind and caring and appropriately respond to her needs, particularly around her medication. I can review how the visit to my mother has gone by using the helpful app. The feedback is also helpful in knowing how to respond to any issues that arise. The manager is particularly helpful in supporting us with my mother's changing needs.
My husband's carer came at a time when I had to be away. She brought all her knowledge and expertise and did a great job. Especially as I am aware that my husband is not an easy person to deal with. I missed her so much when she had a two-week break that we had to ask for her to come back. She is still with us.
All the care that my mother received was of the highest possible standard. Nothing was too much trouble. The settling-in process was seamless with Mum feeling at home with the carers straight away because of the careful way in which their introduction to her life was managed. The carers helped her with every aspect of her personal care in a very dignified and gentle manner. The carers have many years of experience, and it shows in the way in which they also guide and care for the rest of the family so that the correct decisions are made at every step of the journey. I recommend them unreservedly.
This team has been outstanding with all aspects of my mum's care. Their communication and updates had been first-class, nothing seems to be too much trouble. Would highly recommend this company. I was a carer myself for many years so consider ourselves extremely lucky to of found such an amazing team.
My friend had just been released from a month's hospitalisation. He wasn't very mobile and had dementia. The live-in care provided by Bloomfield and the allround attention to my friend's condition was excellent. When he declined they showed how professional they were in an emergency.
Excellent care, from first enquiry, Mum's assessment, intro of carers and manager visits. Grateful for support through arduous process of moving to county council funding. Social worker involved was impressed with the level of care that Mum has had for fourteen months. Carers are clearly well-trained and genuinely want to do what she needs. Instead of seeing her as "infirm" or "old", they spend time getting to know her. They help her to socialise and wheel her to church, community lunches and friends. Impressed that her main carer learned from a visiting neuro physio and helps Mum maintain balance and mobility by incorporating exercises into her daily routine! Entirely confident with the care being provided. Carers are clear about boundaries. If they have queries they contact me directly. Very best thing for me is seeing Mum being treated so well and being helped to socialise. She is genuinely happy and comfortable in her own home which is always extremely clean and fresh. Such a relief for everyone concerned.
Bloomfield Care has a very good management team who are hands-on and genuinely care about their clients. They care about their team too and want to get things right. They problem-solve all the time and are excellent communicators so you always know what's going on and are able to advise whenever necessary. I would recommend.
Bloomfield Care reacted promptly to an urgent situation, sending in carers at short notice. They are punctual, reliable and helpful. They have continued to provide an excellent service - highly recommended.
Very helpful, polite and lovely staff. Always on time, do not rush and have plenty of time for a chat. Very caring.
We have been using Bloomfield for the past few months to help care for our mum, who is 88 and has a rare form of dementia that affects her ability to communicate. Bloomfield has been brilliant as they understand that Mum has specific needs, which include needing consistent carers who know her and consistent visiting times so that Mum doesn't get the urge to wander off looking for someone. Before Bloomfield, I could not consider going away on holiday as would worry too much about Mum, but I can now do that and know she is in safe hands and will be looked after. They even help look after Mum's dog. I wouldn't hesitate to recommend them.
Have been impressed with the service. The manager was very clear, empathetic and sincere from the outset and answered all of our questions. Communication is good and remains so after 6 months so we wouldn't hesitate to recommend the manager and team.
Everyone is professional and kind and flexible, very satisfied with the service. We’re very satisfied with everything. Helping with both parents in the household. I feel they are very well taken care of when I am not around.
What an amazing company, the staff are amazing and the manager is excellent, she has gone above and beyond to help our friend out and put a care package together. The previous care provider was via social services, who were absolutely dreadful, finding Bloomfield Care was, without a doubt, the best decision, our friend is very happy with the care and the staff are all caring and go that extra mile to make him comfortable and happy. Highly recommend this service, you would not be disappointed.
Our 94-year-old father's health was deteriorating slowly with another care company visiting for 1 hour each day Mon-Fri. He was otherwise independent getting up, making breakfast and dinner etc and getting logs for his wood burner. But with a cancer and dementia diagnosis, he needed help. We had to find replacement carers and had to extend to the weekend. This is when we engaged Bloomfield as his health started to change fast. They were brilliant with easy to arrange changed care as needed for when needed. They had capacity, which turned out to be fundamentally essential. Within 2 weeks he lost the ability to move around and was unable to take his meds, get food and other basics to the point we needed 3 visits a day until he needed an ambulance. At all stages, the manager understood and responded immediately to his changing needs. The quality of care was fantastic and the understanding given to a challenging client was exemplary. We are so glad we found Bloomfield Care. They were a godsend.
The quality of the care being provided to my dad is excellent. He is treated with dignity and respect and it shows in the way he is looked after and in the personal care he receives. This is the result of staff who care and the manager, who has a true vocation.
We transferred to Bloomfield Care West Berkshire in July this year and it was the best decision we made. The care manager instantly understood what we were looking for in terms of care, reliability and communication. We have regular guaranteed time slots (within a 15-minute window) so I am able to plan my own day in the knowledge that the carers will arrive at the same time each day and tend to my husband's needs. The carers are compassionate, caring, and well trained and it's lovely to hear them chatting away with my husband. On one occasion my husband was unwell and I had to go out to an appointment, so I spoke with the care manager before I left, and she sent me a text message after the carers had been to confirm that he was OK and settled in his chair. It is things like this that make such a difference knowing that your loved one is safe. Thank you Bloomfield Care West Berkshire.
We are really pleased with the care my mother is receiving, which is twice a day at the moment. They are kind and caring and appropriately respond to her needs, particularly around her medication. I can review how the visit to my mother has gone by using the helpful app. The feedback is also helpful in knowing how to respond to any issues that arise. The manager is particularly helpful in supporting us with my mother's changing needs.
My husband's carer came at a time when I had to be away. She brought all her knowledge and expertise and did a great job. Especially as I am aware that my husband is not an easy person to deal with. I missed her so much when she had a two-week break that we had to ask for her to come back. She is still with us.
All the care that my mother received was of the highest possible standard. Nothing was too much trouble. The settling-in process was seamless with Mum feeling at home with the carers straight away because of the careful way in which their introduction to her life was managed. The carers helped her with every aspect of her personal care in a very dignified and gentle manner. The carers have many years of experience, and it shows in the way in which they also guide and care for the rest of the family so that the correct decisions are made at every step of the journey. I recommend them unreservedly.
This team has been outstanding with all aspects of my mum's care. Their communication and updates had been first-class, nothing seems to be too much trouble. Would highly recommend this company. I was a carer myself for many years so consider ourselves extremely lucky to of found such an amazing team.